Element
Element is the leading enterprise messaging platform based on the open Matrix standard. Developed by the creators of Matrix, Element provides a user-friendly, secure communication solution for organizations that value privacy and digital sovereignty.
Leading companies worldwide trust WZ-IT
The following are trademarks of their respective owners: Element (Element Software Ltd.). WZ-IT is an independent service provider and has no business, partnership, or contractual relationship with these companies. We offer independent migration, installation, hosting, and operations services.
About Element
Element is the leading enterprise messaging platform based on the open Matrix standard. Developed by the creators of Matrix, Element provides a user-friendly, secure communication solution for organizations that value privacy and digital sovereignty.
With over 125 million users worldwide and customers including the French government, NATO and Bundeswehr, Element is the proven choice for secure organizational communication.
Element for Your Enterprise
We implement Element for your organization - from consulting to installation to ongoing operations. Benefit from enterprise features, professional support and seamless integration.
Our services: Element setup, Active Directory integration, SSO/SAML, custom branding, compliance features, monitoring and dedicated support. Note: the Element clients (Web/Desktop/Mobile) and Synapse have been licensed under AGPLv3 since 2024 - we operate unmodified upstream versions. Custom branding, compliance exports and advanced enterprise features are part of the Element Server Suite (ESS), a separate commercial product - we are happy to procure the license on your behalf.
Cross-Platform
Available for Web, Desktop (Windows, Mac, Linux) and Mobile (iOS, Android).
Professional UI
Intuitive user interface in the style of modern messaging apps for high adoption.
Voice & Video
Integrated audio and video calls with screen sharing and Element Call.
Enterprise Security
Cross-signing, device verification and audit logs for highest security.
Spaces
Organize teams and projects in hierarchical spaces.
Admin Tools
Comprehensive administration tools for user and room management.
Enterprise Backend
Enterprise backend with advanced features and professional support.
Integrations
LDAP, SAML, OIDC and integration into existing IT infrastructure.
Enterprise Ready
SLA, compliance features and dedicated support for enterprises.
Based on the Matrix Standard
Element uses the open Matrix standard for secure, decentralized and interoperable communication
Learn More About MatrixElement Use Cases
Government Communication
The French government uses Element for Tchap with over 300,000 users. Element provides the necessary security, scalability and sovereignty for government communication. With features like air-gap deployment and federated networks, Element meets the highest requirements.
And much more
The perfect solution for your individual requirements
Element Installation & Einrichtung
Professional installation on your infrastructure - on-premise, cloud or hybrid
On-Premise
In your data center
- Installation on bare-metal, VM or Docker
- Optimal performance configuration
- Integration with existing Active Directory/LDAP
- SSL certificate & reverse proxy
- Backup strategy & monitoring
- Security hardening following best practices
- Documentation & training
Cloud Installation
AWS, Azure, Hetzner & more
- Installation on AWS, Azure, GCP, Hetzner
- Terraform/IaC setup (optional)
- Kubernetes or Docker Compose
- Auto-scaling configuration
- Load balancer & CDN integration
- CloudWatch/monitoring setup
- Cost optimization & best practices
Enterprise Setup
High-availability setup with comprehensive security and compliance features
- High-availability cluster setup
- VPN access (e.g. WireGuard, NetBird, Tailscale)
- SSO integration (e.g. Keycloak, Authentik, Azure AD)
- Multi-factor authentication (MFA)
- Audit logging & compliance
- Disaster recovery plan
- Custom security policies
- Dedicated contact person
Security & Secure Access
Secure access and access control for your installation
VPN Access
WireGuard, NetBird or Tailscale
SSO Integration
Keycloak, Authentik, Azure AD
Multi-Factor Auth
TOTP, WebAuthn, YubiKey
Firewall & Hardening
Fail2Ban, Rate Limiting, IP Whitelisting
Secure Access via VPN
We set up secure VPN access to your installation - ideal for remote work and external employees.
- Zero-Trust Network Access (ZTNA)
- Encrypted connections
- Easy client setup for all devices
- Centralized access management
Supported VPN Solutions:
What's Included in the Service
Full-service installation with no hidden costs
Element Development & Integration
Element is the client, Matrix is the protocol. As an official Matrix partner, we understand the complexity of decentralized communication and end-to-end encryption.
Application Services (Bridges)
We develop 'Application Services' - special super-user components that tunnel and transform traffic between Matrix and foreign networks (Slack, Teams, Telegram).
State Resolution & Sync
The Matrix protocol is complex (State Resolution). We understand how to keep events consistent in decentralized rooms and correctly implement end-to-end encryption (E2EE).
