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Memgraph Self-Hosting: Installation, Operations & Support

WZ-IT plans, installs, migrates and operates Memgraph on your infrastructure (In-memory graph database for real-time analytics on connected data), with monitoring, backups, updates and clear responsibilities. Instance and licence stay with you.

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Cloud Wolke HerausforderungServer NachhaltigkeitIT Beratung Service Consulting SoforthilfeTimo Wevelsiep Robin ZinsExperten für Innovation Migration AWSHetzner Hosting zuverlässig

Companies worldwide trust WZ-IT

  • Stadtwerke Brühl
  • DGHO e.V.
  • solarwerkstatt berlin
  • Krüger Dirndl
  • ABCO Water Systems
  • Golem.de
  • EVADXB
  • nextGYM
  • AInergy
  • ml&s
  • Odiseo Solutions
  • Annota
  • ARGE
  • SweetConnect GmbH
  • Aphy AG
  • CORGOS
  • Rekorder
  • SolidProof
  • Yonju
  • Keymate
  • Paritel
  • Mr. Clipart
  • Millenium
  • Negosh
  • Führerscheinmacher
  • BTI
  • Deutsche Gesellschaft für Datenschutz
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About the technology

What is Memgraph?

Memgraph addresses In-memory graph database for real-time analytics on connected data. A running application alone is not enough for production: data, identities, integrations, updates and recovery have to be designed as one system.

Scoping focuses on Graph Database, Streaming Graphs, Cypher, roles, data paths and recovery. WZ-IT turns these requirements into a documented target architecture and, on request, takes over migration, integration and ongoing operations on your infrastructure.

Functions and operating components for Memgraph

  • Graph Database

    Graph Database is configured and documented in Memgraph around roles, data paths and operational requirements.
  • Streaming Graphs

    Streaming Graphs is configured and documented in Memgraph around roles, data paths and operational requirements.
  • Cypher

    Cypher is configured and documented in Memgraph around roles, data paths and operational requirements.
  • Roles and access

    Separate administrators, business users and technical accounts with traceable permissions.
  • Interfaces

    Connect APIs, webhooks, directory services and adjacent business systems in a controlled way.
  • Data and recovery

    Protect persistent data, configuration and restart procedures according to the agreed scope.
  • Migration and takeover

    Assess existing data and configuration, migrate them in a test run and move to managed operations through a controlled cutover.
  • Identity and secure access

    Secure SSO, roles, administrative paths and external access for the application and existing infrastructure.
  • Backup and recovery

    Back up all stateful components consistently and document the recovery path for the agreed scope.

Managed operations

Operating Memgraph with clear ownership

With Memgraph, repositories, artefacts, runners or runtimes, credentials and target environments form one delivery chain.

  • Application platform

    Operate runtime, dependencies, proxy and persistent components reproducibly.
  • Data and state

    Protect databases, files, configuration and retention in a traceable way.
  • Integrations

    Connect APIs, identities and downstream systems with defined failure paths.
  • Maintenance and recovery

    Combine monitoring, updates, backups, restore and incident response.

Area

Responsibilities without operational gaps

Platform operations, business configuration and integrations are separated and adapted to your environment in the proposal.

AreaResponsibilityScope boundary
Platform and runtimeWZ-ITDeployment, hardening, monitoring, maintenance and technical documentation.
Backup and recoveryWZ-ITBackup scope, supervision and agreed recovery exercises.
Configuration and rolesSharedWZ-IT implements technically; your team approves business roles and permissions.
Business data and processesCustomerContent, data quality and business decisions remain with the organisation.
Edition and licenceSharedWZ-IT reviews the technical scope; required rights are agreed jointly.
Extensions and developmentExpandablePlugins, custom functions and deep integrations can be added as a retainer or project.

Use and integration

Introducing Memgraph around the actual process

Value is created when the application, data, permissions and downstream systems are designed as one end-to-end workflow.

Typical entry paths
  • Graph Database

    Graph Database in Memgraph is designed around In-memory graph database for real-time analytics on connected data and tied to measurable business objectives.

