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GLPI Hosting in Germany

WZ-IT installs and operates GLPI as a central ITSM platform and connects tickets, assets, users, inventory and existing operating processes.

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Cloud Wolke HerausforderungServer NachhaltigkeitIT Beratung Service Consulting SoforthilfeTimo Wevelsiep Robin ZinsExperten für Innovation Migration AWSHetzner Hosting zuverlässig

Companies worldwide trust WZ-IT

  • Stadtwerke Brühl
  • DGHO e.V.
  • ABCO Water Systems
  • Golem.de
  • EVADXB
  • nextGYM
  • AInergy
  • ml&s
  • Odiseo Solutions
  • Annota
  • ARGE
  • SweetConnect GmbH
  • Aphy AG
  • CORGOS
  • Rekorder
  • SolidProof
  • Yonju
  • Keymate
  • Paritel
  • Mr. Clipart
  • Millenium
  • Negosh
  • Führerscheinmacher
  • Boese VA
Read client reviews

About the technology

Bring IT service processes and the technical platform together

GLPI can model tickets, devices, contracts, locations and responsibilities. Its value depends on an understandable data model and clearly defined support processes.

We assess the organisation, asset sources, ticket paths, roles and integrations and plan introduction, data migration and operations as a scoped project.

GitHubWebsite

GLPI for IT service management

  • Manage assets

    Model devices, software, locations, contracts and responsibilities in a shared inventory.

  • Process tickets

    Handle requests, incidents, assignments, priorities and escalations in a structured process.

  • Automate processes

    Configure rules, notifications, templates and workflows for the support model.

  • Integrate users

    Connect directories, SSO, roles and groups to the existing identity landscape.

  • Analyse reports

    Evaluate ticket volumes, processing status and asset data for operations and planning.

  • Connect inventory

    Integrate supported agents, discovery methods and APIs into the platform.

  • Migration and takeover

    Assess existing data and configuration, migrate them in a test run and move to managed operations through a controlled cutover.

  • Identity and secure access

    Secure SSO, roles, administrative paths and external access for the application and existing infrastructure.

  • Backup and recovery

    Back up all stateful components consistently and document the recovery path for the agreed scope.

Operations beyond installation

Operate GLPI as a central ITSM and asset platform

Tickets, assets, contracts, inventory, mail and plugins require a coherent data and process model.

  • ITSM platform

    Operate GLPI, jobs and approved plugins.

  • Assets and processes

    Protect inventory, tickets, contracts and relations.

  • Inventory and mail

    Connect agents, directories, mail and APIs.

  • Updates and operations

    Review plugins, jobs, backups and recovery.

Area

Responsibility for platform and ITSM processes

WZ-IT operates GLPI; categories, priorities, service targets and data quality remain customer-owned.

AreaResponsibilityScope and boundaries
GLPI platformWZ-ITDeployment, database, jobs, monitoring and updates.
Backup and recoveryWZ-ITProtect database, files, configuration and plugins.
Mail, LDAP and inventorySharedWe integrate approved systems and service accounts.
Data migrationSharedMapping and imports are validated together.
ITSM processCustomerThe customer defines priority, ownership and workflow.
Automation and pluginsOptional WZ-IT serviceAdditional workflows are assessed separately.

Hosting & operations

How much does GLPI hosting cost?

We combine the right compute size with ongoing operations, backups, monitoring and a service level appropriate for the criticality of GLPI. High availability and recovery targets are designed separately where needed.

Hosting & operations from€99.90/ month · cancel monthly

Hosting for GLPI in Germany: GDPR-compliant operations

  • One managed standard application included
  • .de domain included or your own domain or subdomain via CNAME
  • German data centres with ISO 27001 and BSI C5, no US clouds
  • 99.9 % standard availability per month
  • Regular updates, CVE monitoring and prioritised patches for critical vulnerabilities
  • Central logs with immutable retention
  • Daily backup with 7-day retention
  • 5 TB outbound traffic per workload and month
  • 24/7 proactive monitoring
  • Five service levels, 24/7 P1 response with Production or Critical
  • Personal technical contact

Instance sizes and monthly prices

XS · 2 vCPU, 2 GB RAM, 40 GB NVMe SSD
€99.90 in total
S · 2 vCPU, 4 GB RAM, 80 GB NVMe SSD
€129.90 in total
M · 4 vCPU, 8 GB RAM, 80 GB NVMe SSD
€159.80 in total
L · 8 vCPU, 16 GB RAM, 80 GB NVMe SSD
€219.80 in total
XL · 16 vCPU, 32 GB RAM, 80 GB NVMe SSD
€329.80 in total
Additional storage per 50 GB
+€4.99
Configure now

All prices are net and exclude statutory VAT. The offers are addressed to businesses. All on-premises options

Other options

Try it free for 7 days

Request a test instance

We set up a test instance for you, usually on the next business day. No payment details required. After seven days it is deleted unless you continue.

