Monitor and operate Linux servers around the clock
For business-critical production systems, we combine continuous monitoring with controlled P1 response, documented escalation paths, and a clearly defined operational scope.
Companies worldwide trust WZ-IT
24/7 operating model
24/7 P1 response for production Linux systems
These price anchors cover one standard managed Linux server in one customer environment. Production includes P1 response within 60 minutes; Critical within 30 minutes including a callback. On-call coverage begins after technical approval of access, monitoring, backups, and runbooks.
On-call response follows system criticality
24/7 response is not a blanket property of every server. It is agreed for systems whose failure outside service hours immediately affects business processes, customers, or production.
Defined P1 criteria
Before operations begin, we define which incidents qualify as P1 and which systems, dependencies, and escalation contacts are involved.
Human response
Monitoring runs continuously. Production or Critical adds qualified response by WZ-IT around the clock.
Operationally ready scope
Access, runbooks, backups, vendor paths, and recovery procedures must be prepared so response does not fail because fundamentals are missing.
What belongs in 24/7 operations
The exact scope is documented for each environment. The following components form the typical framework for production Linux systems.
24/7 monitoring
Availability, resources, services, certificates, and agreed functional signals are monitored continuously.
P1 response
Production responds within 60 minutes; Critical within 30 minutes including a callback.
Incident triage
Contain the issue, execute immediate actions, and involve providers, vendors, or internal owners when required.
Updates and maintenance
Security updates and planned changes are applied in coordinated maintenance windows.
Backup and recovery
Backup jobs are monitored; restore procedures and recovery targets are agreed and tested separately.
Runbooks and documentation
Access, escalations, dependencies, and recurring actions are documented in a traceable way.
One operating model for Your production Linux servers and additional systems
The provider is only one operating location. WZ-IT connects servers, clouds, and on-premises systems into a documented environment with consistent monitoring, controlled access, and one coordinated service level.
Location and control
Contracts, accounts, and administrative control remain with you. We take over the agreed technical operations without moving the infrastructure into a closed hosting product.
Private connectivity
NetBird, WireGuard, or existing site connections integrate further clouds, Proxmox systems, and on-premises networks through controlled paths.
Operations and response
Monitoring, updates, backups, documentation, and incident response are designed across all participating systems and operated according to the selected service level.
Calculate server operations by quantity and service level
Select the number of systems and the required response target. Systems remain with your provider, in your cloud account, or on premises.
Managed servers
Physical or virtual Linux servers in an existing customer infrastructure.
Progressive pricing per coherent customer environment: first server €149.90, servers 2–5 €119.90 each, servers 6–10 €99.90 each. From server 11 we provide a custom offer.
Prerequisites
24/7 response requires prepared systems
A short response time replaces neither redundancy nor recoverability. Before takeover, we assess whether access, backups, and responsibility boundaries support the required service level.
Configure the operational scopeFrom audit to 24/7 operations
On-call coverage begins only after scope, access, and escalations are reliably prepared.
- 01
Assess criticality
Classify systems, business impact, dependencies, and previous incidents.
- 02
Establish operability
Prepare monitoring, access, backups, runbooks, and escalation contacts.
- 03
Define the service level
Contractually define P1 criteria, response time, communication path, and exclusions.
- 04
Operate and review
Monitor continuously, document incidents, and review the scope regularly.
Enquiry
Assess 24/7 operations for your Linux systems
Tell us about the systems, business relevance, and current operating state. We will assess which service level is technically and commercially appropriate.
Frequently asked questions about 24/7 Linux operations
Response times, prerequisites, and service boundaries
Yes. Technical monitoring runs continuously. Round-the-clock human P1 response is included with Production or Critical.
Criteria are defined per environment, such as complete failure of a business-critical production service. Individual user issues or planned changes are generally not P1.
No. Response time means the start of qualified handling. Resolution depends on the cause, architecture, provider, and available recovery paths.
