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Element Hosting in Germany

WZ-IT runs Element as a dedicated instance in German data centres, with updates, daily backups, 24/7 monitoring and a personal contact. On request, we also install Element in your cloud or on premises.

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Cloud Wolke HerausforderungServer NachhaltigkeitIT Beratung Service Consulting SoforthilfeTimo Wevelsiep Robin ZinsExperten für Innovation Migration AWSHetzner Hosting zuverlässig

Companies worldwide trust WZ-IT

  • Stadtwerke Brühl
  • DGHO e.V.
  • ABCO Water Systems
  • Golem.de
  • EVADXB
  • nextGYM
  • AInergy
  • ml&s
  • Odiseo Solutions
  • Annota
  • ARGE
  • SweetConnect GmbH
  • Aphy AG
  • CORGOS
  • Rekorder
  • SolidProof
  • Yonju
  • Keymate
  • Paritel
  • Mr. Clipart
  • Millenium
  • Negosh
  • Führerscheinmacher
  • Boese VA
Read client reviews

About the technology

What is Element?

Element is a Matrix client for organisations based on the open Matrix standard. It combines chat, rooms, voice and video capabilities with self-hostable Matrix infrastructure.

Element can be combined with self-hosted Matrix servers or commercial Element components. Edition, identity integration, federation, encryption and operating model are selected for the required protection level.

GitHubWebsiteOfficial Documentation

Element Features

  • Cross-Platform

    Available for Web, Desktop (Windows, Mac, Linux) and Mobile (iOS, Android).

  • Professional UI

    Intuitive user interface in the style of modern messaging apps for high adoption.

  • Voice & Video

    Integrated audio and video calls with screen sharing and Element Call.

  • Enterprise Security

    Cross-signing and device verification help secure encrypted communication. Audit and compliance capabilities depend on the edition.

  • Spaces

    Organize teams and projects in hierarchical spaces.

  • Admin Tools

    Comprehensive administration tools for user and room management.

  • Enterprise Backend

    Enterprise backend with advanced features and professional support.

  • Integrations

    Identity and system integrations through LDAP, SAML or OIDC are implemented according to the server, edition and target architecture.

  • Operations for organisations

    SLA, compliance features and dedicated support for enterprises.

Based on the Matrix Standard

Element uses the open Matrix standard for secure, decentralized and interoperable communication

Learn More About Matrix

Infrastructure, integration and operations

Element as part of your infrastructure

We do more than provide an application. WZ-IT designs the technical architecture, integrates network and identity, operates the agreed scope and develops integrations when the standard product is not enough.

Architecture and migration

Sizing, target environment, data transfer, cutover and recovery are resolved before production operations.

  • On-Premise

    In your data center: Installation on bare-metal, VM or Docker · Integration with existing Active Directory/LDAP

  • Cloud Installation

    AWS, Azure, Hetzner & more: Installation on AWS, Azure, GCP, Hetzner · Terraform/IaC setup (optional) · Kubernetes or Docker Compose · Capacity and scaling design

  • Enterprise Setup

    Advanced architecture after technical and licence assessment: HA and recovery design where supported by the application and edition · Logging according to feature set and edition · Custom security policies

Network and identity

SSO, secure access, internal systems and existing security components are integrated appropriately.

  • VPN Access

    WireGuard, NetBird, Tailscale, Headscale, OpenVPN, Cloudflare Tunnel · Easy client setup for all devices

  • SSO Integration

    Directly or through an upstream identity layer

  • Multi-Factor Auth

    Depends on application, edition and identity provider

  • Firewall & Hardening

    Fail2Ban, Rate Limiting, IP Whitelisting

Monitoring and service level

Updates, backups, technical monitoring and response paths follow a transparent operational scope.

  • 24/7 proactive monitoring

  • Updates and patches

    Regular updates, CVE monitoring and prioritised patches for critical vulnerabilities

  • Daily backup with 7-day retention

  • Personal technical contact

Integration and development

APIs, automation and custom extensions can be delivered beyond basic deployment.

  • Application Services (Bridges)

    We develop 'Application Services' - special super-user components that tunnel and transform traffic between Matrix and foreign networks (Slack, Teams, Telegram).