Request a test instance →Bring Your Own Infrastructure

Installation on Your Infrastructure

Installation on your own infrastructure · On-premise or in your cloud · Control over data location and access · Custom configuration · Complete documentation · Initial setup & configuration · Optional support and maintenance contract

Price on request, plus optional support & maintenanceRequest a proposal →On-premises option

Run GLPI on hardware at your organisation

As an alternative to managed hosting in the data centre, WZ-IT provides the hardware, configures GLPI, and handles hardening, monitoring, updates, backup and technical support. Access can be limited to the internal network or enabled through VPN and existing identities.

from €349 excl. VAT / month · plus one-time provisioning and initial setupView WZ-IT App Node →

Sizing and deployment

Size GLPI by assets, tickets and integrations

Inventory volume, ticket traffic, mail collection, agents and reports determine capacity.

Starting-point guidance
Usage scenarioTechnical starting pointKey factors
Small internal IT teamProcess assessmentModules, data and integrations are defined.
Large inventoryData and job sizingAgents and imports are considered.
High ticket volumeWorkflow load testMail, rules and search are tested.
Critical ITSMRecovery designAvailability and dependencies are planned.
  • Modules, assets, migration, plugins and integrations are reviewed before a proposal.

Sizing and deployment

GLPI deployment models

The platform is placed according to inventory sources and identity.

  • Dedicated WZ-IT environment

    European operation after process assessment.

  • Your cloud

    Operation in your account.

  • On-premises

    Close to internal assets and directories.

  • Hybrid

    Central platform with controlled agent routes.

Target architecture

Connect service desk, inventory and business systems

User access and automated sources receive separate permissions.

Users, support and agents

Portal, technician UI, mail and inventory.

Secure access

TLS, SSO, roles and separate service accounts.

Roles and entities

Tenants, teams, locations and admin boundaries.

GLPI

Tickets, assets, contracts, knowledge and reports.

Database

ITSM processes, inventory and history.

Inventory and directories

Agents, LDAP, mail and other sources.

Files and backups

Attachments, plugins and protected copies.

Vendor subscriptions and commercial plugins are reviewed and quoted separately.

Role in the overall system

Related services for GLPI

This page covers installation and the agreed platform operations for GLPI. Custom code, the access layer and special confidentiality requirements remain clearly separated responsibilities that can be added when needed.

Maintain the application

Support custom code and integrations

Keep custom extensions, interfaces and dependencies controlled, updated and supportable.

View service Secure access

Connect users, sites and systems

Add identity-based access and private network paths as a separate operational layer.

View service Operate confidentially

Assess Section 203 requirements separately

For professional secrecy holders, define contractual, access and infrastructure requirements in a dedicated operating model.

View service

Three relevant adjacent paths instead of a long list of further products.

View the overall system

Frequently asked questions about GLPI hosting

Answers about inventory, ITSM, migration and plugins.

Knowledge

More about GLPI

Matching solutions for your project

Reviews & projects

Client feedback and projects worldwide

WZ-IT moved our studio infrastructure from decentralised individual devices to a central platform: every site is securely connected via VPN, new devices are onboarded automatically and an entire site is provisioned from a template, without manual steps on location. What impressed me most is the breadth and depth of their knowledge: Timo and Robin are not a typical IT provider who sets up a server and leaves. The two of them think their way into highly complex infrastructure and software topics, work through every requirement we put in front of them, and build networking, provisioning and operations so that everything fits together in the end. WZ-IT is an excellent partner for complex software, network and architecture projects.
Steve KirchnerManaging Director, nextGYM GmbH
View project

International

Built in Germany's Ruhr Valley. Running worldwide.

WZ-IT designs, develops and operates infrastructure and software for clients in Germany and internationally. We deliver projects remotely and continue supporting them in ongoing operations after go-live.

Selected projects

Read client reviews

  • Secure your Proxmox & backup setup
  • Modernize your infrastructure - sovereign
  • Plan a sovereign open-source stack
  • Integrate a local AI solution
  • Modernize your legacy software
  • Cut cloud cost - up to −81%
  • Build a high-availability Proxmox cluster
  • Virtualize with Managed Proxmox
  • Design an open-source AI architecture
  • Get collaboration fully managed
  • Ship your prototype to production
  • Connect sites and clusters securely

Hosting & operations

Enquire about hosting and operations for GLPI

Briefly describe the current state and objective for GLPI. We assess infrastructure, integration, and ongoing operations.

  • Straight with Timo and Robin - no sales team, no pitch
  • An honest take, including when we are not the right fit
  • Concrete next steps for infrastructure, software or AI

No risk: worst case, you leave with a clearer understanding of your project than before.

WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.
Jakob ÖschlbergerInno7 GmbH
Email[email protected]Phone+49 2922 875068
Timo and Robin, founders of WZ-IT

Which GLPI service do you need?

Choose the appropriate starting point or simply describe the situation.

We usually respond within one business day. Please do not submit credentials.

WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.
Jakob ÖschlbergerInno7 GmbH