  • Streaming Graphs

    Memgraph brings Streaming Graphs into a controlled workflow with roles, approvals and traceable data paths.

  • Cypher

    Cypher can connect to operations, reporting and adjacent systems instead of remaining an isolated function.

Interfaces and ecosystem
  • Connect Graph Database

    Data sources, APIs and import paths for Graph Database are versioned, protected and tested for failure states.

  • Connect Streaming Graphs

    Identities, roles and process hand-offs around Streaming Graphs are aligned with existing business systems.

  • Connect Cypher

    Monitoring, notifications and exports for Cypher route technical signals into the responsible workflows.

Checks before takeover or migration
  • Record the version, edition, extensions and licence state of the Memgraph environment

  • Review Graph Database including data, configuration and dependencies

  • Map Streaming Graphs together with connected identities and interfaces

  • Verify Cypher, monitoring, backup and recovery in practice

Full operations on your infrastructure

Memgraph - fully operated on your infrastructure

Memgraph remains on your infrastructure. We define the operating scope, backup architecture and service level based on the existing system and its criticality.

Assessment and installationfrom €1,490 excl. VAT one-timeOngoing operations follow at the agreed service level.

Operations on your infrastructure

  • Installation, configuration and ongoing operations
  • Regular updates, CVE monitoring and prioritised patches for critical vulnerabilities
  • Central logs with immutable retention
  • 24/7 proactive monitoring
  • Backup and retention according to the agreed architecture
  • Five service levels, 24/7 P1 response with Production or Critical
  • Infrastructure and data remain under your control
  • Personal technical contact

Straightforward provisioning within a few business days

Payment
  • SEPA direct debit
  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • PayPal
  • Bank transfer

All prices are net and exclude statutory VAT. The offers are addressed to businesses. All on-premises options

Service levels

Five service levels for different operating requirements

Response target = initial technical response to critical incidents (P1) · Price and flexible operations allowance per customer environment and month · Hourly rate for additional work

  1. Essential

    Next business dayby end of dayInitial technical response to critical incidents (P1) by the end of the next business day

    includedin the base operations price

    no allowance
    Hourly rate
    Standard rate
    regular service hours
    €120
    outside regular service hours
    €240

    For less time-critical systems, staging and internal applications.

  2. Business

    Popular

    4 hwithin service hoursInitial technical response to critical incidents (P1) within 4 service hours

    +€99.90

    0.5 h allowance
    Hourly rate
    5% below standard
    regular service hours
    €114
    outside regular service hours
    €228

    For production systems without contractual night and weekend on-call coverage.

  3. Priority

    1 hwithin service hoursInitial technical response to critical incidents (P1) within 1 service hour

    +€199.90

    1 h allowance
    Hourly rate
    10% below standard
    regular service hours
    €108
    outside regular service hours
    €216

    For business-critical systems requiring a fast response during the service window.

  4. Production

    60 minnights and weekends includedInitial technical response to critical incidents (P1) within 60 minutes, 24/7

    +€349.90

    1 h allowance
    Hourly rate
    15% below standard
    regular service hours
    €102
    outside regular service hours
    €204

    24/7 P1 on-call coverage for business-critical production environments.

  5. Critical

    after audit

    30 minnights and weekends includedInitial technical response to critical incidents (P1) within 30 minutes, 24/7

    +€549.90

    2 h allowance
    Hourly rate
    20% below standard
    regular service hours
    €96
    outside regular service hours
    €192

    Available after audit, runbook and capacity approval.

Business, Priority, Production and Critical include the first covered workload in a customer environment. Further covered workloads cost €29.90, €39.90, €49.90 and €59.90 per month respectively. For monitoring-only servers, we notify within the level's window for €14.90, €19.90, €24.90 and €29.90 per server and month respectively; without a service level, during service hours.

The flexible operations allowance applies to planned work during regular service hours and expires at month end. Operations, monitoring, backups, maintenance and updates within the agreed scope do not reduce it. Additional work beyond the agreed operations and the allowance, as well as further incident work, is billed at the hourly rate of the service level of the affected environment. The standard rate applies to commissioned work without a service level. Hour packages and fixed prices have their own prices. All prices are net and exclude statutory VAT. The offers are addressed to businesses.

