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Remote Maintenance Software

Remote Maintenance Software for Machines & Plants

Secure, self-hosted remote maintenance for your machine fleet - from a single plant to a whole fleet. Outbound WireGuard tunnel without open ports, HMI directly in the browser, role-based permissions and a complete audit trail. A sovereign alternative to Ewon Talk2M, IXON and Secomea, GDPR and NIS2 compliant.

Leading companies worldwide trust WZ-IT

  • Rekorder
  • Keymate
  • Führerscheinmacher
  • SolidProof
  • ARGE
  • Boese VA
  • nextGYM
  • Maho Management
  • Golem.de
  • Millenium
  • Paritel
  • Yonju
  • EVADXB
  • Mr. Clipart
  • Aphy
  • Negosh
  • ABCO Water Systems
Why self-hosted?

Remote maintenance does not belong in a foreign vendor cloud

Commercial remote-access boxes like Ewon with Talk2M, IXON or Secomea work - but every session to your machine runs through the vendor’s cloud, on the vendor’s terms and with the vendor’s data flow. Per-device fees scale with your machine fleet, and for a critical-infrastructure plant a third party sits right inside the tunnel.

Your own remote maintenance software hands control over tunnels, permissions and data residency back to you. It builds on proven open-source components - WireGuard, NetBird and RustDesk - and fits into your existing VPN and zero-trust structures.

What the software delivers

Six building blocks of secure remote maintenance

These capabilities are already shipping in production industrial projects we built - we adapt them to your machine fleet instead of starting from zero each time.

Secure remote access without open ports

The device at the machine establishes an outbound WireGuard tunnel. There is no inbound firewall rule, no port forwarding and no exposed IP - from the outside there is simply no open door for an attacker. This is the same pattern NetBird and RustDesk rely on.

Browser HMI without a client install

Technicians open the HMI in the browser - RDP, VNC and SSH run over HTML5 via Apache Guacamole. No VPN client on the laptop, no plugin, no software rollout. Works for classical VNC panels and modern web HMIs alike.

RBAC and a complete audit trail

Role-based permissions per user, machine and site. Every session is logged - who, when, which plant, from which IP, optionally with session recording. This is the evidence base NIS2 and ISO 27001 audits demand.

Self-hosted and sovereign

Remote maintenance runs on your infrastructure or in an EU data center - no vendor cloud, no US SaaS in the tunnel to your plant. You keep data sovereignty, satisfy the GDPR and stay independent of a vendor’s pricing and roadmap decisions.

Ewon, IXON and Secomea alternative

You are locked into Ewon Talk2M, IXON Cloud or the Secomea ecosystem and want out of the foreign cloud and the per-device fees. We build the equivalent, self-hosted solution and migrate your machine fleet site by site.

NIS2 and IEC 62443 ready

Segmented access, documented permissions, encrypted tunnels and complete logs - built for the requirements of the NIS2 directive and the industrial security standard IEC 62443 for secure remote access to OT networks.

Use cases

Who benefits

Anywhere machines sit distributed, must be serviced, and access has to be secure and traceable, your own remote maintenance software pays off.

Machine builders with service contracts

OEMs maintaining shipped machines remotely - from a single plant to a worldwide fleet. Response times drop, the on-site field visit is avoided in most cases, and every access is cleanly documented.

PLC and HMI remote maintenance

Remote access to controllers and operator panels - Siemens S7 (TIA Portal, S7-1200/1500), Beckhoff, B&R, Rockwell. Push a program, change parameters, diagnose faults, without the PLC ever being directly reachable from the internet.

Critical infrastructure and utilities

Energy, water, wastewater, telecommunications. Here remote maintenance is NIS2 and critical-infrastructure relevant: documented access, complete audits and EU data residency are mandatory, not optional. We deploy on European hosting providers using open-source components.

Field service and remote diagnostics

Service teams connect to the plant from headquarters, see live data and HMI, and resolve a large share of tickets remotely. If an on-site trip remains necessary, the technician arrives with a clear diagnosis and the right spare part.

Process

From pilot site to a serviced machine fleet

01

Assessment & pilot

We map controllers, HMIs, network and compliance duties and set up a pilot site with an outbound tunnel and browser access. You service the first machine securely from afar - typically within two to three weeks.

02

Rollout & migration

Rollout across the machine fleet, including migration from Ewon Talk2M, IXON or Secomea. Roles, permissions and audit trail are set up centrally; old and new solutions run in parallel until the handover is complete.

