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Matrix Hosting in Germany

WZ-IT runs Matrix as a dedicated instance in German data centres, with updates, daily backups, 24/7 monitoring and a personal contact. On request, we also install Matrix in your cloud or on premises.

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Cloud Wolke HerausforderungServer NachhaltigkeitIT Beratung Service Consulting SoforthilfeTimo Wevelsiep Robin ZinsExperten für Innovation Migration AWSHetzner Hosting zuverlässig

Companies worldwide trust WZ-IT

  • Stadtwerke Brühl
  • DGHO e.V.
  • ABCO Water Systems
  • Golem.de
  • EVADXB
  • nextGYM
  • AInergy
  • ml&s
  • Odiseo Solutions
  • Annota
  • ARGE
  • SweetConnect GmbH
  • Aphy AG
  • CORGOS
  • Rekorder
  • SolidProof
  • Yonju
  • Keymate
  • Paritel
  • Mr. Clipart
  • Millenium
  • Negosh
  • Führerscheinmacher
  • Boese VA
Read client reviews

About the technology

What is Matrix?

Matrix is an open standard for interoperable, federated real-time communication over IP. It supports instant messaging, VoIP/WebRTC signalling and end-to-end encryption; actual trust and data flows depend on servers, clients, federation and integrations.

Matrix federates communication between organizations and reduces dependency on a single vendor through its open standard. Interoperability depends on the clients, extensions and versions in use.

GitHubWebsiteOfficial Documentation

Matrix Features

  • End-to-End Encryption

    Supports end-to-end encryption for configured rooms and compatible clients. Bridges, bots and integrations are assessed for their encryption boundaries.

  • Federation

    Communicate seamlessly between different Matrix servers and organizations.

  • Bridging

    Connect to other platforms like Slack, Discord, Telegram and more.

  • Self-Hosted

    A controllable server deployment on your infrastructure; federation and external integrations may process data on additional participating systems.

  • Privacy

    Data location, federation, logging and retention can be aligned with privacy requirements.

  • Open Source

    Public source code enables technical review and independent builds, but is not a security guarantee by itself.

  • Rooms & Spaces

    Organize communication in rooms and hierarchical spaces.

  • Extensible

    Rich API for bots, integrations and custom clients.

  • Decentralized

    Federation enables communication across organizational boundaries without central control.

Element - Matrix client for organisations

Use Element for professional Matrix communication with first-class user experience

Learn More About Element

Infrastructure, integration and operations

Matrix as part of your infrastructure

We do more than provide an application. WZ-IT designs the technical architecture, integrates network and identity, operates the agreed scope and develops integrations when the standard product is not enough.

Architecture and migration

Sizing, target environment, data transfer, cutover and recovery are resolved before production operations.

  • On-Premise

    In your data center: Installation on bare-metal, VM or Docker · Integration with existing Active Directory/LDAP

  • Cloud Installation

    AWS, Azure, Hetzner & more: Installation on AWS, Azure, GCP, Hetzner · Terraform/IaC setup (optional) · Kubernetes or Docker Compose · Capacity and scaling design

  • Enterprise Setup

    Advanced architecture after technical and licence assessment: HA and recovery design where supported by the application and edition · Logging according to feature set and edition · Custom security policies

Network and identity

SSO, secure access, internal systems and existing security components are integrated appropriately.

  • VPN Access

    WireGuard, NetBird, Tailscale, Headscale, OpenVPN, Cloudflare Tunnel · Easy client setup for all devices

  • SSO Integration

    Directly or through an upstream identity layer

  • Multi-Factor Auth

    Depends on application, edition and identity provider

  • Firewall & Hardening

    Fail2Ban, Rate Limiting, IP Whitelisting

Monitoring and service level

Updates, backups, technical monitoring and response paths follow a transparent operational scope.

  • 24/7 proactive monitoring

  • Updates and patches

    Regular updates, CVE monitoring and prioritised patches for critical vulnerabilities

  • Daily backup with 7-day retention

  • Personal technical contact

Integration and development

APIs, automation and custom extensions can be delivered beyond basic deployment.

  • Client-Server API

    The Matrix CS API allows full control: Create rooms, send messages, manage users. Foundation for any integration.

