AI agents: assistants that do not just answer, but act
An assistant that finds knowledge is half the job. An agent creates the ticket, starts the workflow and writes the result back into the system - with clear limits, logging and approvals where it matters.
Actions instead of answers
Tickets, scheduling, data queries, workflow triggers - the agent uses your existing APIs and systems (Zammad, n8n, ERP, CRM).
Guardrails built in
Allowed actions are explicitly defined, critical steps require human approval, and every action is logged - traceable by ID.
On your stack
Built on the open stack (LiteLLM, Langfuse, your APIs), operated by us, in an EU cloud or on your hardware. The agent belongs to you.
Where agents take work off your desk today
The common pattern: requests arrive unstructured, a human sorts them, and the actual task is the same repeated action in another system.
Support intake
Trigger: An email describes a problem in the sender's own words.
Agent: The agent classifies it, creates the ticket in Zammad with the right category and priority, attaches known solution articles and acknowledges receipt.
Quote preparation
Trigger: An enquiry names requirements across several services.
Agent: The agent pulls the matching building blocks from your catalogue, drafts a quote and submits it for approval - nothing is ever sent without a human.
Onboarding and provisioning
Trigger: A new employee or customer needs access.
Agent: The agent triggers provisioning through existing automation (n8n, Ansible, API), checks the status and reports deviations instead of glossing over them.
Data upkeep between systems
Trigger: Information sits in one system and is missing in another.
Agent: The agent reconciles, fills missing fields by defined rules and flags conflicts for clarification instead of overwriting blindly.
Scheduling and callbacks
Trigger: Someone wants a conversation but only gives rough time windows.
Agent: The agent checks calendars, proposes slots and books after confirmation - including the context of what it is about.
Recurring reports
Trigger: The same question against the same data every week.
Agent: The agent pulls the numbers via API, sanity-checks them and files the report - flagging values that fall outside the expected range.
How an agent actually operates
Not a model roaming freely through your systems - a controlled chain with defined tools.
Understand the request
The agent reads the request and maps it to a known task. If nothing fits, it asks or hands over to a human - it does not improvise.
Gather context
Via RAG or direct queries it pulls what it needs to decide: customer data, history, rules. Permissions apply as with the internal assistant.
Choose a tool
From a fixed list of allowed actions it picks the right one and fills the parameters. What is not on the list does not exist for the agent.
Request approval
For critical steps - money, external effect, deletions - the agent stops and puts the proposal to a human. You define the threshold.
Execute and log
The action runs through your API. Request, context, chosen tool, parameters and result land in the log with a trace ID.
Report back
The agent reports the result - including failures. Silent errors are the most expensive failure mode, so they surface.
What can go wrong - and what we build against it
The concern about agents is legitimate. It can be answered with architecture, not with optimism.
| Risk | Countermeasure |
|---|---|
| The agent performs an action nobody wanted | It only knows explicitly defined tools. What is not implemented cannot be called - there is no generic system access. |
| Wrong parameters, right action | Parameters are validated against a schema before the API sees them. Invalid values trigger a question, not an attempt. |
| Excessive permissions | The agent gets its own technical account with minimal rights - not the user's rights and no admin rights. |
| Nobody notices what happened | Every action is logged with trace ID, timestamp, trigger and result. The log lives in your system and is part of the handover. |
| An error repeats endlessly | Retries are capped, loops break, and the case lands with a human instead of in an infinite loop. |
| Prompt injection via incoming content | Content from emails or documents is treated as data, not as instructions. Tool selection and approval logic never depend on the sender's text. |
What an agent connects to
Anything with an API. These systems we integrate in projects or operate ourselves:
Zammad, Chatwoot, mail inboxes
n8n, Node-RED, webhooks, custom scripts
ERP and CRM via REST, ERPNext, Odoo
PostgreSQL, APIs, file storage, Nextcloud
CalDAV, Cal.eu, Mattermost, SMTP
Proxmox, Ansible, monitoring APIs
Chatbot, workflow, agent - three different things
Marketing conflates the three. The difference is not the technology but who determines the path - and what happens when something goes wrong.