03

Operations & support

Optional managed-operations contract: monitoring, patch management, CVE response and onboarding of new sites. Or handover to your team with documented runbooks and handover tests.

This page covers remote maintenance software as the tooling you use to securely service your own machines - from a single plant to a fleet. A remote management platform, in contrast, is a multi-tenant system you build for hundreds of end customers who each access their own plants. Put differently: remote maintenance software is the access tooling, the platform is the multi-tenant product around it.

Yes. We build an equivalent, self-hosted solution to Ewon Talk2M, IXON Cloud and Secomea - without a foreign vendor cloud and without per-device fees. Existing remote-access boxes can in most cases be reused or replaced step by step; we migrate your machine fleet site by site, running old and new solutions in parallel during the transition.

The device at the machine establishes an outbound WireGuard tunnel to your central server. Because the connection is initiated from the inside out, no inbound firewall rule, no port forwarding and no public IP are needed. From the outside the plant is unreachable - access runs exclusively through the authenticated tunnel and the browser gateway.

It is built for it. Segmented access, role-based permissions, encrypted tunnels and a complete audit trail cover the core requirements of the NIS2 directive and the industrial security standard IEC 62443 for secure remote access to OT networks. The audit logs are exportable for your SIEM and your compliance reports.

By default in a European data center (Hetzner, IONOS, OVHcloud, STACKIT) - GDPR compliant and NIS2 ready. On request we run it fully self-hosted on your own infrastructure (Proxmox, bare metal) in your own data center. In no case do your session data pass through a foreign vendor cloud.

We start with an assessment and a pilot site that proves secure remote access on a first machine. On that basis you receive a binding fixed price for the rollout - predictable, instead of usage-based per-device licenses. We agree the concrete scope individually with you.

Free intro call

Let's talk about your project - honest and no strings attached

  • Straight with Timo and Robin - no sales team, no pitch
  • An honest take, including when we are not the right fit
  • Concrete next steps for infrastructure, software or AI

No risk: worst case, you leave with a clearer understanding of your project than before.

Timo and Robin, founders of WZ-IT

Industry-leading companies worldwide rely on us

  • Rekorder
  • Keymate
  • Führerscheinmacher
  • SolidProof
  • ARGE
  • Boese VA
  • nextGYM
  • Maho Management
  • Golem.de
  • Millenium
  • Paritel
  • Yonju
  • EVADXB
  • Mr. Clipart
  • Aphy
  • Negosh
  • Odiseo Solutions
  • AInergy

What do our customers say?

Andrea Pawlowski
Architecture ConsultingSovereign Software SelectionOpen Source Strategy
I got to know Timo and Robin as dedicated and professional partners who make a lot of things possible for their clients that initially seem impossible. I felt very well advised. The services offered have thoroughly convinced me. (translated)

Andrea Pawlowski

Communications Manager, Golem.de

Golem.de - leading German IT news outlet.

Golem.de
Plan a sovereign open-source stack
Sonja Aßer
Software DevelopmentPHP ModernizationAPI Extension
With Timo and Robin, you're not only on the safe side technically - you also get the best human support! Whether it's quick help in everyday life or complex IT solutions: the guys from WZ-IT think along with you, act quickly and speak a language you understand. The collaboration is uncomplicated, reliable and always on an equal footing. That makes IT fun - and above all: it works! Big thank you to the team! (translated)

Sonja Aßer

Data Manager, ARGE

ARGE Neue Medien - master data & digital standards for plumbing and building technology.

ARGE
Modernize your legacy software
Aleksandr Shuliko
Cloud MigrationAWS ExitProxmox81% Cost Reduction
I recently worked with Timo and the WZ-IT team, and honestly, it turned out to be one of the best tech decisions I have made for my business. Right from the start, Timo took the time to walk me through every step in a simple and calm way. No matter how many questions I had, he never rushed me. The results speak for themselves. With WZ-IT, we reduced our monthly expenses from $1,300 down to $250. This was a huge win for us.

Aleksandr Shuliko

CTO, EVA Real Estate, UAE

EVA Real Estate - leading real-estate agency in Dubai.

EVA Real Estate
Cut cloud cost - up to −81%
Pascal Hakkers
Managed ProxmoxClusterMonitoringHigh Availability
WZ-IT manages our Proxmox cluster reliably and professionally. The team handles continuous monitoring and regular updates for us and responds very quickly to any issues or inquiries. They also configure new nodes, systems, and applications that we need to add to our cluster. With WZ-IT's proactive support, our cluster and the business-critical applications running on it remain stable, and high availability is consistently ensured. We value the professional collaboration and the noticeable relief it brings to our daily operations.

