Mattermost is a secure, self-hostable messaging platform specifically designed for organizations that value privacy and control. As an alternative to proprietary services like Slack, Mattermost offers all essential collaboration features with the added benefit of complete control over your data.
Trusted by leading companies
Mattermost is a secure, self-hostable messaging platform specifically designed for organizations that value privacy and control. As an alternative to proprietary services like Slack, Mattermost offers all essential collaboration features with the added benefit of complete control over your data.
As an experienced Mattermost partner, we support you in installing, configuring, and integrating this powerful communication platform into your existing IT landscape.
We install, host and operate Mattermost for your company - either on our secure, GDPR-compliant infrastructure in Germany or other locations, as well as on-premise in your own environment.
With 24/7 monitoring, enterprise support, backups and professional maintenance, we ensure maximum availability and reliable operation of your Mattermost instance.
End-to-end encryption and comprehensive security features to protect your confidential information.
Organize conversations in teams, channels, and direct messages for efficient collaboration.
Share files, collaborate on documents, and keep important information at your fingertips.
Numerous integrations with development tools, CRM, HR systems, and other business applications.
Extensive compliance features for regulated industries, including archiving and audit logs.
Create automated workflows for recurring processes and incident response scenarios.
See how simple and efficient Mattermost works in practice. From installation to productive use.
Professional installation on your infrastructure – on-premise, cloud or hybrid
In your data center
AWS, Azure, Hetzner & more
High-availability setup with comprehensive security and compliance features
Complete control over your team communication without vendor lock-in and with all enterprise features
For government agencies, military, healthcare and critical infrastructure with end-to-end encryption
Native integration with GitLab, GitHub, Jenkins, Jira and all common DevOps tools
Playbooks for structured incident response and crisis management with automated workflows
Automation and bot integration directly in your team communication for efficient working
Complete traceability and audit logs for regulated industries and compliance requirements
Secure access and access control for your installation
WireGuard, NetBird or Tailscale
Keycloak, Authentik, Azure AD
TOTP, WebAuthn, YubiKey
Fail2Ban, Rate Limiting, IP Whitelisting
We set up secure VPN access to your installation – ideal for remote work and external employees.
Full-service installation with no hidden costs
Mattermost follows a consistent API-first approach. Every action you perform in the UI runs through the same API we use. This makes integrations predictable and stable.
Mattermost offers one of the most comprehensive APIs in the open-source space. We use the official Go and JavaScript drivers for seamless integrations – automatic channel creation from your CRM, user management via LDAP sync, or bidirectional data synchronization with your ERP.
For quick integrations, we use incoming/outgoing webhooks. Messages from monitoring tools (Prometheus, Grafana) land directly in channels. Actions like server restarts or deployments can be triggered via slash commands (/deploy production) directly from chat.
When webhooks aren't enough, we develop native plugins. These run directly on the server (Go backend) and in the client (React frontend). This allows us to modify the UI, add buttons to the message bar, or implement deep logic with database access.
How we implement Mattermost development in practice.
DevOps teams need to switch between terminal and chat for routine tasks. Checking server status, triggering deployments, or retrieving logs requires context switching.
We develop slash commands and bots that work directly in chat. /deploy production rolls out, /status shows server metrics, /logs api-server streams the latest entries. All without leaving chat.
Sales reps maintain data twice – in CRM and team chat. Updates on deals, contacts, or tasks get lost.
Middleware synchronizes your CRM (HubSpot, Salesforce, Twenty) with Mattermost. On contract close, a bot automatically posts to the sales channel. Contact cards can be retrieved via /contact [name].
Alerts from monitoring systems (Prometheus, Grafana, Wazuh) end up in emails or separate dashboards. Response time suffers.
An incident bot receives alerts via webhook, automatically creates a dedicated channel, invites relevant team members, and posts context (logs, metrics). Playbooks are started automatically.
Open source enterprise-ready for productive workloads - we run your applications with highest security standards and enterprise support
Open source software for business-critical processes requires professional maintenance, continuous updates, and enterprise-grade support. With our Mattermost Enterprise Managed Hosting, you get the necessary infrastructure and support to reliably operate open source in production environments. Backups, SLAs, telephone support, and personal contact - so you can focus on your core business.