| What it does | Who determines the path | What a mistake costs | |
|---|---|---|---|
| Chatbot | Answers from existing content. Changes nothing. | Nobody - there is no path, only an answer. | A wrong answer. Annoying, but reversible. |
| Workflow | Runs a chain of steps: open a ticket, send mail, write a record. | You, in advance. The sequence is hard-wired; at most the model fills in fields. | The sequence breaks or runs through with wrong values. Reproducible and therefore fixable. |
| Agent | Decides for itself, within set boundaries, which tools to use and in which order. | The model, at runtime. You set the boundaries, not the route. | A wrong action in the target system - and it was not predicted. That is why approval belongs here. |
Most projects that come in asking for an agent are workflows. That is not bad news: a workflow is cheaper, finished sooner and easier to audit. We tell you that in the first conversation rather than selling the more expensive build.
Whose account does the agent act under?
This is the question missing from tender documents and the first one that hurts in production. An agent that acts needs an identity in the target system - and that determines what a single user can trigger through it.
One service account for everything
The easy route: the agent gets a technical account holding every permission it might ever need. The problem is the union - through the agent, any user can indirectly trigger anything the service account is entitled to, including things they would not be entitled to themselves.
Only defensible if the agent does nothing that everyone may trigger anyway.
Pass through the requester's identity
The agent acts on behalf of the user who started it and inherits their rights in the target system. Someone who may not open a ticket in that queue cannot do it through the agent either. This costs more, because the target system has to support delegated identities - and it is the normal case we build.
The default. Rights stay where they are maintained.
A separate account per task
For actions nobody should trigger personally - nightly runs, system maintenance - the agent gets its own narrowly scoped account per task instead of one all-powerful account.
For unattended runs. One account per task, not one for all.
Either way, both are logged: who triggered the action and under which identity it was carried out. Without those two facts, there is no way afterwards to establish who is answerable for what.
What the EU AI Act means for an agent
As orientation, not legal advice - and reflecting the position after the Digital Omnibus, in force since 27 July 2026.
Transparency already applies
Since 2 August 2026 the transparency duties apply: anyone interacting with an AI system has to be able to tell. For an agent that means not only a note in the chat but also that an action it triggers stays recognisable as such - an email that looks as though a person wrote it is the mistake.
High risk is deferred, not lifted
The Digital Omnibus moved the high-risk duties under Annex III to 2 December 2027 and those under Annex I to 2 August 2028. Anyone planning an agent in HR, lending or similarly classified areas gains time - not a reprieve.
Human oversight is a build decision
Oversight cannot be retrofitted. It comes from critical steps requiring approval and from a named person who grants it. That belongs in the architecture, not in a policy document.
Logging happens in operations
What was not recorded cannot be evidenced later. We log every action with trigger, identity, tool and outcome - on your infrastructure, not with a provider who mines it for their own purposes.
Most business agents fall not under high risk but under transparency and documentation. Which class applies to your case is for your legal advisers - we supply the technical description their assessment rests on.
How the agent reaches your systems
An agent without tools is a chatbot. The question is how the tools are connected - and whether you keep that connection when you change the model.
Model Context Protocol
MCP is an open standard through which a model addresses tools and data sources uniformly. The benefit to you is not the technology but the decoupling: an MCP server built once for your ticket system keeps working when you swap the model underneath - as long as the new environment speaks MCP, which the common assistants and editors now do.
Your existing APIs
Where an interface already exists - Zammad, n8n, ERP, CRM - we use it. We do not build a parallel world and do not require you to rebuild your systems so an agent can talk to them.
A tool catalogue, not full access
The agent gets a named list of permitted tools with defined parameters - not a database login and the hope that it behaves. What is not in the catalogue does not exist for it.
Traceable through Langfuse
Every run is recorded as a trace: which tools in which order, with which parameters, with which result. That is the basis for reconstructing an incident rather than guessing at it.
When you do not need an agent
We would rather build a smaller system that holds than a large one nobody switches on.