Pascal Hakkers

Managing Director, Aphy B.V., Netherlands

Aphy - AI platform for hotel back-office.

Aphy
Build a high-availability Proxmox cluster
John Hellmerichs
Proxmox & VirtualizationBackupVPNSecurity
WZ-IT provided very competent support in implementing our server and virtualization infrastructure. As part of the project, a Proxmox-based virtualization environment was set up along with a virtual machine for our application systems. Additionally, a structured backup concept was implemented. A particular focus was on security: the setup of a VPN tunnel and the clean implementation of encryption and access concepts were professionally executed. The structured consulting as well as the reliable and swift implementation deserve special mention. We are very satisfied with the services provided and are happy to recommend WZ-IT.

John Hellmerichs

Managing Director, AInergy GmbH

AInergy - consultancy for energy and facility management.

AInergy GmbH
Virtualize with Managed Proxmox
Matthias Zimmermann
Open Source ArchitectureImplementationTechnical Consulting
We have had very good experiences with Mr. Wevelsiep and WZ-IT. The consultation was professional, clearly understandable, and at fair prices. The team not only implemented our requirements but also thought along and proactively. Instead of just processing individual tasks, they provided us with well-founded explanations that strengthened our own understanding. WZ-IT took a lot of pressure off us with their structured approach - that was exactly what we needed and is the reason why we keep coming back. (translated)

Matthias Zimmermann

Managing Director, Annota GmbH

Annota - healthtech startup with an AI documentation assistant.

Annota
Design an open-source AI architecture
Sebastian Maier
Sovereign CollaborationOpen Source StackOperationsMaintenance
Timo and Robin from WZ-IT set up a RocketChat server for us - and I couldn't be more satisfied! From the initial consultation to the final implementation, everything was absolutely professional, efficient, and to my complete satisfaction. I particularly appreciate the clear communication, transparent pricing, and the comprehensive expertise that both bring to the table. Even after the setup, they take care of the maintenance, which frees up my time enormously and allows me to focus on other important areas of my business - with the good feeling that our IT is in the best hands. I can recommend WZ-IT without reservation and look forward to continuing our collaboration! (translated)

Sebastian Maier

Managing Director, Yonju GmbH

Yonju - business coaching and AI products.

Yonju
Get collaboration fully managed
Gabriel Sanz Señor
Production DeploymentCI/CDPaaSOperations
Counting on WZ-IT team was crucial, their expertise and solutions gave us the pace to deploy in production our services, even suggesting and performing improvements over our configuration and setup. We expect to keep counting on them for continuous maintenance of our services and implementation of new solutions.

Gabriel Sanz Señor

Managing Director, Odiseo Solutions

Odiseo Solutions - software engineering for the space industry.

Odiseo Solutions
Ship your prototype to production
Andrea Pawlowski
Architecture ConsultingSovereign Software SelectionOpen Source Strategy
I got to know Timo and Robin as dedicated and professional partners who make a lot of things possible for their clients that initially seem impossible. I felt very well advised. The services offered have thoroughly convinced me. (translated)

Andrea Pawlowski

Communications Manager, Golem.de

Golem.de - leading German IT news outlet.

Golem.de
Plan a sovereign open-source stack
Sonja Aßer
Software DevelopmentPHP ModernizationAPI Extension
With Timo and Robin, you're not only on the safe side technically - you also get the best human support! Whether it's quick help in everyday life or complex IT solutions: the guys from WZ-IT think along with you, act quickly and speak a language you understand. The collaboration is uncomplicated, reliable and always on an equal footing. That makes IT fun - and above all: it works! Big thank you to the team! (translated)

Sonja Aßer

Data Manager, ARGE

ARGE Neue Medien - master data & digital standards for plumbing and building technology.

ARGE
Modernize your legacy software
Aleksandr Shuliko
Cloud MigrationAWS ExitProxmox81% Cost Reduction
I recently worked with Timo and the WZ-IT team, and honestly, it turned out to be one of the best tech decisions I have made for my business. Right from the start, Timo took the time to walk me through every step in a simple and calm way. No matter how many questions I had, he never rushed me. The results speak for themselves. With WZ-IT, we reduced our monthly expenses from $1,300 down to $250. This was a huge win for us.

Aleksandr Shuliko

CTO, EVA Real Estate, UAE

EVA Real Estate - leading real-estate agency in Dubai.