Suitable Linux systems in clouds, with root-server providers, in data centres, and on premises can be onboarded after an audit.
Yes. Critical production systems can use Production or Critical while less critical systems use a lower service level.
Planned changes use agreed maintenance windows. Unplanned incident work and additional services follow the contractual scope.
Not necessarily, but a short response time does not replace resilient architecture. Availability and recovery targets are assessed separately.
With a technical audit, a prioritised action list, and setup of monitoring, access, backup controls, and escalation paths.
Relevant next steps
Let's talk about your project - honest and no strings attached
- Straight with Timo and Robin - no sales team, no pitch
- An honest take, including when we are not the right fit
- Concrete next steps for infrastructure, software or AI
No risk: worst case, you leave with a clearer understanding of your project than before.
“WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.”
Operations that visibly relieve customers
Customer feedback on monitoring, updates, maintenance, support and stable production systems.
“WZ-IT moved our studio infrastructure from decentralised individual devices to a central platform: every site is securely connected via VPN, new devices are onboarded automatically and an entire site is provisioned from a template, without manual steps on location. What impressed me most is the breadth and depth of their knowledge: Timo and Robin are not a typical IT provider who sets up a server and leaves. The two of them think their way into highly complex infrastructure and software topics, work through every requirement we put in front of them, and build networking, provisioning and operations so that everything fits together in the end. WZ-IT is an excellent partner for complex software, network and architecture projects.”
Steve Kirchner
Managing Director, nextGYM GmbH
“Professional, honest and technically thoroughly sound: WZ-IT set up our Proxmox and backup infrastructure securely and future-proof. The consulting from Timo and Robin was objective and needs-driven, the implementation smooth and the final documentation exemplary. You can tell immediately that business-critical infrastructure is thought through holistically from the outset here and implemented with clear ownership.”
Pascal Block
Project Manager, Stadtwerke Brühl GmbH
Stadtwerke Brühl - municipal energy and infrastructure utility.
“WZ-IT provided very competent support in implementing our server and virtualization infrastructure. As part of the project, a Proxmox-based virtualization environment was set up along with a virtual machine for our application systems. Additionally, a structured backup concept was implemented. A particular focus was on security: the setup of a VPN tunnel and the clean implementation of encryption and access concepts were professionally executed. The structured consulting as well as the reliable and swift implementation deserve special mention. We are very satisfied with the services provided and are happy to recommend WZ-IT.”
John Hellmerichs
Managing Director, AInergy GmbH
AInergy - consultancy for energy and facility management.
“WZ-IT manages our Proxmox cluster reliably and professionally. The team handles continuous monitoring and regular updates for us and responds very quickly to any issues or inquiries. They also configure new nodes, systems, and applications that we need to add to our cluster. With WZ-IT's proactive support, our cluster and the business-critical applications running on it remain stable, and high availability is consistently ensured. We value the professional collaboration and the noticeable relief it brings to our daily operations.”
Pascal Hakkers
Aphy AG
Aphy AG - AI platform for hotel back-office.
“Communication with WZ-IT was open, friendly and professional from the very beginning. Mr. Wevelsiep and Mr. Zins responded to every one of our questions patiently, promptly and respectfully, and contributed their own suggestions and good ideas on how to modernize our server infrastructure and adapt it even better to our needs. Throughout, WZ-IT consistently kept our need for data sovereignty and GDPR compliance in mind. Even short-notice adjustments and change requests from our side were implemented quickly and patiently and integrated consistently into the overall concept. From planning to the final handover, every step was documented transparently and comprehensively - so if a provider change should ever become necessary, the documentation would let us onboard a successor into our infrastructure very quickly. We are extremely satisfied with WZ-IT and hope to continue working together for a long time.”
Christoph Mußmann
Project Officer, DGHO e.V.
DGHO - German Society for Hematology and Medical Oncology.