  • State Resolution & Sync

    The Matrix protocol is complex (State Resolution). We understand how to keep events consistent in decentralized rooms and correctly implement end-to-end encryption (E2EE).

  • Widgets & Bot SDKs

    Element allows embedding web apps as widgets directly in the room. We build React apps that run in the Matrix client and use context data from the chat room.

Full-service installation with no hidden costs

What the Element setup includes

  • Complete installation & configuration
  • SSL certificate & reverse proxy setup
  • Backup strategy & disaster recovery
  • Performance optimization & tuning
  • Security hardening following OWASP
  • Monitoring & logging setup
  • Documentation & best practices
  • Administrator training (remote)
  • 30 days email support included
  • Dedicated contact person
  • Optional integration: LDAP/AD, SSO, MFA
  • Update strategy & patch management setup

The exact scope depends on the application, edition, infrastructure and criticality. Vendor licences and non-standard components are quoted separately.

Use Cases

Perfect for These Use Cases

For Demanding Organizations Operating models for enterprises and organisations with elevated protection requirements

  • Government Communication

    Isolated, federated or centrally controlled Matrix architectures can be assessed for public-sector communication. Suitability depends on the protection level, edition, operating environment and applicable approval requirements.

  • Enterprise Communication

    Element can serve as a controllable alternative to externally operated messengers. SSO, compliance tooling, scaling and support depend on the edition and agreed operating model.

  • Defense & Security

    Federation, end-to-end encryption and isolated deployment models can be assessed for environments with elevated protection requirements. Whether the selected edition and architecture satisfy those requirements is evaluated per project.

Concrete Use Cases

Element Development & Integration

Element is a client for the Matrix protocol. As an independent service provider, we design and operate Matrix and Element environments, including federation, identity and end-to-end encryption.

Secure Multi-Messenger Bridge

Problem

Internal communication runs on Element, partners use MS Teams or Slack.

Solution

A dedicated Matrix Application Service mirrors rooms bidirectionally. Your data stays on your server, communication flows seamlessly to the partner.

IoT Device Control in Chat

Problem

Technicians must control machines on-site while documenting simultaneously.

Solution

A custom widget in Element shows live machine data. Control commands are sent signed via the Matrix network to the IoT device (E2EE).

Healthcare Secure Messenger

Problem

Patient data must be exchanged privacy-focused, but the UX must be simple.

Solution

We develop a whitelabel client (Element fork) and backend logic ensuring users can only communicate with verified doctors (Closed Federation).

Managed Hosting & Operations

How much does Element hosting cost?

Compute, applications, storage and response are shown separately. You can see what ongoing operations include and which requirements need a technical assessment.

Starter workload from€99.90/ month · cancel monthly

Element hosting in Germany: GDPR-compliant operations

  • One managed standard application included
  • .de domain included or your own domain or subdomain via CNAME
  • German data centres with ISO 27001 and BSI C5, no US clouds
  • 99.9 % standard availability per month
  • Regular updates, CVE monitoring and prioritised patches for critical vulnerabilities
  • Central logs with immutable retention
  • Daily backup with 7-day retention
  • 5 TB outbound traffic per workload and month
  • 24/7 proactive monitoring
  • Five service levels, 24/7 P1 response with Production or Critical
  • Personal technical contact

Instance sizes and monthly prices

XS · 2 vCPU, 2 GB RAM, 40 GB NVMe SSD
€99.90 in total
S · 2 vCPU, 4 GB RAM, 80 GB NVMe SSD
€129.90 in total
M · 4 vCPU, 8 GB RAM, 80 GB NVMe SSD
€159.80 in total
L · 8 vCPU, 16 GB RAM, 80 GB NVMe SSD
€219.80 in total
XL · 16 vCPU, 32 GB RAM, 80 GB NVMe SSD
€329.80 in total
Additional storage per 50 GB
+€4.99
Configure now

All prices are net and exclude statutory VAT. The offers are addressed to businesses. All on-premises options

Other options

Try it free for 7 days

Request a test instance

We set up a test instance for you, usually on the next business day. No payment details required. After seven days it is deleted unless you continue.