Widgets & Bot SDKs
Element allows embedding web apps as widgets directly in the room. We build React apps that run in the Matrix client and use context data from the chat room.
Concrete Use Cases
How we implement Element development in practice.
Secure Multi-Messenger Bridge
Internal communication runs on Element, partners use MS Teams or Slack.
A dedicated Matrix Application Service mirrors rooms bidirectionally. Your data stays on your server, communication flows seamlessly to the partner.
IoT Device Control in Chat
Technicians must control machines on-site while documenting simultaneously.
A custom widget in Element shows live machine data. Control commands are sent signed via the Matrix network to the IoT device (E2EE).
Healthcare Secure Messenger
Patient data must be exchanged GDPR-compliant, but the UX must be simple.
We develop a whitelabel client (Element fork) and backend logic ensuring users can only communicate with verified doctors (Closed Federation).
Enterprise Managed Hosting
Enterprise Grade
Open source enterprise-ready for productive workloads - we run your applications with highest security standards and enterprise support
Why Enterprise Managed Hosting?
Open source software for business-critical processes requires professional maintenance, continuous updates, and enterprise-grade support. With our Element Enterprise Managed Hosting, you get the necessary infrastructure and support to reliably operate open source in production environments. Backups, SLAs, telephone support, and personal contact - so you can focus on your core business.
Installation on Your Infrastructure
Looking for a custom solution?
We also offer customized Element Enterprise solutions for your specific requirements. Contact us for an individual quote.
Element on-premise, §203-ready
Whether you run Element in-house or need to host confidentiality-professional data §203-ready - we build, operate and maintain Element on an encrypted on-site server. Data never leaves the building in cleartext.
See Element on-premise
Interested in Element?
Good choice - we'll help you get started or with operations.
Manage Your Stack in the Customer Portal
As a Managed Service customer at WZ-IT, you have access to our exclusive portal: Monitor your infrastructure in real-time, schedule maintenance, request quotes, and get direct support - all in one central location.
- Real-time infrastructure status
- Reschedule maintenance windows yourself
- View complete access logs
- Direct support without detours
Matching Solutions for Your Project
Complementary Technologies
These solutions are often used together with Element
Similar Technologies
These solutions offer similar functionalities and can be evaluated together
Alternative Solutions
These solutions are direct alternatives with similar use cases
Let's talk about your project - honest and no strings attached
- Straight with Timo and Robin - no sales team, no pitch
- An honest take, including when we are not the right fit
- Concrete next steps for infrastructure, software or AI
No risk: worst case, you leave with a clearer understanding of your project than before.
“WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.”
Industry-leading companies worldwide rely on us
“Communication with WZ-IT was open, friendly and professional from the very beginning. Mr. Wevelsiep and Mr. Zins responded to every one of our questions patiently, promptly and respectfully, and contributed their own suggestions and good ideas on how to modernize our server infrastructure and adapt it even better to our needs. Throughout, WZ-IT consistently kept our need for data sovereignty and GDPR compliance in mind. Even short-notice adjustments and change requests from our side were implemented quickly and patiently and integrated consistently into the overall concept. From planning to the final handover, every step was documented transparently and comprehensively - so if a provider change should ever become necessary, the documentation would let us onboard a successor into our infrastructure very quickly. We are extremely satisfied with WZ-IT and hope to continue working together for a long time.”
Christoph Mußmann
Project Officer, DGHO e.V.
DGHO - German Society for Hematology and Medical Oncology.
“I got to know Timo and Robin as dedicated and professional partners who make a lot of things possible for their clients that initially seem impossible. I felt very well advised. The services offered have thoroughly convinced me. (translated)”
Andrea Pawlowski
Communications Manager, Golem.de
Golem.de - leading German IT news outlet.
“While looking for a partner to integrate a local AI solution, we came across Timo and Robin - and could not have made a better decision. They quickly understood our requirements and solved technical challenges competently and pragmatically. We were particularly impressed by the straightforward collaboration, their high level of expertise and the speed of implementation. We are delighted to have Timo and Robin at our side as reliable business partners and look forward to our next projects together. (translated)”
Henrik Jeche
Head of IT Administration
ml&s - full-service provider for the electronics industry.
“With Timo and Robin, you're not only on the safe side technically - you also get the best human support! Whether it's quick help in everyday life or complex IT solutions: the guys from WZ-IT think along with you, act quickly and speak a language you understand. The collaboration is uncomplicated, reliable and always on an equal footing. That makes IT fun - and above all: it works! Big thank you to the team! (translated)”
Sonja Aßer
Data Manager, ARGE
ARGE Neue Medien - master data & digital standards for plumbing and building technology.
