Architecture and migration
Sizing, target environment, data transfer, cutover and recovery are resolved before production operations.

WZ-IT plans, installs and operates Matrix as managed hosting, in your cloud or on premises. Depending on the target design, we also provide migration, secure network and identity integration, monitoring, backups, updates, integrations and further development.
Companies worldwide trust WZ-IT
The following are trademarks of their respective owners: Matrix (The Matrix.org Foundation C.I.C.). WZ-IT is an independent service provider and has no business, partnership, or contractual relationship with these companies. We offer independent migration, installation, hosting, and operations services.

Matrix is an open standard for interoperable, federated real-time communication over IP. It supports instant messaging, VoIP/WebRTC signalling and end-to-end encryption; actual trust and data flows depend on servers, clients, federation and integrations.
Matrix federates communication between organizations and reduces dependency on a single vendor through its open standard. Interoperability depends on the clients, extensions and versions in use.
We implement and operate Matrix servers for organizations of any size. From consulting to installation to ongoing operations - we are your partner for secure, sovereign communication.
Our solutions include: Synapse server setup, Element integration, bridging to other systems, identity management, monitoring and professional support. Note: Synapse has been licensed under AGPLv3 since November 2023 - we operate unmodified upstream versions. Element Server Suite (ESS) is a separate commercial enterprise bundle and requires a license from Element. We support selection and coordination of the appropriate licence; the licence agreement is concluded with the respective vendor.
Supports end-to-end encryption for configured rooms and compatible clients. Bridges, bots and integrations are assessed for their encryption boundaries.
Communicate seamlessly between different Matrix servers and organizations.
Connect to other platforms like Slack, Discord, Telegram and more.
A controllable server deployment on your infrastructure; federation and external integrations may process data on additional participating systems.
Data location, federation, logging and retention can be aligned with privacy requirements.
Public source code enables technical review and independent builds, but is not a security guarantee by itself.
Organize communication in rooms and hierarchical spaces.
Rich API for bots, integrations and custom clients.
Federation enables communication across organizational boundaries without central control.
Use Element for professional Matrix communication with first-class user experience
Learn More About ElementMatrix is a self-hostable alternative for enterprise communication. We define federation, encryption, identity integration, connected systems and retention for the organisation.
The perfect solution for your individual requirements
Professional installation on your infrastructure - on-premise, cloud or hybrid
In your data center
AWS, Azure, Hetzner & more
Advanced architecture after technical and licence assessment
Secure access and access control for your installation
WireGuard, NetBird or Tailscale
Directly or through an upstream identity layer
Depends on application, edition and identity provider
Fail2Ban, Rate Limiting, IP Whitelisting
We set up secure VPN access to your installation - ideal for remote work and external employees.
Full-service installation with no hidden costs
Matrix enables secure, decentralized communication. We develop bridges to legacy systems and intelligent bots for your workflow.
The Matrix CS API allows full control: Create rooms, send messages, manage users. Foundation for any integration.
Via appservices we build bridges: Slack, Teams, IRC, WhatsApp - all messages flow together in Matrix.
With the Matrix Bot SDK (Python/JS) we develop intelligent bots: Ticket creation, reminders, meeting scheduler, LLM assistants.
How we implement Matrix development in practice.
Teams use different messengers (Slack, Teams, Signal). Communication is fragmented.
Matrix as hub with bridges to all platforms. Employees use one client but reach all systems.
Financial industry must archive chat communication (MiFID II). Standard logging isn't sufficient.
Appservice writing all messages to compliance-conform archive - timestamped, immutable, searchable.
During incidents, a room must be quickly created, participants invited, and status communicated.
Bot that automatically creates war room on PagerDuty alert, invites on-call team, and posts status updates.
We do more than provide an application. WZ-IT designs the technical architecture, integrates network and identity, operates the agreed scope and develops integrations when the standard product is not enough.
Sizing, target environment, data transfer, cutover and recovery are resolved before production operations.
SSO, secure access, internal systems and existing security components are integrated appropriately.
Updates, backups, technical monitoring and response paths follow a transparent operational scope.
APIs, automation and custom extensions can be delivered beyond basic deployment.