The process is always identical
Then a classic workflow (n8n, script) is cheaper, faster and easier to debug. An agent pays off once the intake is unstructured.
There is no API
Where only a UI exists, any automation stays fragile. The honest order is: interface first, then agent.
The task is rare
Ten cases a year do not justify automation with maintenance overhead - the human wins there.
The data situation is unclear
If nobody can say which system holds the truth, an agent only automates the confusion. Clean up first, then automate.
Honestly upfront: not every process needs an agent. If a form or a fixed workflow is enough, we will say so - an agent pays off where requests arrive unstructured and a human currently sorts them.
What an agent project costs
Analysis
individualone-off- ✓Process and system assessment
- ✓Feasibility per use case
- ✓Tool and permission concept
- ✓Written effort estimate
First agent
individualone-off- ✓One use case in production
- ✓Tools, validation, approval logic
- ✓Logging and monitoring
- ✓Handover with documentation
Operations
individualrecurring- ✓Hosting and model updates
- ✓Monitoring of actions
- ✓Adjustments when systems change
- ✓Reporting and refinement
Further use cases on the same stack cost considerably less than the first - tools, permissions and logging are already in place.
The stack belongs to you - not us
- Open stack: Open WebUI, vLLM, LiteLLM, Qdrant, Langfuse
- Handover package included: IaC, runbooks, documentation, training
- Operations optional and cancellable - self-takeover is a documented path
Runs where you want
Frequently asked questions about AI agents
Answers to the most important questions
A chatbot answers questions. An agent executes actions: it creates the ticket, books the appointment, queries the database or triggers the n8n workflow - and reports the result back. Defined tools draw the line, not the model.
Through architecture instead of hope: the agent can only execute explicitly approved actions with validated parameters, critical steps require human confirmation, and every action is logged with a trace ID. What is not defined cannot be done.
Anything with an API: ticket systems like Zammad, workflows via n8n, ERP and CRM systems, databases, email and calendars. Integration runs through defined tools with clear permissions per agent.
Incoming content is treated as data, not as instructions. The agent selects tools based on the defined task, not on text inside a document - and critical actions require approval anyway. On top of that, such an attempt is visible in the log.
Yes. The stack runs on European infrastructure or your hardware, with a European model (Mistral) or local models. Action logs stay in your system and are part of the handover.
We quote after the intro call, because effort and scope depend heavily on the use case. You receive a written effort estimate before you commit. Further use cases on the same stack cost considerably less, because tools, permission concept and logging already exist.
Yes, that is the recommended path. Internal assistant and agent share the same stack (LiteLLM, Langfuse, knowledge base) - tools and approvals are added as a layer, without a rebuild.
After the analysis, typically three to six weeks to the first production use case - depending on how accessible the target systems are. The bottleneck is almost never the model, it is the interface.
Which process at your company?
- Straight with Timo and Robin - no sales team, no pitch
- An honest take, including when we are not the right fit
- Concrete next steps for infrastructure, software or AI
No risk: worst case, you leave with a clearer understanding of your project than before.
“WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.”
In-depth guides on this topic
One AI reference - and the foundation beneath it
ml&s speaks about integrating a local AI solution. The other voices cover architecture, data sovereignty and operations - exactly the maturity an AI project needs to reach production.
“While looking for a partner to integrate a local AI solution, we came across Timo and Robin - and could not have made a better decision. They quickly understood our requirements and solved technical challenges competently and pragmatically. We were particularly impressed by the straightforward collaboration, their high level of expertise and the speed of implementation. We are delighted to have Timo and Robin at our side as reliable business partners and look forward to our next projects together. (translated)”
Henrik Jeche
Head of IT Administration
ml&s - full-service provider for the electronics industry.
