Outsource OVHcloud Server Maintenance: How We Handle Operations, vRack Routing & 24/7 Support

Looking for professional maintenance for your OVHcloud servers? WZ-IT takes over operations, vRack configuration and 24/7 support for your existing infrastructure. See our Managed OVH Services or request a Server Audit directly.
OVHcloud is the European market leader and the first choice for many companies when it comes to raw power at the best price. Whether in Frankfurt, Limburg, Roubaix or Gravelines: The bandwidth is huge, the DDoS protection (VAC) is legendary and the hardware prices are unbeatable.
However, OVH defines "Unmanaged" very strictly. When the server is running (ping is there), OVH's responsibility ends. Anyone who locks themselves out of the system after a failed kernel update, has problems with Failover IP routing in Proxmox, or whose server has been put into "Rescue Mode" due to spam suspicion often stands alone.
The solution: WZ-IT Managed Operations for OVH.
We are your external technical department. We combine OVH's cost-effective infrastructure with the service level of a premium managed hoster.
Table of Contents
- We Rescue and Operate Your Software Stack
- OVH-Specific Expertise
- 1. vRack & Private Networking
- 2. Failover IPs & MAC Addresses
- 3. Anti-DDoS (VAC) Tuning
- Our Approach at WZ-IT
We Rescue and Operate Your Software Stack
OVH is often used for resource-hungry applications. Many customers come to us with the concern: "Our old shop runs on an OVH Dedicated Server, but the system is outdated and we don't dare touch updates."
We specialize in "brownfield" takeovers. We take over operation of existing servers, harden the system and ensure your applications run stably – even if the stack is complex or "legacy":
High-Traffic E-Commerce (Magento / Shopware): OVH provides the CPU power, we deliver the configuration. We optimize MySQL/MariaDB, configure Elasticsearch and tune PHP-FPM so your Magento 1/2 or Shopware shop remains stable even during peak loads (Black Friday).
Complex CMS (Plone / Typo3 / Drupal): Running an intranet on Plone (Zope/Python) or a large portal on an older Typo3 version? We know the pitfalls of these stacks. We handle Python environments, reverse proxies and operating system security updates.
WordPress & High-Scale Publishing: For large WordPress instances, we set up caching layers (Redis, Varnish) and optimally utilize OVH bandwidth.
Virtualization (Proxmox / ESXi): OVH is the ideal host for virtualization. We manage your Proxmox VE host, handle updates and – very importantly – the complex network routing of VMs.
OVH-Specific Expertise
OVH differs technically significantly from other hosters. We master OVH-specific tools:
1. vRack & Private Networking
The OVH vRack allows connecting servers in different data centers (e.g. Frankfurt and France) in a private VLAN. We configure this network for you – e.g. for secure database replication or backups, without traffic going over the public internet.
2. Failover IPs & MAC Addresses
Anyone virtualizing at OVH (Proxmox, KVM) knows the pain: You have to generate virtual MAC addresses in the OVH Manager and configure them in the guest system. We automate this routing and ensure your containers and VMs are always reachable.
3. Anti-DDoS (VAC) Tuning
OVH's DDoS protection is one of the best in the world. For critical services, we configure the OVH Network Firewall (Edge Firewall) so that attacks are filtered before they even hit your server ("Permanent Mitigation").
Our Approach at WZ-IT
When taking over existing OVH servers, we proceed systematically:
- Inventory: Which services are running? Which versions? Are there known issues with vRack or Failover IPs?
- Risk Assessment: Where are the biggest gaps (outdated packages, missing backups, open ports)?
- Prioritization: Critical security issues first, then stability, then optimization.
- Documentation: We document everything we do – for transparency and in case you no longer need us someday.
We see ourselves as an extension of your team, not a black box.
Conclusion: OVH Power with Premium Support
OVHcloud delivers unbeatable hardware and network performance. We deliver the professional operations. Save yourself the night shifts and the uneasy feeling with every update.
Get professional support for your OVH servers.
Check out our Managed OVH Services or start directly with a Server Audit.
Frequently Asked Questions
Answers to important questions about this topic
Yes. We are experts in operating existing systems. We know you can't just 'quickly reinstall' a complex Magento installation or Plone (Zope) CMS. We take over the server as-is, secure it (firewalling, patching system services) and ensure stability.
Yes. Even though Kimsufi and SoYouStart (now partly listed under 'Eco') are the budget brands, important services often run on them. Since OVH support here is virtually non-existent, our managed service is particularly valuable.
We keep your Linux operating system (Debian, Ubuntu, AlmaLinux, Rocky) up to date. We install security updates for kernel and services. At OVH this is particularly important, as outdated systems are often automatically blocked by OVH's security system (Abuse) when compromised.
Yes. When a server no longer boots or has been blocked by OVH due to 'hack suspicion', it ends up in rescue netboot. We log in, mount the disks, backup data, repair the configuration and bring the server back to normal operation.
We install our own monitoring agent. We monitor 24/7 availability, CPU load, RAM and especially disk status (SMART values). Since OVH doesn't offer 'managed hardware', it's essential to detect disk errors early.
Yes. This is our most common use case at OVH. We configure the Proxmox host, set up Linux bridges correctly and handle routing of Failover IPs to individual VMs.
We like to use the included FTP backup space as one target, but never as the only one. We set up encrypted offsite backups (e.g. to Hetzner Storage Boxes or S3 storage). We use tools like BorgBackup or Restic.
No. Never share your password! OVH has a good permissions system. You add us in the OVH Manager as Technical Contact for the relevant servers. This gives us the necessary rights for reboots and tickets.
Yes. OVH offers an extremely cost-effective alternative to AWS with its Dedicated Servers and Public Cloud (OpenStack). We plan the migration, transfer terabytes of data and rebuild your infrastructure on OVH servers.
Yes. Since OVH's standard support often has very long response times on weekends or at night, our 24/7 emergency SLA is a lifesaver for OVH customers. We can solve software problems, restore backups to replacement servers or switch Failover IPs.
Let's Talk About Your Idea
Whether a specific IT challenge or just an idea – we look forward to the exchange. In a brief conversation, we'll evaluate together if and how your project fits with WZ-IT.

Timo Wevelsiep & Robin Zins
CEOs of WZ-IT