The exact scope depends on the application, edition, infrastructure and criticality. Vendor licences and non-standard components are quoted separately.
Collaboration platforms connect communication, files, identities and integrations. We treat them as a complete system rather than a single container.
Browser, desktop and mobile clients access shared workspaces through agreed roles.
TLS, firewall rules, reverse proxies or private network paths are designed around the platform's exposure.
Local accounts, SSO, directories, service accounts and emergency access are connected through clear roles.
Workspaces, communication, sharing and roles are configured and operated in a controlled way.
Messages, content, uploads, search, retention and backups.
Notifications, calls, TURN or further services depending on the feature set.
SSO, provisioning, bots, webhooks and connected business systems.
The diagram is a resilient target model. Its implementation depends on edition, data flows, load, availability objectives and existing infrastructure.
A clearly defined operating scope instead of an opaque hosting flat fee.
We set up a test instance for you, usually on the next business day. No payment details required. After seven days it is deleted unless you continue.
Compute, applications, storage and response are shown separately. You can see what ongoing operations include and which requirements need a technical assessment.
We also design custom Matrix architectures, integrations and migrations. Contact us for a technical assessment.
One managed standard Matrix application is included in the Starter workload. Business and higher levels add a flexible operations allowance for planned work during regular service hours. Select compute, additional applications, storage and the appropriate service level.
A workload is one compute instance with the applications agreed for it.
One standard app per workload is already included. Additional dedicated servers count as separate workloads.
€79.90 per started TB and month, including daily encrypted offsite backup with 7-day retention.
We also implement custom backup schedules and retention periods. For example: daily backups retained for 30 days and one monthly backup retained for 12 months. Scope, storage requirements and additional costs are agreed separately.
+€299 excluding VAT per workload and month
Standard hosting runs on a single instance without high availability. Availability for custom architectures is agreed separately.
Zero downtime on request
Distributed operation with several instances, a database cluster and rolling updates, so that a node failure causes no interruption. Only for applications suited to it; design and price after technical assessment.
This page covers installation and the agreed platform operations for Matrix. Custom code, the access layer and special confidentiality requirements remain clearly separated responsibilities that can be added when needed.
Maintain the application
Keep custom extensions, interfaces and dependencies controlled, updated and supportable.
from €699.90 excl. VAT / month
View serviceSecure access
Add identity-based access and private network paths as a separate operational layer.
from €349.90 excl. VAT / month
View serviceOperate confidentially
For professional secrecy holders, define contractual, access and infrastructure requirements in a dedicated operating model.
from €499.90 excl. VAT / month
View serviceThree relevant adjacent paths instead of a long list of further products.
All prices are net and exclude statutory VAT. The offers are addressed to businesses.
View the overall systemEnquiry
Briefly describe the current state and objective for Matrix. We assess infrastructure, integration, and ongoing operations.
As an alternative to managed hosting in the data centre, WZ-IT provides the hardware, configures Matrix, and handles hardening, monitoring, updates, backup and technical support. Access can be limited to the internal network or enabled through VPN and existing identities.
from EUR 349 excl. VAT / month · plus one-time provisioning and initial setup

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No risk: worst case, you leave with a clearer understanding of your project than before.


“WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.”
“WZ-IT moved our studio infrastructure from decentralised individual devices to a central platform: every site is securely connected via VPN, new devices are onboarded automatically and an entire site is provisioned from a template, without manual steps on location. What impressed me most is the breadth and depth of their knowledge: Timo and Robin are not a typical IT provider who sets up a server and leaves. The two of them think their way into highly complex infrastructure and software topics, work through every requirement we put in front of them, and build networking, provisioning and operations so that everything fits together in the end. WZ-IT is an excellent partner for complex software, network and architecture projects.”

Steve Kirchner
Managing Director, nextGYM GmbH

Whether a specific IT challenge or just an idea - we look forward to the exchange. In a brief conversation, we'll evaluate together if and how your project fits with WZ-IT.