Managed Services for Infrastructure, Applications, Proxmox, AI, and Secure Access
WZ-IT assumes clearly defined operational responsibility for systems in your cloud, data centre, and on premises. Monitoring, updates, backups, access, and response are specified for each managed service.
Scenarios
When an operational takeover is appropriate
Operational ownership is missing
Key personnel left the company. Passwords missing, documentation outdated, status unclear.
Load and scope are growing
User count, data volume, or system dependencies exceed the original sizing.
Compliance Pressure
Customers or insurers demand proof of patch management, backups and security measures.
Service overview
Specific entry points for your current situation
Start with monitoring, an ongoing operations contract, managed application hosting, an audit, or controlled takeover of an existing estate.
Existing infrastructure
We have servers that need reliable operations
Existing Linux servers in your account: patching, hardening, backup management, and monitoring with response according to the service level.
- Linux Server ManagementExisting Linux servers in your account: patching, hardening, backup management, and monitoring with response according to the service level.
- Monitoring OnlyWe monitor the agreed systems 24/7 and notify your team of relevant alerts. Incident response remains with you.
- 24/7 Linux OperationsRound-the-clock P1 response for business-critical production systems with Production or Critical.
- Docker and Compose OperationsOperate the Linux host, container runtime, deployment, monitoring, and persistent data together.
Existing estate
We are not sure what state our systems are in
Standalone health check for security, backups, and performance with a prioritized action plan. Inventory, stabilise, and take over unknown or organically grown Linux systems.
New application
We want an application or platform operated for us
Dedicated starter workload with one managed standard application, compute, backups, updates, and monitoring.
- Managed Application HostingDedicated starter workload with one managed standard application, compute, backups, updates, and monitoring.
- Section 203 Managed CloudIsolated infrastructure for open source, Supabase, custom and AI-generated applications used by professional secrecy holders, operated fully managed or co-managed.
- Managed KubernetesCluster operations with upgrades, backups with restore tests and 24/7 monitoring - on your infrastructure, as hyperscaler clusters (EKS, AKS) or hosted by WZ-IT in Germany.
AWS · Azure · Open Telekom Cloud · STACKIT
Our systems run on a hyperscaler or a sovereign cloud
Your provider, our operations - details and scope on each page.
- Managed AWSEC2 Linux operations with monitoring and updates; IAM, RDS, EKS, and FinOps by scope.
- Managed AzureAzure Linux VMs with monitoring and updates; VNet, Entra ID, SQL, and AKS by scope.
- Managed OTCOpenStack-based cloud: standard operations for suitable Linux ECS, with VPC and CCE by technical scope.
- Managed STACKITStandard operations for suitable STACKIT Linux VMs; SKE, databases, and further platform services by technical scope.
Hetzner · OVH · IONOS · DigitalOcean · Contabo · Netcup
Our servers run at a hosting provider or a European cloud
Provider-specific operations
- Managed HetznerLinux root and cloud server operations with patching, backup management, monitoring, and incident response.
- Managed OVHOperations for OVH dedicated servers, VPS, and Public Cloud, including vRack, failover IPs, and Proxmox.
- Managed IONOSOperations for IONOS dedicated servers, Cloud Cubes, and VPS, including DCD and backup integration.
- Managed DigitalOceanStandard operations for Linux Droplets; DOKS, Spaces, and further platform services by scope.
- Managed ContaboOperations for Contabo VPS and VDS, plus object storage integration for agreed backup scenarios.
- Managed NetcupRoot servers and VPS in the existing customer account; Cloud vLAN and further platform features by scope.
- Managed STRATOOperate existing STRATO root servers and Linux VPS after an audit.
- Managed ScalewayInstances, Elastic Metal, and cloud services with European hybrid integration.
- Managed ExoscaleCompute, SKS, and European cloud resources with transparent scope.
Overall system
We run several clouds, sites, or special cases
Operate clouds, bare metal, Proxmox, and on-premises through private connectivity. Multi-cloud, CI/CD pipelines or complex migrations as a custom DevOps project.
Services & pricing
Starting points for your project, even if it is still open
Whether you start with an assessment, move straight to implementation or hand over operations - every starting point has a defined scope and a stated price. All prices are net and exclude statutory VAT. The offers are addressed to businesses.
Linux Server Audit
Assess and prioritise patch status, access, firewall, backups and system health for a standard instance.
Optional follow-on service: Transition to managed server operations.from €290 excl. VAT one-timeView details MonitorMonitoring & Alerting
Monitor systems and services around the clock, maintain checks and route alerts in a controlled process.
Alert your team or add incident response by WZ-IT.from €49.90 excl. VAT / server and monthView details OperateManaged Servers
Take over, monitor, patch and document existing Linux servers.
On your infrastructure, with volume pricing and optional service levels.from €149.90 excl. VAT / server and monthView details OperateManaged Proxmox
Operate nodes and clusters with monitoring, updates, backup assurance and an agreed response model.