“Communication with WZ-IT was open, friendly and professional from the very beginning. Mr. Wevelsiep and Mr. Zins responded to every one of our questions patiently, promptly and respectfully, and contributed their own suggestions and good ideas on how to modernize our server infrastructure and adapt it even better to our needs. Throughout, WZ-IT consistently kept our need for data sovereignty and GDPR compliance in mind. Even short-notice adjustments and change requests from our side were implemented quickly and patiently and integrated consistently into the overall concept. From planning to the final handover, every step was documented transparently and comprehensively - so if a provider change should ever become necessary, the documentation would let us onboard a successor into our infrastructure very quickly. We are extremely satisfied with WZ-IT and hope to continue working together for a long time.”
Christoph Mußmann
Project Officer, DGHO e.V.
DGHO - German Society for Hematology and Medical Oncology.
“We have had very good experiences with Mr. Wevelsiep and WZ-IT. The consultation was professional, clearly understandable, and at fair prices. The team not only implemented our requirements but also thought along and proactively. Instead of just processing individual tasks, they provided us with well-founded explanations that strengthened our own understanding. WZ-IT took a lot of pressure off us with their structured approach - that was exactly what we needed and is the reason why we keep coming back. (translated)”
Matthias Zimmermann
Managing Director, Annota GmbH
Annota - healthtech startup with an AI documentation assistant.
“I got to know Timo and Robin as dedicated and professional partners who make a lot of things possible for their clients that initially seem impossible. I felt very well advised. The services offered have thoroughly convinced me. (translated)”
Andrea Pawlowski
Communications Manager, Golem.de
Golem.de - leading German IT news outlet.
“Professional, honest and technically thoroughly sound: WZ-IT set up our Proxmox and backup infrastructure securely and future-proof. The consulting from Timo and Robin was objective and needs-driven, the implementation smooth and the final documentation exemplary. You can tell immediately that business-critical infrastructure is thought through holistically from the outset here and implemented with clear ownership.”
Pascal Block
Project Manager, Stadtwerke Brühl GmbH
Stadtwerke Brühl - municipal energy and infrastructure utility.
“With Timo and Robin, you're not only on the safe side technically - you also get the best human support! Whether it's quick help in everyday life or complex IT solutions: the guys from WZ-IT think along with you, act quickly and speak a language you understand. The collaboration is uncomplicated, reliable and always on an equal footing. That makes IT fun - and above all: it works! Big thank you to the team! (translated)”
Sonja Aßer
Data Manager, ARGE
ARGE Neue Medien - master data & digital standards for plumbing and building technology.
“I recently worked with Timo and the WZ-IT team, and honestly, it turned out to be one of the best tech decisions I have made for my business. Right from the start, Timo took the time to walk me through every step in a simple and calm way. No matter how many questions I had, he never rushed me. The results speak for themselves. With WZ-IT, we reduced our monthly expenses from $1,300 down to $250. This was a huge win for us.”
Aleksandr Shuliko
CTO, EVA Real Estate
EVA Real Estate - leading real-estate agency in Dubai.
“WZ-IT manages our Proxmox cluster reliably and professionally. The team handles continuous monitoring and regular updates for us and responds very quickly to any issues or inquiries. They also configure new nodes, systems, and applications that we need to add to our cluster. With WZ-IT's proactive support, our cluster and the business-critical applications running on it remain stable, and high availability is consistently ensured. We value the professional collaboration and the noticeable relief it brings to our daily operations.”
Pascal Hakkers
Aphy AG
Aphy AG - AI platform for hotel back-office.
“WZ-IT provided very competent support in implementing our server and virtualization infrastructure. As part of the project, a Proxmox-based virtualization environment was set up along with a virtual machine for our application systems. Additionally, a structured backup concept was implemented. A particular focus was on security: the setup of a VPN tunnel and the clean implementation of encryption and access concepts were professionally executed. The structured consulting as well as the reliable and swift implementation deserve special mention. We are very satisfied with the services provided and are happy to recommend WZ-IT.”
John Hellmerichs
Managing Director, AInergy GmbH
AInergy - consultancy for energy and facility management.