“I recently worked with Timo and the WZ-IT team, and honestly, it turned out to be one of the best tech decisions I have made for my business. Right from the start, Timo took the time to walk me through every step in a simple and calm way. No matter how many questions I had, he never rushed me. The results speak for themselves. With WZ-IT, we reduced our monthly expenses from $1,300 down to $250. This was a huge win for us.”
Aleksandr Shuliko
CTO, EVA Real Estate, UAE
EVA Real Estate - leading real-estate agency in Dubai.
“WZ-IT manages our Proxmox cluster reliably and professionally. The team handles continuous monitoring and regular updates for us and responds very quickly to any issues or inquiries. They also configure new nodes, systems, and applications that we need to add to our cluster. With WZ-IT's proactive support, our cluster and the business-critical applications running on it remain stable, and high availability is consistently ensured. We value the professional collaboration and the noticeable relief it brings to our daily operations.”
Pascal Hakkers
Aphy AG, Switzerland
Aphy AG - AI platform for hotel back-office.
“WZ-IT provided very competent support in implementing our server and virtualization infrastructure. As part of the project, a Proxmox-based virtualization environment was set up along with a virtual machine for our application systems. Additionally, a structured backup concept was implemented. A particular focus was on security: the setup of a VPN tunnel and the clean implementation of encryption and access concepts were professionally executed. The structured consulting as well as the reliable and swift implementation deserve special mention. We are very satisfied with the services provided and are happy to recommend WZ-IT.”
John Hellmerichs
Managing Director, AInergy GmbH
AInergy - consultancy for energy and facility management.
“We have had very good experiences with Mr. Wevelsiep and WZ-IT. The consultation was professional, clearly understandable, and at fair prices. The team not only implemented our requirements but also thought along and proactively. Instead of just processing individual tasks, they provided us with well-founded explanations that strengthened our own understanding. WZ-IT took a lot of pressure off us with their structured approach - that was exactly what we needed and is the reason why we keep coming back. (translated)”
Matthias Zimmermann
Managing Director, Annota GmbH
Annota - healthtech startup with an AI documentation assistant.
“Timo and Robin from WZ-IT set up a RocketChat server for us - and I couldn't be more satisfied! From the initial consultation to the final implementation, everything was absolutely professional, efficient, and to my complete satisfaction. I particularly appreciate the clear communication, transparent pricing, and the comprehensive expertise that both bring to the table. Even after the setup, they take care of the maintenance, which frees up my time enormously and allows me to focus on other important areas of my business - with the good feeling that our IT is in the best hands. I can recommend WZ-IT without reservation and look forward to continuing our collaboration! (translated)”
Sebastian Maier
Managing Director, Yonju GmbH
Yonju - business coaching and AI products.
“Counting on WZ-IT team was crucial, their expertise and solutions gave us the pace to deploy in production our services, even suggesting and performing improvements over our configuration and setup. We expect to keep counting on them for continuous maintenance of our services and implementation of new solutions.”
Gabriel Sanz Señor
Managing Director, Odiseo Solutions
Odiseo Solutions - software engineering for the space industry.
“Communication with WZ-IT was open, friendly and professional from the very beginning. Mr. Wevelsiep and Mr. Zins responded to every one of our questions patiently, promptly and respectfully, and contributed their own suggestions and good ideas on how to modernize our server infrastructure and adapt it even better to our needs. Throughout, WZ-IT consistently kept our need for data sovereignty and GDPR compliance in mind. Even short-notice adjustments and change requests from our side were implemented quickly and patiently and integrated consistently into the overall concept. From planning to the final handover, every step was documented transparently and comprehensively - so if a provider change should ever become necessary, the documentation would let us onboard a successor into our infrastructure very quickly. We are extremely satisfied with WZ-IT and hope to continue working together for a long time.”
Christoph Mußmann
Project Officer, DGHO e.V.
DGHO - German Society for Hematology and Medical Oncology.
“I got to know Timo and Robin as dedicated and professional partners who make a lot of things possible for their clients that initially seem impossible. I felt very well advised. The services offered have thoroughly convinced me. (translated)”
Andrea Pawlowski
Communications Manager, Golem.de
Golem.de - leading German IT news outlet.
“While looking for a partner to integrate a local AI solution, we came across Timo and Robin - and could not have made a better decision. They quickly understood our requirements and solved technical challenges competently and pragmatically. We were particularly impressed by the straightforward collaboration, their high level of expertise and the speed of implementation. We are delighted to have Timo and Robin at our side as reliable business partners and look forward to our next projects together. (translated)”
Henrik Jeche
Head of IT Administration
ml&s - full-service provider for the electronics industry.