Request a test instance →Bring Your Own Infrastructure

Installation on Your Infrastructure

Installation on your own infrastructure · On-premise or in your cloud · Control over data location and access · Custom configuration · Complete documentation · Initial setup & configuration · Optional support and maintenance contract

Price on request, plus optional support & maintenanceRequest a proposal →On-premises option

Run Element on hardware at your organisation

As an alternative to managed hosting in the data centre, WZ-IT provides the hardware, configures Element, and handles hardening, monitoring, updates, backup and technical support. Access can be limited to the internal network or enabled through VPN and existing identities.

from €349 excl. VAT / month · plus one-time provisioning and initial setupView WZ-IT App Node →

Target architecture

Integrate Element into your infrastructure with clear controls

Collaboration platforms connect communication, files, identities and integrations. We treat them as a complete system rather than a single container.

Teams, guests and endpoints

Browser, desktop and mobile clients access shared workspaces through agreed roles.

Secure access

TLS, firewall rules, reverse proxies or private network paths are designed around the platform's exposure.

Identity and permissions

Local accounts, SSO, directories, service accounts and emergency access are connected through clear roles.

Element platform

Workspaces, communication, sharing and roles are configured and operated in a controlled way.

Database and files

Messages, content, uploads, search, retention and backups.

Realtime and media services

Notifications, calls, TURN or further services depending on the feature set.

Directories and integrations

SSO, provisioning, bots, webhooks and connected business systems.

The diagram is a resilient target model. Its implementation depends on edition, data flows, load, availability objectives and existing infrastructure.

Role in the overall system

Related services for Element

This page covers installation and agreed platform operations for Element. Choosing the collaboration tools beforehand, the access layer and special confidentiality requirements are separate building blocks that can be added when needed.

Choose first

Choose the right Microsoft 365 alternative with reasons

Try candidates for files, office, chat and video as demo instances and receive a decision paper with license costs and migration path.

View service Secure access

Connect users, sites and systems

Add identity-based access and private network paths as a separate operational layer.

View service Operate confidentially

Assess Section 203 requirements separately

For professional secrecy holders, define contractual, access and infrastructure requirements in a dedicated operating model.

View service

Three relevant adjacent paths instead of a long list of further products.

View the overall system

Frequently Asked Questions

Answers to the most important questions

Knowledge

More about Element

Tutorials & guides

Matching solutions for your project

Reviews & projects

Client feedback and projects worldwide

WZ-IT moved our studio infrastructure from decentralised individual devices to a central platform: every site is securely connected via VPN, new devices are onboarded automatically and an entire site is provisioned from a template, without manual steps on location. What impressed me most is the breadth and depth of their knowledge: Timo and Robin are not a typical IT provider who sets up a server and leaves. The two of them think their way into highly complex infrastructure and software topics, work through every requirement we put in front of them, and build networking, provisioning and operations so that everything fits together in the end. WZ-IT is an excellent partner for complex software, network and architecture projects.
Steve KirchnerManaging Director, nextGYM GmbH
View project

International

Built in Germany's Ruhr Valley. Running worldwide.

WZ-IT designs, develops and operates infrastructure and software for clients in Germany and internationally. We deliver projects remotely and continue supporting them in ongoing operations after go-live.

Selected projects

Read client reviews

  • Secure your Proxmox & backup setup
  • Modernize your infrastructure - sovereign
  • Plan a sovereign open-source stack
  • Integrate a local AI solution
  • Modernize your legacy software
  • Cut cloud cost - up to −81%
  • Build a high-availability Proxmox cluster
  • Virtualize with Managed Proxmox
  • Design an open-source AI architecture
  • Get collaboration fully managed
  • Ship your prototype to production
  • Connect sites and clusters securely

Managed Hosting & Operations

Enquire about hosting and operations for Element

Briefly describe the current state and objective for Element. We assess infrastructure, integration, and ongoing operations.

  • Straight with Timo and Robin - no sales team, no pitch
  • An honest take, including when we are not the right fit
  • Concrete next steps for infrastructure, software or AI

No risk: worst case, you leave with a clearer understanding of your project than before.

WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.
Jakob ÖschlbergerInno7 GmbH
Email[email protected]Phone+49 2922 875068
Timo and Robin, founders of WZ-IT

Which Element service do you need?

Choose the appropriate starting point or simply describe the situation.

We usually respond within one business day. Please do not submit credentials.

WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.
Jakob ÖschlbergerInno7 GmbH