“Timo and Robin from WZ-IT set up a RocketChat server for us - and I couldn't be more satisfied! From the initial consultation to the final implementation, everything was absolutely professional, efficient, and to my complete satisfaction. I particularly appreciate the clear communication, transparent pricing, and the comprehensive expertise that both bring to the table. Even after the setup, they take care of the maintenance, which frees up my time enormously and allows me to focus on other important areas of my business - with the good feeling that our IT is in the best hands. I can recommend WZ-IT without reservation and look forward to continuing our collaboration! (translated)”
Sebastian Maier
Managing Director, Yonju GmbH
Yonju - business coaching and AI products.
“Counting on WZ-IT team was crucial, their expertise and solutions gave us the pace to deploy in production our services, even suggesting and performing improvements over our configuration and setup. We expect to keep counting on them for continuous maintenance of our services and implementation of new solutions.”
Gabriel Sanz Señor
Managing Director, Odiseo Solutions
Odiseo Solutions - software engineering for the space industry.
“While looking for a partner to integrate a local AI solution, we came across Timo and Robin - and could not have made a better decision. They quickly understood our requirements and solved technical challenges competently and pragmatically. We were particularly impressed by the straightforward collaboration, their high level of expertise and the speed of implementation. We are delighted to have Timo and Robin at our side as reliable business partners and look forward to our next projects together. (translated)”
Henrik Jeche
Head of IT Administration
ml&s - full-service provider for the electronics industry.
“Communication with WZ-IT was open, friendly and professional from the very beginning. Mr. Wevelsiep and Mr. Zins responded to every one of our questions patiently, promptly and respectfully, and contributed their own suggestions and good ideas on how to modernize our server infrastructure and adapt it even better to our needs. Throughout, WZ-IT consistently kept our need for data sovereignty and GDPR compliance in mind. Even short-notice adjustments and change requests from our side were implemented quickly and patiently and integrated consistently into the overall concept. From planning to the final handover, every step was documented transparently and comprehensively - so if a provider change should ever become necessary, the documentation would let us onboard a successor into our infrastructure very quickly. We are extremely satisfied with WZ-IT and hope to continue working together for a long time.”
Christoph Mußmann
Project Officer, DGHO e.V.
DGHO - German Society for Hematology and Medical Oncology.
“We have had very good experiences with Mr. Wevelsiep and WZ-IT. The consultation was professional, clearly understandable, and at fair prices. The team not only implemented our requirements but also thought along and proactively. Instead of just processing individual tasks, they provided us with well-founded explanations that strengthened our own understanding. WZ-IT took a lot of pressure off us with their structured approach - that was exactly what we needed and is the reason why we keep coming back. (translated)”
Matthias Zimmermann
Managing Director, Annota GmbH
Annota - healthtech startup with an AI documentation assistant.
“I got to know Timo and Robin as dedicated and professional partners who make a lot of things possible for their clients that initially seem impossible. I felt very well advised. The services offered have thoroughly convinced me. (translated)”
Andrea Pawlowski
Communications Manager, Golem.de
Golem.de - leading German IT news outlet.
“Professional, honest and technically thoroughly sound: WZ-IT set up our Proxmox and backup infrastructure securely and future-proof. The consulting from Timo and Robin was objective and needs-driven, the implementation smooth and the final documentation exemplary. You can tell immediately that business-critical infrastructure is thought through holistically from the outset here and implemented with clear ownership.”
Pascal Block
Project Manager, Stadtwerke Brühl GmbH
Stadtwerke Brühl - municipal energy and infrastructure utility.
“With Timo and Robin, you're not only on the safe side technically - you also get the best human support! Whether it's quick help in everyday life or complex IT solutions: the guys from WZ-IT think along with you, act quickly and speak a language you understand. The collaboration is uncomplicated, reliable and always on an equal footing. That makes IT fun - and above all: it works! Big thank you to the team! (translated)”
Sonja Aßer
Data Manager, ARGE
ARGE Neue Medien - master data & digital standards for plumbing and building technology.
“I recently worked with Timo and the WZ-IT team, and honestly, it turned out to be one of the best tech decisions I have made for my business. Right from the start, Timo took the time to walk me through every step in a simple and calm way. No matter how many questions I had, he never rushed me. The results speak for themselves. With WZ-IT, we reduced our monthly expenses from $1,300 down to $250. This was a huge win for us.”