“With Timo and Robin, you're not only on the safe side technically - you also get the best human support! Whether it's quick help in everyday life or complex IT solutions: the guys from WZ-IT think along with you, act quickly and speak a language you understand. The collaboration is uncomplicated, reliable and always on an equal footing. That makes IT fun - and above all: it works! Big thank you to the team! (translated)”
Sonja Aßer
Data Manager, ARGE
ARGE Neue Medien - master data & digital standards for plumbing and building technology.
“I recently worked with Timo and the WZ-IT team, and honestly, it turned out to be one of the best tech decisions I have made for my business. Right from the start, Timo took the time to walk me through every step in a simple and calm way. No matter how many questions I had, he never rushed me. The results speak for themselves. With WZ-IT, we reduced our monthly expenses from $1,300 down to $250. This was a huge win for us.”
Aleksandr Shuliko
CTO, EVA Real Estate, UAE
EVA Real Estate - leading real-estate agency in Dubai.
“WZ-IT manages our Proxmox cluster reliably and professionally. The team handles continuous monitoring and regular updates for us and responds very quickly to any issues or inquiries. They also configure new nodes, systems, and applications that we need to add to our cluster. With WZ-IT's proactive support, our cluster and the business-critical applications running on it remain stable, and high availability is consistently ensured. We value the professional collaboration and the noticeable relief it brings to our daily operations.”
Pascal Hakkers
Aphy AG, Switzerland
Aphy AG - AI platform for hotel back-office.
“WZ-IT provided very competent support in implementing our server and virtualization infrastructure. As part of the project, a Proxmox-based virtualization environment was set up along with a virtual machine for our application systems. Additionally, a structured backup concept was implemented. A particular focus was on security: the setup of a VPN tunnel and the clean implementation of encryption and access concepts were professionally executed. The structured consulting as well as the reliable and swift implementation deserve special mention. We are very satisfied with the services provided and are happy to recommend WZ-IT.”
John Hellmerichs
Managing Director, AInergy GmbH
AInergy - consultancy for energy and facility management.
“We have had very good experiences with Mr. Wevelsiep and WZ-IT. The consultation was professional, clearly understandable, and at fair prices. The team not only implemented our requirements but also thought along and proactively. Instead of just processing individual tasks, they provided us with well-founded explanations that strengthened our own understanding. WZ-IT took a lot of pressure off us with their structured approach - that was exactly what we needed and is the reason why we keep coming back. (translated)”
Matthias Zimmermann
Managing Director, Annota GmbH
Annota - healthtech startup with an AI documentation assistant.
“Timo and Robin from WZ-IT set up a RocketChat server for us - and I couldn't be more satisfied! From the initial consultation to the final implementation, everything was absolutely professional, efficient, and to my complete satisfaction. I particularly appreciate the clear communication, transparent pricing, and the comprehensive expertise that both bring to the table. Even after the setup, they take care of the maintenance, which frees up my time enormously and allows me to focus on other important areas of my business - with the good feeling that our IT is in the best hands. I can recommend WZ-IT without reservation and look forward to continuing our collaboration! (translated)”
Sebastian Maier
Managing Director, Yonju GmbH
Yonju - business coaching and AI products.
“Counting on WZ-IT team was crucial, their expertise and solutions gave us the pace to deploy in production our services, even suggesting and performing improvements over our configuration and setup. We expect to keep counting on them for continuous maintenance of our services and implementation of new solutions.”
Gabriel Sanz Señor
Managing Director, Odiseo Solutions
Odiseo Solutions - software engineering for the space industry.
“Communication with WZ-IT was open, friendly and professional from the very beginning. Mr. Wevelsiep and Mr. Zins responded to every one of our questions patiently, promptly and respectfully, and contributed their own suggestions and good ideas on how to modernize our server infrastructure and adapt it even better to our needs. Throughout, WZ-IT consistently kept our need for data sovereignty and GDPR compliance in mind. Even short-notice adjustments and change requests from our side were implemented quickly and patiently and integrated consistently into the overall concept. From planning to the final handover, every step was documented transparently and comprehensively - so if a provider change should ever become necessary, the documentation would let us onboard a successor into our infrastructure very quickly. We are extremely satisfied with WZ-IT and hope to continue working together for a long time.”
Christoph Mußmann
Project Officer, DGHO e.V.
DGHO - German Society for Hematology and Medical Oncology.
