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Rocket.Chat

Rocket.Chat Development & Integration

Custom extensions, API integrations, and seamless embedding into your system landscape.

Standard software often covers 90% – we close the last gap. We develop Rocket.Chat Apps, connect Rocket.Chat with your tools, and automate workflows.

API IntegrationCustom MiddlewareAutomationUpdate-safe
Development Services

Our Development Services

From API integration to complete custom solutions – we cover the entire spectrum.

API & Interface Integration

We make your systems talk to each other. Whether REST, GraphQL, or webhooks – we connect software with your CRM, ERP, or identity provider.

  • Bidirectional data synchronization
  • Third-party system connections
  • Custom webhooks & event handlers
  • Legacy system integrations

Custom Middleware & Logic

Often data formats from System A don't match System B. We develop middleware that sits in between, transforms data, and controls processes.

  • Transformation layer (ETL)
  • Data stream validation
  • Caching layer for performance
  • Microservices architecture

Embeddings & Custom Apps

Want to use software features in your own intranet or customer portal? We embed software headlessly and build custom UIs around it.

  • White-label integration
  • Custom dashboards (React/Vue)
  • UI extension via plugins
  • Mobile app customizations

Automation & Bots

Save manual work through intelligent automation. We develop bots and scripts that handle tasks automatically.

  • ChatOps & slash commands
  • Automated reporting
  • Workflow orchestration
  • Trigger-based actions
Architecture & Interfaces

Apps-Engine & Realtime Communication

Rocket.Chat combines classic REST API with a powerful Apps-Engine. This allows us to deeply intervene in the message flow and build integrations that feel like native features.

Realtime & REST API

Full access to users, channels, and messages. We use the Realtime API (WebSocket) for bots that react instantly, and REST for batch operations like user sync.

Apps-Engine Hooks

The Rocket.Chat Apps-Engine allows intercepting events (PreMessageSent, PostUserCreated). We modify messages on-the-fly or prevent actions based on compliance rules.

Apps Development (TypeScript)

We develop native Rocket.Chat apps in TypeScript. These run isolated in the Rocket.Chat sandbox, are update-safe, and can render UI elements like buttons or modals.

Practical Examples

Concrete Use Cases

How we implement Rocket.Chat development in practice.

Omnichannel Custom Routing

Problem

Standard routing for WhatsApp/Livechat isn't enough. VIP customers should be routed directly to key account managers.

Solution

A custom app checks the phone number in CRM (Salesforce/HubSpot) on message arrival and routes the chat directly to the assigned advisor.

Interactive Chat Workflows

Problem

Employees must leave the chat window and switch to HR tool for vacation requests.

Solution

A bot posts an interactive form directly in chat. The employee clicks, fills out, and the app sends the data to the HR backend.

Data Loss Prevention (DLP)

Problem

Sensitive data (credit card numbers, passwords) must never end up in chat history.

Solution

A pre-message hook scans every message before saving via RegEx or AI. Critical content is masked or sending is blocked with a warning.

Why WZ-IT

Development with Foresight

Update-safe, scalable, and secure – why you should trust us with your development.

Update-safe (No Core Hacking)

We don't modify the open-source software's source code. Instead, we use official APIs and plugin architectures. Your installation remains updatable and maintainable.

Full-Stack Expertise

We understand not just the code, but the infrastructure beneath it. Our developers know how queries affect database performance and how to build scalable APIs.

Modern Tech Stack

We use modern, type-safe technologies: React, TypeScript, Node.js, Python, Go. Plus PostgreSQL, Redis, and Docker/Kubernetes for infrastructure.

Security by Design

Every line of code is written with security in mind. Input sanitization, secure authentication (OAuth2/OIDC), and compliance with data protection regulations are standard.

Our Tech Stack

ReactTypeScriptNode.jsPythonGoPostgreSQLRedisDockerKubernetes
Our Process

How We Work

From requirements to go-live – transparent and structured.

01

Analysis

We review API documentation, analyze your requirements, and identify optimal integration points.

02

Architecture

We design the solution: middleware, plugin, or script. Data flows, interfaces, and security concept are defined.

03

Development

Agile implementation with code reviews, automated tests, and continuous coordination. You see progress in real-time.

04

Deployment

Integration into your CI/CD pipeline or hosting on our infrastructure. Documentation and training included.

Planning a custom extension?

Let's get technical. We'll assess feasibility and effort.

1/2 – Interest50%

Response within 24h – no spam, no sales pressure.

Industry-leading companies rely on us

  • Rekorder
  • Keymate
  • Führerscheinmacher
  • SolidProof
  • ARGE
  • Boese VA
  • NextGym
  • Maho Management
  • Golem.de
  • Millenium
  • Paritel
  • Yonju
  • EVADXB
  • Mr. Clipart
  • Aphy
  • Negosh

What do our customers say?

Let's Talk About Your Idea

Whether a specific IT challenge or just an idea – we look forward to the exchange. In a brief conversation, we'll evaluate together if and how your project fits with WZ-IT.

E-Mail
[email protected]

Trusted by leading companies

  • Rekorder
  • Keymate
  • Führerscheinmacher
  • SolidProof
  • ARGE
  • Boese VA
  • NextGym
  • Maho Management
  • Golem.de
  • Millenium
  • Paritel
  • Yonju
  • EVADXB
  • Mr. Clipart
  • Aphy
  • Negosh
Timo Wevelsiep & Robin Zins - CEOs of WZ-IT

Timo Wevelsiep & Robin Zins

CEOs of WZ-IT

1/3 – Topic Selection33%

What is your inquiry about?

Select one or more areas where we can support you.