  • Appservice API

    Via appservices we build bridges: Slack, Teams, IRC, WhatsApp - all messages flow together in Matrix.

  • Bot SDK

    With the Matrix Bot SDK (Python/JS) we develop intelligent bots: Ticket creation, reminders, meeting scheduler, LLM assistants.

Full-service installation with no hidden costs

What the Matrix setup includes

  • Complete installation & configuration
  • SSL certificate & reverse proxy setup
  • Backup strategy & disaster recovery
  • Performance optimization & tuning
  • Security hardening following OWASP
  • Monitoring & logging setup
  • Documentation & best practices
  • Administrator training (remote)
  • 30 days email support included
  • Dedicated contact person
  • Optional integration: LDAP/AD, SSO, MFA
  • Update strategy & patch management setup

The exact scope depends on the application, edition, infrastructure and criticality. Vendor licences and non-standard components are quoted separately.

Use Cases

Perfect for These Use Cases

Diverse Applications Matrix is suitable for various communication scenarios in enterprises and government agencies

  • Enterprise Communication

    Matrix is a self-hostable alternative for enterprise communication. We define federation, encryption, identity integration, connected systems and retention for the organisation.

  • Government Communication

    Matrix supports federated communication between organisations and can be self-hosted. Suitability, security level and approval for government communication must be assessed for the specific architecture and information classification.

  • Healthcare

    Matrix can be technically designed for communication in healthcare. Suitability and legal assessment depend on clients, federation, encryption, identities, integrations, retention and the concrete protection needs.

Concrete Use Cases

Matrix Development & Integration

Matrix enables secure, decentralized communication. We develop bridges to legacy systems and intelligent bots for your workflow.

Unified Messaging Inbox

Problem

Teams use different messengers (Slack, Teams, Signal). Communication is fragmented.

Solution

Matrix as hub with bridges to all platforms. Employees use one client but reach all systems.

Compliance Archiving

Problem

Financial industry must archive chat communication (MiFID II). Standard logging isn't sufficient.

Solution

Appservice writing all messages to compliance-conform archive - timestamped, immutable, searchable.

Incident Response Bot

Problem

During incidents, a room must be quickly created, participants invited, and status communicated.

Solution

Bot that automatically creates war room on PagerDuty alert, invites on-call team, and posts status updates.

Managed Hosting & Operations

How much does Matrix hosting cost?

Compute, applications, storage and response are shown separately. You can see what ongoing operations include and which requirements need a technical assessment.

Starter workload from€99.90/ month · cancel monthly

Matrix hosting in Germany: GDPR-compliant operations

  • One managed standard application included
  • .de domain included or your own domain or subdomain via CNAME
  • German data centres with ISO 27001 and BSI C5, no US clouds
  • 99.9 % standard availability per month
  • Regular updates, CVE monitoring and prioritised patches for critical vulnerabilities
  • Central logs with immutable retention
  • Daily backup with 7-day retention
  • 5 TB outbound traffic per workload and month
  • 24/7 proactive monitoring
  • Five service levels, 24/7 P1 response with Production or Critical
  • Personal technical contact

Instance sizes and monthly prices

XS · 2 vCPU, 2 GB RAM, 40 GB NVMe SSD
€99.90 in total
S · 2 vCPU, 4 GB RAM, 80 GB NVMe SSD
€129.90 in total
M · 4 vCPU, 8 GB RAM, 80 GB NVMe SSD
€159.80 in total
L · 8 vCPU, 16 GB RAM, 80 GB NVMe SSD
€219.80 in total
XL · 16 vCPU, 32 GB RAM, 80 GB NVMe SSD
€329.80 in total
Additional storage per 50 GB
+€4.99
Configure now

Straightforward provisioning within a few business days

Payment
  • SEPA direct debit
  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • PayPal
  • Bank transfer

All prices are net and exclude statutory VAT. The offers are addressed to businesses. All on-premises options

Other options

Try it free for 7 days

Request a test instance

We set up a test instance for you, usually on the next business day. No payment details required. After seven days it is deleted unless you continue.