“I got to know Timo and Robin as dedicated and professional partners who make a lot of things possible for their clients that initially seem impossible. I felt very well advised. The services offered have thoroughly convinced me. (translated)”
Andrea Pawlowski
Communications Manager, Golem.de
Golem.de - leading German IT news outlet.
“While looking for a partner to integrate a local AI solution, we came across Timo and Robin - and could not have made a better decision. They quickly understood our requirements and solved technical challenges competently and pragmatically. We were particularly impressed by the straightforward collaboration, their high level of expertise and the speed of implementation. We are delighted to have Timo and Robin at our side as reliable business partners and look forward to our next projects together. (translated)”
Henrik Jeche
Head of IT Administration
ml&s - full-service provider for the electronics industry.
“With Timo and Robin, you're not only on the safe side technically - you also get the best human support! Whether it's quick help in everyday life or complex IT solutions: the guys from WZ-IT think along with you, act quickly and speak a language you understand. The collaboration is uncomplicated, reliable and always on an equal footing. That makes IT fun - and above all: it works! Big thank you to the team! (translated)”
Sonja Aßer
Data Manager, ARGE
ARGE Neue Medien - master data & digital standards for plumbing and building technology.
“I recently worked with Timo and the WZ-IT team, and honestly, it turned out to be one of the best tech decisions I have made for my business. Right from the start, Timo took the time to walk me through every step in a simple and calm way. No matter how many questions I had, he never rushed me. The results speak for themselves. With WZ-IT, we reduced our monthly expenses from $1,300 down to $250. This was a huge win for us.”
Aleksandr Shuliko
CTO, EVA Real Estate, UAE
EVA Real Estate - leading real-estate agency in Dubai.
“WZ-IT manages our Proxmox cluster reliably and professionally. The team handles continuous monitoring and regular updates for us and responds very quickly to any issues or inquiries. They also configure new nodes, systems, and applications that we need to add to our cluster. With WZ-IT's proactive support, our cluster and the business-critical applications running on it remain stable, and high availability is consistently ensured. We value the professional collaboration and the noticeable relief it brings to our daily operations.”
Pascal Hakkers
Aphy AG, Switzerland
Aphy AG - AI platform for hotel back-office.
“WZ-IT provided very competent support in implementing our server and virtualization infrastructure. As part of the project, a Proxmox-based virtualization environment was set up along with a virtual machine for our application systems. Additionally, a structured backup concept was implemented. A particular focus was on security: the setup of a VPN tunnel and the clean implementation of encryption and access concepts were professionally executed. The structured consulting as well as the reliable and swift implementation deserve special mention. We are very satisfied with the services provided and are happy to recommend WZ-IT.”
John Hellmerichs
Managing Director, AInergy GmbH
AInergy - consultancy for energy and facility management.
“We have had very good experiences with Mr. Wevelsiep and WZ-IT. The consultation was professional, clearly understandable, and at fair prices. The team not only implemented our requirements but also thought along and proactively. Instead of just processing individual tasks, they provided us with well-founded explanations that strengthened our own understanding. WZ-IT took a lot of pressure off us with their structured approach - that was exactly what we needed and is the reason why we keep coming back. (translated)”
Matthias Zimmermann
Managing Director, Annota GmbH
Annota - healthtech startup with an AI documentation assistant.
“Timo and Robin from WZ-IT set up a RocketChat server for us - and I couldn't be more satisfied! From the initial consultation to the final implementation, everything was absolutely professional, efficient, and to my complete satisfaction. I particularly appreciate the clear communication, transparent pricing, and the comprehensive expertise that both bring to the table. Even after the setup, they take care of the maintenance, which frees up my time enormously and allows me to focus on other important areas of my business - with the good feeling that our IT is in the best hands. I can recommend WZ-IT without reservation and look forward to continuing our collaboration! (translated)”
Sebastian Maier
Managing Director, Yonju GmbH
Yonju - business coaching and AI products.
“Counting on WZ-IT team was crucial, their expertise and solutions gave us the pace to deploy in production our services, even suggesting and performing improvements over our configuration and setup. We expect to keep counting on them for continuous maintenance of our services and implementation of new solutions.”
Gabriel Sanz Señor
Managing Director, Odiseo Solutions
Odiseo Solutions - software engineering for the space industry.
Let's Talk About Your Idea
Whether a specific IT challenge or just an idea - we look forward to the exchange. In a brief conversation, we'll evaluate together if and how your project fits with WZ-IT.
Leading companies trust WZ-IT
Timo Wevelsiep & Robin Zins
Managing Directors of WZ-IT