EVA Real Estate
Cut cloud cost - up to −81%
Pascal Hakkers
Managed ProxmoxClusterMonitoringHigh Availability
WZ-IT manages our Proxmox cluster reliably and professionally. The team handles continuous monitoring and regular updates for us and responds very quickly to any issues or inquiries. They also configure new nodes, systems, and applications that we need to add to our cluster. With WZ-IT's proactive support, our cluster and the business-critical applications running on it remain stable, and high availability is consistently ensured. We value the professional collaboration and the noticeable relief it brings to our daily operations.

Pascal Hakkers

Managing Director, Aphy B.V., Netherlands

Aphy - AI platform for hotel back-office.

Aphy
Build a high-availability Proxmox cluster
John Hellmerichs
Proxmox & VirtualizationBackupVPNSecurity
WZ-IT provided very competent support in implementing our server and virtualization infrastructure. As part of the project, a Proxmox-based virtualization environment was set up along with a virtual machine for our application systems. Additionally, a structured backup concept was implemented. A particular focus was on security: the setup of a VPN tunnel and the clean implementation of encryption and access concepts were professionally executed. The structured consulting as well as the reliable and swift implementation deserve special mention. We are very satisfied with the services provided and are happy to recommend WZ-IT.

John Hellmerichs

Managing Director, AInergy GmbH

AInergy - consultancy for energy and facility management.

AInergy GmbH
Virtualize with Managed Proxmox
Matthias Zimmermann
Open Source ArchitectureImplementationTechnical Consulting
We have had very good experiences with Mr. Wevelsiep and WZ-IT. The consultation was professional, clearly understandable, and at fair prices. The team not only implemented our requirements but also thought along and proactively. Instead of just processing individual tasks, they provided us with well-founded explanations that strengthened our own understanding. WZ-IT took a lot of pressure off us with their structured approach - that was exactly what we needed and is the reason why we keep coming back. (translated)

Matthias Zimmermann

Managing Director, Annota GmbH

Annota - healthtech startup with an AI documentation assistant.

Annota
Design an open-source AI architecture
Sebastian Maier
Sovereign CollaborationOpen Source StackOperationsMaintenance
Timo and Robin from WZ-IT set up a RocketChat server for us - and I couldn't be more satisfied! From the initial consultation to the final implementation, everything was absolutely professional, efficient, and to my complete satisfaction. I particularly appreciate the clear communication, transparent pricing, and the comprehensive expertise that both bring to the table. Even after the setup, they take care of the maintenance, which frees up my time enormously and allows me to focus on other important areas of my business - with the good feeling that our IT is in the best hands. I can recommend WZ-IT without reservation and look forward to continuing our collaboration! (translated)

Sebastian Maier

Managing Director, Yonju GmbH

Yonju - business coaching and AI products.

Yonju
Get collaboration fully managed
Gabriel Sanz Señor
Production DeploymentCI/CDPaaSOperations
Counting on WZ-IT team was crucial, their expertise and solutions gave us the pace to deploy in production our services, even suggesting and performing improvements over our configuration and setup. We expect to keep counting on them for continuous maintenance of our services and implementation of new solutions.

Gabriel Sanz Señor

Managing Director, Odiseo Solutions

Odiseo Solutions - software engineering for the space industry.

Odiseo Solutions
Ship your prototype to production
Andrea Pawlowski
Architecture ConsultingSovereign Software SelectionOpen Source Strategy
I got to know Timo and Robin as dedicated and professional partners who make a lot of things possible for their clients that initially seem impossible. I felt very well advised. The services offered have thoroughly convinced me. (translated)

Andrea Pawlowski

Communications Manager, Golem.de

Golem.de - leading German IT news outlet.

Golem.de
Plan a sovereign open-source stack
Sonja Aßer
Software DevelopmentPHP ModernizationAPI Extension
With Timo and Robin, you're not only on the safe side technically - you also get the best human support! Whether it's quick help in everyday life or complex IT solutions: the guys from WZ-IT think along with you, act quickly and speak a language you understand. The collaboration is uncomplicated, reliable and always on an equal footing. That makes IT fun - and above all: it works! Big thank you to the team! (translated)

Sonja Aßer

Data Manager, ARGE

ARGE Neue Medien - master data & digital standards for plumbing and building technology.