Aleksandr Shuliko
CTO, EVA Real Estate
EVA Real Estate - leading real-estate agency in Dubai.
“WZ-IT manages our Proxmox cluster reliably and professionally. The team handles continuous monitoring and regular updates for us and responds very quickly to any issues or inquiries. They also configure new nodes, systems, and applications that we need to add to our cluster. With WZ-IT's proactive support, our cluster and the business-critical applications running on it remain stable, and high availability is consistently ensured. We value the professional collaboration and the noticeable relief it brings to our daily operations.”
Pascal Hakkers
Aphy AG
Aphy AG - AI platform for hotel back-office.
“WZ-IT provided very competent support in implementing our server and virtualization infrastructure. As part of the project, a Proxmox-based virtualization environment was set up along with a virtual machine for our application systems. Additionally, a structured backup concept was implemented. A particular focus was on security: the setup of a VPN tunnel and the clean implementation of encryption and access concepts were professionally executed. The structured consulting as well as the reliable and swift implementation deserve special mention. We are very satisfied with the services provided and are happy to recommend WZ-IT.”
John Hellmerichs
Managing Director, AInergy GmbH
AInergy - consultancy for energy and facility management.
“Timo and Robin from WZ-IT set up a RocketChat server for us - and I couldn't be more satisfied! From the initial consultation to the final implementation, everything was absolutely professional, efficient, and to my complete satisfaction. I particularly appreciate the clear communication, transparent pricing, and the comprehensive expertise that both bring to the table. Even after the setup, they take care of the maintenance, which frees up my time enormously and allows me to focus on other important areas of my business - with the good feeling that our IT is in the best hands. I can recommend WZ-IT without reservation and look forward to continuing our collaboration! (translated)”
Sebastian Maier
Managing Director, Yonju GmbH
Yonju - business coaching and AI products.
“Counting on WZ-IT team was crucial, their expertise and solutions gave us the pace to deploy in production our services, even suggesting and performing improvements over our configuration and setup. We expect to keep counting on them for continuous maintenance of our services and implementation of new solutions.”
Gabriel Sanz Señor
Managing Director, Odiseo Solutions
Odiseo Solutions - software engineering for the space industry.
“While looking for a partner to integrate a local AI solution, we came across Timo and Robin - and could not have made a better decision. They quickly understood our requirements and solved technical challenges competently and pragmatically. We were particularly impressed by the straightforward collaboration, their high level of expertise and the speed of implementation. We are delighted to have Timo and Robin at our side as reliable business partners and look forward to our next projects together. (translated)”
Henrik Jeche
Head of IT Administration
ml&s - full-service provider for the electronics industry.
“Communication with WZ-IT was open, friendly and professional from the very beginning. Mr. Wevelsiep and Mr. Zins responded to every one of our questions patiently, promptly and respectfully, and contributed their own suggestions and good ideas on how to modernize our server infrastructure and adapt it even better to our needs. Throughout, WZ-IT consistently kept our need for data sovereignty and GDPR compliance in mind. Even short-notice adjustments and change requests from our side were implemented quickly and patiently and integrated consistently into the overall concept. From planning to the final handover, every step was documented transparently and comprehensively - so if a provider change should ever become necessary, the documentation would let us onboard a successor into our infrastructure very quickly. We are extremely satisfied with WZ-IT and hope to continue working together for a long time.”
Christoph Mußmann
Project Officer, DGHO e.V.
DGHO - German Society for Hematology and Medical Oncology.
“We have had very good experiences with Mr. Wevelsiep and WZ-IT. The consultation was professional, clearly understandable, and at fair prices. The team not only implemented our requirements but also thought along and proactively. Instead of just processing individual tasks, they provided us with well-founded explanations that strengthened our own understanding. WZ-IT took a lot of pressure off us with their structured approach - that was exactly what we needed and is the reason why we keep coming back. (translated)”
Matthias Zimmermann
Managing Director, Annota GmbH
Annota - healthtech startup with an AI documentation assistant.