Priced per node; cluster scope is confirmed during the audit.from €179.90 excl. VAT / node and monthView detailsConnected operations
Operate cloud, data centre, and on-premises as one system
A managed service can be the entry point. When additional sites, clouds, or platforms are added, they join the same operating model through documented network paths, responsibilities, and service levels.
Compose the system in the configuratorView hybrid and multi-cloud operationsOperating locations
Cloud, bare metal, Proxmox, and on-premises systems remain where data, performance, and control require them.
Private connectivity
NetBird, site-to-site links, and existing enterprise networks connect approved services through controlled paths.
Workloads
Linux servers, open-source applications, Proxmox, App Nodes, and local AI are designed as dependent system components.
Operating model
Monitoring, updates, backups, documentation, and incident response follow one coordinated responsibility and service-level model.
Service levels
Five service levels for different operating requirements
Response target = initial technical response to critical incidents (P1) · Price and flexible operations allowance per customer environment and month
Essential
Next business dayby end of dayInitial technical response to critical incidents (P1) by the end of the next business day
includedin the base operations price
no allowanceFor less time-critical systems, staging and internal applications.
Business
Popular4 hwithin service hoursInitial technical response to critical incidents (P1) within 4 service hours
+€99.90
0.5 h allowanceFor production systems without contractual night and weekend on-call coverage.
Priority
1 hwithin service hoursInitial technical response to critical incidents (P1) within 1 service hour
+€199.90
1 h allowanceFor business-critical systems requiring a fast response during the service window.
Production
60 minnights and weekends includedInitial technical response to critical incidents (P1) within 60 minutes, 24/7
+€349.90
1 h allowance24/7 P1 on-call coverage for business-critical production environments.
Critical
after audit30 minnights and weekends includedInitial technical response to critical incidents (P1) within 30 minutes, 24/7
+€549.90
2 h allowanceAvailable after audit, runbook and capacity approval.
Business, Priority, Production and Critical include the first covered workload in a customer environment. Further covered workloads cost €29.90, €39.90, €49.90 and €59.90 per month respectively. For monitoring-only servers, we notify within the level's window for €14.90, €19.90, €24.90 and €29.90 per server and month respectively; without a service level, during service hours.
The flexible operations allowance applies to planned work during regular service hours and expires at month end. Operations, monitoring, backups, maintenance and updates within the agreed scope do not reduce it. Additional and incident work costs €120 net per hour during regular service hours and €240 net per hour outside them. All prices are net and exclude statutory VAT. The offers are addressed to businesses.
SLA & Service Levels →Reviews & projects
Operations that visibly relieve customers
Customer feedback on monitoring, updates, maintenance, support and stable production systems.
Networking & Provisioning
WZ-IT moved our studio infrastructure from decentralised individual devices to a central platform: every site is securely connected via VPN, new devices are onboarded automatically and an entire site is provisioned from a template, without manual steps on location. What impressed me most is the breadth and depth of their knowledge: Timo and Robin are not a typical IT provider who sets up a server and leaves. The two of them think their way into highly complex infrastructure and software topics, work through every requirement we put in front of them, and build networking, provisioning and operations so that everything fits together in the end. WZ-IT is an excellent partner for complex software, network and architecture projects.
Steve KirchnerManaging Director, nextGYM GmbH
International
Built in Germany's Ruhr Valley. Running worldwide.
WZ-IT designs, develops and operates infrastructure and software for clients in Germany and internationally. We deliver projects remotely and continue supporting them in ongoing operations after go-live.
Selected projects
- LiveRemote access platform for distributed water treatment plantsABCO Water Systems · Australia · Secure Access & OT
- 81%AWS migration with substantially lower operating costsEVA Real Estate · UAE · Cloud exit & infrastructure
- 98%Provision new sites in minutes instead of hoursnextGYM GmbH · Germany · Automation & IoT
Read client reviews
Knowledge
Service pages and guides
Details on the individual building blocks and in-depth knowledge from our knowledge base.
What Managed Operations at WZ-IT includes
- SLA & Service LevelsFive service levels with defined response times and clear 24/7 P1 boundaries.
- 24/7 Monitoring & Alerting24/7 monitoring of the agreed systems. Our team reviews alerts and notifies the designated contacts.
- CVE MonitoringContinuously match the software inventory against new CVEs, assess exposure, apply updates in maintenance windows.
- Compliance & GDPRprivacy-focused infrastructure in ISO 27001 & BSI C5 certified data centers.
- Server Management - Your InfrastructureWe operate your existing servers - whether on-premise, cloud or hybrid.
- Legacy OperationsOperation and modernization of legacy systems: PHP, Java, .NET - we stabilize and containerize.
- Linux server maintenance contractPatch cycles, maintenance windows, backup checks, and monitoring as an ongoing contract.
- Managed ZabbixHave Zabbix set up, existing installations taken over, and operated.
- Security auditAssess attack surface, misconfiguration, and prioritised actions.
- Managed BackupBackups managed and restores tested regularly, with a record.