ARGE
Modernize your legacy software
Aleksandr Shuliko
Cloud MigrationAWS ExitProxmox81% Cost Reduction
I recently worked with Timo and the WZ-IT team, and honestly, it turned out to be one of the best tech decisions I have made for my business. Right from the start, Timo took the time to walk me through every step in a simple and calm way. No matter how many questions I had, he never rushed me. The results speak for themselves. With WZ-IT, we reduced our monthly expenses from $1,300 down to $250. This was a huge win for us.

Aleksandr Shuliko

CTO, EVA Real Estate, UAE

EVA Real Estate - leading real-estate agency in Dubai.

EVA Real Estate
Cut cloud cost - up to −81%
Pascal Hakkers
Managed ProxmoxClusterMonitoringHigh Availability
WZ-IT manages our Proxmox cluster reliably and professionally. The team handles continuous monitoring and regular updates for us and responds very quickly to any issues or inquiries. They also configure new nodes, systems, and applications that we need to add to our cluster. With WZ-IT's proactive support, our cluster and the business-critical applications running on it remain stable, and high availability is consistently ensured. We value the professional collaboration and the noticeable relief it brings to our daily operations.

Pascal Hakkers

Managing Director, Aphy B.V., Netherlands

Aphy - AI platform for hotel back-office.

Aphy
Build a high-availability Proxmox cluster
John Hellmerichs
Proxmox & VirtualizationBackupVPNSecurity
WZ-IT provided very competent support in implementing our server and virtualization infrastructure. As part of the project, a Proxmox-based virtualization environment was set up along with a virtual machine for our application systems. Additionally, a structured backup concept was implemented. A particular focus was on security: the setup of a VPN tunnel and the clean implementation of encryption and access concepts were professionally executed. The structured consulting as well as the reliable and swift implementation deserve special mention. We are very satisfied with the services provided and are happy to recommend WZ-IT.

John Hellmerichs

Managing Director, AInergy GmbH

AInergy - consultancy for energy and facility management.

AInergy GmbH
Virtualize with Managed Proxmox
Matthias Zimmermann
Open Source ArchitectureImplementationTechnical Consulting
We have had very good experiences with Mr. Wevelsiep and WZ-IT. The consultation was professional, clearly understandable, and at fair prices. The team not only implemented our requirements but also thought along and proactively. Instead of just processing individual tasks, they provided us with well-founded explanations that strengthened our own understanding. WZ-IT took a lot of pressure off us with their structured approach - that was exactly what we needed and is the reason why we keep coming back. (translated)

Matthias Zimmermann

Managing Director, Annota GmbH

Annota - healthtech startup with an AI documentation assistant.

Annota
Design an open-source AI architecture
Sebastian Maier
Sovereign CollaborationOpen Source StackOperationsMaintenance
Timo and Robin from WZ-IT set up a RocketChat server for us - and I couldn't be more satisfied! From the initial consultation to the final implementation, everything was absolutely professional, efficient, and to my complete satisfaction. I particularly appreciate the clear communication, transparent pricing, and the comprehensive expertise that both bring to the table. Even after the setup, they take care of the maintenance, which frees up my time enormously and allows me to focus on other important areas of my business - with the good feeling that our IT is in the best hands. I can recommend WZ-IT without reservation and look forward to continuing our collaboration! (translated)

Sebastian Maier

Managing Director, Yonju GmbH

Yonju - business coaching and AI products.

Yonju
Get collaboration fully managed
Gabriel Sanz Señor
Production DeploymentCI/CDPaaSOperations
Counting on WZ-IT team was crucial, their expertise and solutions gave us the pace to deploy in production our services, even suggesting and performing improvements over our configuration and setup. We expect to keep counting on them for continuous maintenance of our services and implementation of new solutions.

Gabriel Sanz Señor

Managing Director, Odiseo Solutions

Odiseo Solutions - software engineering for the space industry.

Odiseo Solutions
Ship your prototype to production

Let's Talk About Your Idea

Whether a specific IT challenge or just an idea - we look forward to the exchange. In a brief conversation, we'll evaluate together if and how your project fits with WZ-IT.

E-Mail
[email protected]

Leading companies trust WZ-IT

  • Rekorder
  • Keymate
  • Führerscheinmacher
  • SolidProof
  • ARGE
  • Boese VA
  • nextGYM
  • Maho Management
  • Golem.de
  • Millenium
  • Paritel
  • Yonju
  • EVADXB
  • Mr. Clipart
  • Aphy
  • Negosh
  • ABCO Water Systems
Timo Wevelsiep & Robin Zins - CEOs of WZ-IT

Timo Wevelsiep & Robin Zins

Managing Directors of WZ-IT

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