“I got to know Timo and Robin as dedicated and professional partners who make a lot of things possible for their clients that initially seem impossible. I felt very well advised. The services offered have thoroughly convinced me. (translated)”
Andrea Pawlowski
Communications Manager, Golem.de
Golem.de - leading German IT news outlet.
“Professional, honest and technically thoroughly sound: WZ-IT set up our Proxmox and backup infrastructure securely and future-proof. The consulting from Timo and Robin was objective and needs-driven, the implementation smooth and the final documentation exemplary. You can tell immediately that business-critical infrastructure is thought through holistically from the outset here and implemented with clear ownership.”
Pascal Block
Project Manager, Stadtwerke Brühl GmbH
Stadtwerke Brühl - municipal energy and infrastructure utility.
“With Timo and Robin, you're not only on the safe side technically - you also get the best human support! Whether it's quick help in everyday life or complex IT solutions: the guys from WZ-IT think along with you, act quickly and speak a language you understand. The collaboration is uncomplicated, reliable and always on an equal footing. That makes IT fun - and above all: it works! Big thank you to the team! (translated)”
Sonja Aßer
Data Manager, ARGE
ARGE Neue Medien - master data & digital standards for plumbing and building technology.
“I recently worked with Timo and the WZ-IT team, and honestly, it turned out to be one of the best tech decisions I have made for my business. Right from the start, Timo took the time to walk me through every step in a simple and calm way. No matter how many questions I had, he never rushed me. The results speak for themselves. With WZ-IT, we reduced our monthly expenses from $1,300 down to $250. This was a huge win for us.”
Aleksandr Shuliko
CTO, EVA Real Estate
EVA Real Estate - leading real-estate agency in Dubai.
“WZ-IT manages our Proxmox cluster reliably and professionally. The team handles continuous monitoring and regular updates for us and responds very quickly to any issues or inquiries. They also configure new nodes, systems, and applications that we need to add to our cluster. With WZ-IT's proactive support, our cluster and the business-critical applications running on it remain stable, and high availability is consistently ensured. We value the professional collaboration and the noticeable relief it brings to our daily operations.”
Pascal Hakkers
Aphy AG
Aphy AG - AI platform for hotel back-office.
“WZ-IT provided very competent support in implementing our server and virtualization infrastructure. As part of the project, a Proxmox-based virtualization environment was set up along with a virtual machine for our application systems. Additionally, a structured backup concept was implemented. A particular focus was on security: the setup of a VPN tunnel and the clean implementation of encryption and access concepts were professionally executed. The structured consulting as well as the reliable and swift implementation deserve special mention. We are very satisfied with the services provided and are happy to recommend WZ-IT.”
John Hellmerichs
Managing Director, AInergy GmbH
AInergy - consultancy for energy and facility management.
“Timo and Robin from WZ-IT set up a RocketChat server for us - and I couldn't be more satisfied! From the initial consultation to the final implementation, everything was absolutely professional, efficient, and to my complete satisfaction. I particularly appreciate the clear communication, transparent pricing, and the comprehensive expertise that both bring to the table. Even after the setup, they take care of the maintenance, which frees up my time enormously and allows me to focus on other important areas of my business - with the good feeling that our IT is in the best hands. I can recommend WZ-IT without reservation and look forward to continuing our collaboration! (translated)”
Sebastian Maier
Managing Director, Yonju GmbH
Yonju - business coaching and AI products.
“Counting on WZ-IT team was crucial, their expertise and solutions gave us the pace to deploy in production our services, even suggesting and performing improvements over our configuration and setup. We expect to keep counting on them for continuous maintenance of our services and implementation of new solutions.”
Gabriel Sanz Señor
Managing Director, Odiseo Solutions
Odiseo Solutions - software engineering for the space industry.
Let's Talk About Your Idea
Whether a specific IT challenge or just an idea - we look forward to the exchange. In a brief conversation, we'll evaluate together if and how your project fits with WZ-IT.
Leading companies trust WZ-IT
Timo Wevelsiep & Robin Zins
Managing Directors of WZ-IT