“I got to know Timo and Robin as dedicated and professional partners who make a lot of things possible for their clients that initially seem impossible. I felt very well advised. The services offered have thoroughly convinced me. (translated)”
Andrea Pawlowski
Communications Manager, Golem.de
Golem.de - leading German IT news outlet.
“While looking for a partner to integrate a local AI solution, we came across Timo and Robin - and could not have made a better decision. They quickly understood our requirements and solved technical challenges competently and pragmatically. We were particularly impressed by the straightforward collaboration, their high level of expertise and the speed of implementation. We are delighted to have Timo and Robin at our side as reliable business partners and look forward to our next projects together. (translated)”
Henrik Jeche
Head of IT Administration
ml&s - full-service provider for the electronics industry.
“With Timo and Robin, you're not only on the safe side technically - you also get the best human support! Whether it's quick help in everyday life or complex IT solutions: the guys from WZ-IT think along with you, act quickly and speak a language you understand. The collaboration is uncomplicated, reliable and always on an equal footing. That makes IT fun - and above all: it works! Big thank you to the team! (translated)”
Sonja Aßer
Data Manager, ARGE
ARGE Neue Medien - master data & digital standards for plumbing and building technology.
“I recently worked with Timo and the WZ-IT team, and honestly, it turned out to be one of the best tech decisions I have made for my business. Right from the start, Timo took the time to walk me through every step in a simple and calm way. No matter how many questions I had, he never rushed me. The results speak for themselves. With WZ-IT, we reduced our monthly expenses from $1,300 down to $250. This was a huge win for us.”
Aleksandr Shuliko
CTO, EVA Real Estate
EVA Real Estate - leading real-estate agency in Dubai.
“We have had very good experiences with Mr. Wevelsiep and WZ-IT. The consultation was professional, clearly understandable, and at fair prices. The team not only implemented our requirements but also thought along and proactively. Instead of just processing individual tasks, they provided us with well-founded explanations that strengthened our own understanding. WZ-IT took a lot of pressure off us with their structured approach - that was exactly what we needed and is the reason why we keep coming back. (translated)”
Matthias Zimmermann
Managing Director, Annota GmbH
Annota - healthtech startup with an AI documentation assistant.
“Timo and Robin from WZ-IT set up a RocketChat server for us - and I couldn't be more satisfied! From the initial consultation to the final implementation, everything was absolutely professional, efficient, and to my complete satisfaction. I particularly appreciate the clear communication, transparent pricing, and the comprehensive expertise that both bring to the table. Even after the setup, they take care of the maintenance, which frees up my time enormously and allows me to focus on other important areas of my business - with the good feeling that our IT is in the best hands. I can recommend WZ-IT without reservation and look forward to continuing our collaboration! (translated)”
Sebastian Maier
Managing Director, Yonju GmbH
Yonju - business coaching and AI products.
“Counting on WZ-IT team was crucial, their expertise and solutions gave us the pace to deploy in production our services, even suggesting and performing improvements over our configuration and setup. We expect to keep counting on them for continuous maintenance of our services and implementation of new solutions.”
Gabriel Sanz Señor
Managing Director, Odiseo Solutions
Odiseo Solutions - software engineering for the space industry.
“WZ-IT supported us professionally with the provisioning and setup of NetBird. Alongside the technical implementation, we also received well-founded advice on connecting our Kubernetes clusters. The recommendations were concrete and directly actionable. The collaboration was consistently reliable, fast and on equal terms. We can recommend WZ-IT without reservation.”
Kai Clauß
Head of Development, SweetConnect GmbH
SweetConnect - cross-manufacturer Industry 4.0 platform for confectionery production.
Let's Talk About Your Idea
Whether a specific IT challenge or just an idea - we look forward to the exchange. In a brief conversation, we'll evaluate together if and how your project fits with WZ-IT.
Arrange a callback
Companies worldwide trust WZ-IT