Messaging platform
Mattermost server, configuration and edition are deployed and updated in a controlled process.
WZ-IT plans, installs and operates Mattermost as managed hosting, in your cloud or on premises. Depending on the target design, we also provide migration, secure network and identity integration, monitoring, backups, updates, integrations and further development.
Companies worldwide trust WZ-IT
The following are trademarks of their respective owners: Mattermost (Mattermost, Inc.). WZ-IT is an independent service provider and has no business, partnership, or contractual relationship with these companies. We offer independent migration, installation, hosting, and operations services.
Mattermost is a self-hostable messaging and collaboration platform for organisations that want deliberate control over infrastructure, data location and integrations. Available SSO, compliance and scaling features depend on the selected edition.
As an independent service provider, we support you in installing, configuring, and integrating this powerful communication platform into your existing IT landscape.
We install, host and operate Mattermost for your company - either on our secure, privacy-focused infrastructure in Germany or other locations, as well as on-premise in your own environment.
We provide 24/7 monitoring, backups and maintenance for your Mattermost instance. Human response times and support coverage follow the selected service level.
Production team communication requires application, database, file storage, push services, identities and integrations to be operated together.
Mattermost server, configuration and edition are deployed and updated in a controlled process.
Database, uploads, retention and search are designed around team size and usage.
Identity providers, webhooks, bots and DevOps systems are connected securely.
Monitoring, backups, updates and agreed response paths keep the platform operational.
We operate the technology; policies for content, roles and retention remain with the customer.
| Area | Responsibility | Scope and boundaries |
|---|---|---|
| Architecture and platform | WZ-IT | Operation of Mattermost, database, proxy, storage and agreed supporting components. |
| Updates and monitoring | WZ-IT | Controlled updates and technical incident handling according to the agreed service level. |
| Backups and restore | WZ-IT | Backup of database, files and configuration plus scheduled recovery checks. |
| Migration and data transfer | Shared | We plan export, test migration and cutover; the customer assesses channels, users and retention. |
| SSO, roles and provisioning | Shared | Technical integration and the business role model are agreed together. |
| Communication and retention policies | Customer | The customer owns content, moderation, retention and internal policies. |
| Bots, plugins and ChatOps | Optional WZ-IT service | Custom integrations and automations can be developed separately. |
TLS-protected transport, controllable data location and configurable access mechanisms. Mattermost does not provide blanket end-to-end encryption for message history.
Organize conversations in teams, channels, and direct messages for efficient collaboration.
Share files, collaborate on documents, and keep important information at your fingertips.
Numerous integrations with development tools, CRM, HR systems, and other business applications.
Depending on the edition, features for audit, retention and compliance exports are available; licensing and specific requirements are assessed separately.
Playbooks can structure recurring work and incident processes. Availability and scope depend on the deployed edition.
A clearly defined operating scope instead of an opaque hosting flat fee.
We set up a test instance for you, usually on the next business day. No payment details required. After seven days it is deleted unless you continue.
Compute, applications, storage and response are shown separately. You can see what ongoing operations include and which requirements need a technical assessment.
We also design custom Mattermost architectures, integrations and migrations. Contact us for a technical assessment.
One managed standard Mattermost application is included in the Starter workload. Business and higher levels add a flexible operations allowance for planned work during regular service hours. Select compute, additional applications, storage and the appropriate service level.
A workload is one compute instance with the applications agreed for it.
One standard app per workload is already included. Additional dedicated servers count as separate workloads.
€79.90 per started TB and month, including daily encrypted offsite backup with 7-day retention.
Enquiry
Briefly describe the current state and objective for Mattermost. We assess infrastructure, integration, and ongoing operations.
Professional installation on your infrastructure - on-premise, cloud or hybrid
In your data center
AWS, Azure, Hetzner & more
Advanced architecture after technical and licence assessment
We assess your existing Mattermost environment, plan the target architecture and safeguard the transition with backups and a rollback option.
Self-hostable team communication with controllable data location; Enterprise capabilities are planned by edition
Controlled infrastructure, TLS-protected transport and defined access mechanisms for sensitive communication
Connect Git, CI/CD, ticketing and monitoring systems through available integrations, webhooks or bots
Structured incident processes with playbooks and integrations where supported by the selected edition
Automation and bot integration directly in your team communication for efficient working
Edition-dependent audit, export and retention features within an agreed compliance design
We securely connect Mattermost to users, locations, clouds and existing corporate networks.
NetBird, WireGuard, site connectivity and cloud networking
Keycloak, Authentik and existing directory services
Central rules for users, groups and administrative access
TLS, firewall, rate limiting and traceable access
We connect Mattermost to users, models, data sources and existing systems through secure network paths. Access, identities and permissions are designed as one architecture.
Full-service installation with no hidden costs