Request a test instance →Bring Your Own Infrastructure

Installation on Your Infrastructure

Installation on your own infrastructure · On-premise or in your cloud · Control over data location and access · Custom configuration · Complete documentation · Initial setup & configuration · Optional support and maintenance contract

Price on request, plus optional support & maintenanceRequest a proposal →On-premises option

Run Matrix on hardware at your organisation

As an alternative to managed hosting in the data centre, WZ-IT provides the hardware, configures Matrix, and handles hardening, monitoring, updates, backup and technical support. Access can be limited to the internal network or enabled through VPN and existing identities.

from €349 excl. VAT / month · plus one-time provisioning and initial setupView WZ-IT App Node →

Target architecture

Integrate Matrix into your infrastructure with clear controls

Collaboration platforms connect communication, files, identities and integrations. We treat them as a complete system rather than a single container.

Teams, guests and endpoints

Browser, desktop and mobile clients access shared workspaces through agreed roles.

Secure access

TLS, firewall rules, reverse proxies or private network paths are designed around the platform's exposure.

Identity and permissions

Local accounts, SSO, directories, service accounts and emergency access are connected through clear roles.

Matrix platform

Workspaces, communication, sharing and roles are configured and operated in a controlled way.

Database and files

Messages, content, uploads, search, retention and backups.

Realtime and media services

Notifications, calls, TURN or further services depending on the feature set.

Directories and integrations

SSO, provisioning, bots, webhooks and connected business systems.

The diagram is a resilient target model. Its implementation depends on edition, data flows, load, availability objectives and existing infrastructure.

Role in the overall system

Related services for Matrix

This page covers installation and agreed platform operations for Matrix. Choosing the collaboration tools beforehand, the access layer and special confidentiality requirements are separate building blocks that can be added when needed.

Choose first

Choose the right Microsoft 365 alternative with reasons

Try candidates for files, office, chat and video as demo instances and receive a decision paper with license costs and migration path.

View service Secure access

Connect users, sites and systems

Add identity-based access and private network paths as a separate operational layer.

View service Operate confidentially

Assess Section 203 requirements separately

For professional secrecy holders, define contractual, access and infrastructure requirements in a dedicated operating model.

View service

Three relevant adjacent paths instead of a long list of further products.

View the overall system

Frequently Asked Questions

Answers to the most important questions

Knowledge

More about Matrix

Tutorials & guides

Matching solutions for your project

Reviews & projects

Client feedback and projects worldwide

WZ-IT moved our studio infrastructure from decentralised individual devices to a central platform: every site is securely connected via VPN, new devices are onboarded automatically and an entire site is provisioned from a template, without manual steps on location. What impressed me most is the breadth and depth of their knowledge: Timo and Robin are not a typical IT provider who sets up a server and leaves. The two of them think their way into highly complex infrastructure and software topics, work through every requirement we put in front of them, and build networking, provisioning and operations so that everything fits together in the end. WZ-IT is an excellent partner for complex software, network and architecture projects.
Steve KirchnerManaging Director, nextGYM GmbH
View project

International

Built in Germany's Ruhr Valley. Running worldwide.

WZ-IT designs, develops and operates infrastructure and software for clients in Germany and internationally. We deliver projects remotely and continue supporting them in ongoing operations after go-live.

Selected projects

Read client reviews

  • Secure your Proxmox & backup setup
  • Modernize your infrastructure - sovereign
  • Plan a sovereign open-source stack
  • Integrate a local AI solution
  • Modernize your legacy software
  • Cut cloud cost - up to −81%
  • Build a high-availability Proxmox cluster
  • Virtualize with Managed Proxmox
  • Design an open-source AI architecture
  • Get collaboration fully managed
  • Ship your prototype to production
  • Connect sites and clusters securely

Managed Hosting & Operations

Enquire about hosting and operations for Matrix

Briefly describe the current state and objective for Matrix. We assess infrastructure, integration, and ongoing operations.

  • Straight with Timo and Robin - no sales team, no pitch
  • A professional assessment of your situation
  • Concrete next steps for infrastructure, software or AI

The conversation is free and non-binding.

WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.
Jakob ÖschlbergerInno7 GmbH
Email[email protected]Phone+49 2922 875068
Timo and Robin, founders of WZ-IT

Which Matrix service do you need?

Choose the appropriate starting point or simply describe the situation.

We usually respond within one business day. Please do not submit credentials.

WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.
Jakob ÖschlbergerInno7 GmbH