We also offer customized Mattermost Enterprise solutions for your specific requirements. Contact us for an individual quote.
Good choice – we'll help you get started or with operations.
As a Managed Service customer at WZ-IT, you have access to our exclusive portal: Monitor your infrastructure in real-time, schedule maintenance, request quotes, and get direct support – all in one central location.
Answers to the most important questions
Topics
Mattermost is an open-source messaging and collaboration platform for teams. It offers channels, direct messages, file uploads, integrations and enterprise features like compliance exports and playbooks.
Yes. We handle setup, operations and maintenance (updates, monitoring, backups, incident handling) – so you can use Mattermost productively without building your own ops resources.
Both are possible: on our infrastructure (e.g., Germany, other locations) or on your infrastructure (on-prem / your own cloud account) – depending on requirements for control, network connectivity and processes.
Mattermost supports PostgreSQL and MySQL as databases. For production, we recommend PostgreSQL with appropriately configured setup (connection pooling, backups, replication if needed).
Yes. We set up automated backups and plan (depending on package) regular restore checks, so recoveries don't remain "theoretical" in case of emergency.
Typically in 4 steps: (1) Requirements & user count, (2) Target setup (domains, SSO, policies), (3) Deployment + baseline hardening, (4) Handover + operations (monitoring/backups/updates).
Yes. We can set up separate environments (e.g., staging for updates/tests and prod for live) – with separate instances, domains and access concepts.
Typically included: Provisioning + hardening, updates & patch management, monitoring/alerting, backups/restore, incident response and ongoing operational tasks (e.g., scaling as agreed). Details are package-dependent.
Yes. We agree on maintenance windows (e.g., outside your peak times), test changes (optionally first in staging) and announce plannable updates in advance.
Yes – depending on needs, we set up HA architectures (e.g., multiple app servers behind a load balancer + replicated database). Mattermost Enterprise supports clustering for high availability.
This depends heavily on user count, message volume, uploads and features. Mattermost provides sizing guides for this; we size an appropriate setup from it (and scale later).
Typically technical metadata like metrics, logs, alerts (e.g., utilization, error rates) are generated. We can set up monitoring to match your requirements (e.g., "only in region X", defined retention). What exactly is captured is documented transparently.
Mattermost supports multiple auth methods: local accounts, AD/LDAP, SAML 2.0, OAuth 2.0 (GitLab, Google, Office 365) and MFA/2FA.
Yes – we help with technical configuration (IdP parameters, attributes, group sync, role mapping) and continue to operate the environment stably.
Yes, Mattermost supports MFA (Multi-Factor Authentication) via TOTP apps like Google Authenticator or Authy.
Standard baseline: least privilege, separate admin roles (System Admin, Team Admin), 2FA/SSO, IP/VPN access (optional), logging/monitoring and defined processes for changes and incidents.
Yes. Mattermost Enterprise offers compliance exports, message retention policies, custom terms of service and audit logs. These features are particularly relevant for regulated industries.
Playbooks are structured workflows for recurring processes like incident response, onboarding or release management. They include checklists, automations and can be linked to channels.
Yes. Mattermost supports incoming/outgoing webhooks, slash commands and has an app marketplace with integrations (Jira, GitHub, GitLab, Jenkins, etc.). We help with technical connection.
Yes. Mattermost offers native apps for iOS and Android. For self-hosted instances, push notifications can be configured via the Mattermost Push Proxy or your own HPNS (Hosted Push Notification Service).
More questions? We are happy to help!
11.10.2025
Choosing a platform for team communication today is more than a question of features and convenience - it is primarily about data protection, data sovereignty,...
10.10.2025
Slack has been the standard for modern team communication for years. However, many companies are wondering how secure their data is in US clouds and...
These solutions are often used together with Mattermost
These solutions offer similar functionalities and can be evaluated together
These solutions are direct alternatives with similar use cases
Whether a specific IT challenge or just an idea – we look forward to the exchange. In a brief conversation, we'll evaluate together if and how your project fits with WZ-IT.
Trusted by leading companies
Timo Wevelsiep & Robin Zins
CEOs of WZ-IT