- Database administrationPostgreSQL and MySQL/MariaDB operated on your infrastructure.
- Firewall operations (OPNsense)Updates, rule changes on request, monitoring and VPN.
- Vulnerability scanningAgreed systems scanned with OpenVAS, report with priorities.
Guides
Further entry points
- All services & pricesThe complete service catalogue lists further audits, managed services, local systems and project engagements with their respective pricing or scoping model.
- Consulting overviewshows every starting point from the orientation workshop to a second opinion
- View the overall systemThree relevant adjacent paths instead of a long list of further products.
Frequently asked questions about managed services
Operational scope, responsibility, pricing, and service levels
- Managed Operations means that we operate an explicitly agreed part of your Linux infrastructure or application. Depending on the offer, scope ranges from monitoring-only to patching, backup management, and incident response. Responsibilities, response times, and technical boundaries are recorded in the service schedule.
- Yes. We often take over historically grown systems ('brownfield'). We handle stabilizing the infrastructure beneath the application - whether it's Magento, Shopware, WordPress, Plone (Python/Zope), Typo3 or specific ERP/CRM systems (e.g. Odoo). We ensure the services (PHP-FPM, Apache/Nginx, MySQL/Postgres, Solr/Elasticsearch) run performantly and the server is secured, even if the software stack is older.
- We work provider-agnostic. Our specialty is Hetzner (root servers, cloud, vSwitch), but we also manage systems at AWS, IONOS, OVH, Netcup, Contabo and on-premise infrastructures. What matters is not where your server is located, but that it's professionally managed.
- First understand, then act: before takeover we assess the technical state and define scope, risks, and priorities. For unclear or historically grown environments, the standalone server audit with a detailed action report can be useful. Takeover planning covers access, monitoring, backup status, and maintenance windows.
- Yes, cloud exit is a focus area. We assess the invoice, workload profile, managed services, traffic and operating requirements and compare them with a sized target architecture. See our migration page for the project-specific savings assessment.
- We offer five service levels: Essential with an initial technical response to a critical incident (P1) by the end of the next business day, Business within four service hours, Priority within one service hour, and Production or Critical with 24/7 P1 response within 60 or 30 minutes. Monitoring runs continuously in every tier. Service levels govern response, not an automatic uptime commitment. See our SLA page.
- For regular operations we primarily support Debian, Ubuntu LTS, AlmaLinux and Rocky Linux. We take over end-of-life systems only after a risk assessment as a documented exception with compensating controls and a binding transition or migration plan.
- No. We specialize in Linux and open-source infrastructure. Hybrid setups (Linux backend + Windows clients) we can support on the Linux side.
- No. Operations are organized through documented access, runbooks, escalation paths, and agreed coverage rules. The binding availability and response time depend on the selected service level; Critical is offered only after readiness and capacity approval.
- Yes. We operate self-hosted Kubernetes platforms as well as existing hyperscaler clusters (EKS, AKS). The exact scope follows from the cluster, add-ons, workloads and service level. For smaller systems, we still deliberately recommend Docker Compose, Coolify or Podman. Explore Managed Kubernetes.
- Yes. Managed application hosting includes daily backups with seven-day retention for a standard workload. For existing servers, we manage the agreed backup setup. Storage locations, retention, restore testing, immutable backups, and RTO/RPO targets are defined for the environment.
- Our focus is on the infrastructure level (OS, database, web server, containers). For application problems, we analyze logs and resource bottlenecks. Deep code debugging is not part of the standard scope, but can be added as a development service.
- Yes, Proxmox VE is one of our specialties. We manage single-node setups up to Ceph clusters with high availability. We also perform migrations from VMware to Proxmox. More on our Proxmox page.
- Managed application hosting is calculated per workload, with selectable compute, additional applications, and storage. Existing Linux servers use progressive volume pricing within one coherent customer environment. Monitoring-only is priced separately per server. Business, Priority, Production and Critical apply per customer environment plus further covered workloads or servers.
- Linux server management: from €149.90 excl. VAT / server and month. Progressive volume pricing applies within one coherent customer environment: servers 2 to 5: €119.90 excl. VAT / server and month; servers 6 to 10: €99.90 excl. VAT / server and month; servers 11 to 25: €89.90 excl. VAT / server and month. Monitoring Only with reviewed notifications to your team: from €49.90 excl. VAT / server and month. Managed application hosting on a new dedicated instance: from €99.90 excl. VAT / workload and month.
- Yes. The server audit is a standalone entry product. You receive a report on security, backups, and performance with a prioritised action plan, without any obligation to proceed with operational takeover.
Enquiry
Assess a managed service
Describe the current situation, systems, and required operational responsibility. We usually respond within one business day.
- Straight with Timo and Robin - no sales team, no pitch
- A professional assessment of your situation
- Concrete next steps for infrastructure, software or AI
The conversation is free and non-binding.
WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.
Jakob ÖschlbergerInno7 GmbH
WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.