SLA & Service Levels →

Sizing and deployment location

Sizing Memgraph for real usage

User count alone does not determine sizing. Concurrency, data volume, background jobs, integrations and recovery objectives define the required environment.

Starting-point guidance
Usage profileStarting pointDecisive factors
Small production entryTechnical discoveryUsers, data, integrations and protection requirements are classified.
Several teams or departmentsLoad and role profileConcurrency, permissions and background processes are assessed separately.
High data or transaction loadCapacity assessmentGrowth, I/O, caches and bottlenecks are measured or modelled.
Business-critical operationsHA and recovery designOutage objectives, maintenance windows and restart targets shape the architecture.
  • The calculator is technical guidance. Data volume, high availability, integrations, migration, edition and service level are assessed before a binding proposal.

Sizing and deployment location

Available deployment locations

Memgraph runs in your cloud, on premises or in a hybrid setup. The instance and, where required, the vendor licence stay with you; WZ-IT operates it on your behalf.

  • Your cloud

    Operations in your existing cloud account with clear separation of platform and account ownership.
  • On premises

    Deployment in your data centre or server room close to internal data sources and business systems.
  • Hybrid

    Distribute application, data and integrations across locations through controlled private connections.

Target architecture

Embedding Memgraph safely in the system landscape

User access, control plane, execution environments and artefacts are isolated so untrusted code receives no unnecessary platform rights.

Business users and systems

Controlled use through browsers, clients, APIs or automated processes.

Access and network boundary

TLS, reverse proxy, private access and restricted administration paths.

Identities and roles

SSO, directory services, role model and technical service accounts.

Memgraph platform

Application services, configuration, jobs and business runtime state.

Persistent data

Databases, object storage or files with a defined backup scope.

Interfaces

APIs, webhooks, queues and directory services connected to adjacent systems.

Operational signals

Logs, metrics, health checks and alerting for the agreed scope.

Production and administration access are separated; secrets and technical accounts are not kept in uncontrolled configuration files.

Licence and edition review

Offering Memgraph with the appropriate usage rights

The licence has undergone a technical review. Before the proposal, we align edition, functionality, operating model and vendor terms with the concrete use case.

Licence modelReviewed on
BUSL-1.12026-10-15
  • How licensing enters the proposal: The Memgraph Business Source License permits use for internal business purposes and excludes offering it as a "database-as-a-service" for third parties. WZ-IT therefore operates Memgraph only on your infrastructure and on your behalf. Features of the enterprise licence are not part of the offering. On request, we support you in obtaining any required vendor licence.
  • Memgraph is a trademark or product name of its respective owners. WZ-IT is an independent service provider, neither a partner nor a representative of the project, and is not affiliated with it.
  • Open official licence source

Frequently asked questions about Memgraph self-hosting

Answers about operations, migration, licensing, infrastructure and integrations.

Reviews & projects

Client feedback and projects worldwide

5.0 out of 5 · 15 client reviews

Networking & Provisioning

WZ-IT moved our studio infrastructure from decentralised individual devices to a central platform: every site is securely connected via VPN, new devices are onboarded automatically and an entire site is provisioned from a template, without manual steps on location. What impressed me most is the breadth and depth of their knowledge: Timo and Robin are not a typical IT provider who sets up a server and leaves. The two of them think their way into highly complex infrastructure and software topics, work through every requirement we put in front of them, and build networking, provisioning and operations so that everything fits together in the end. WZ-IT is an excellent partner for complex software, network and architecture projects.
Steve KirchnerManaging Director, nextGYM GmbH
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International

Built in Germany's Ruhr Valley. Running worldwide.

WZ-IT designs, develops and operates infrastructure and software for clients in Germany and internationally. We deliver projects remotely and continue supporting them in ongoing operations after go-live.

Selected projects

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Full operations on your infrastructure

Enquire about operating Memgraph on your infrastructure

Briefly describe the current state and objective for Memgraph. We assess infrastructure, integration, and ongoing operations.

  • Straight with Timo and Robin - no sales team, no pitch
  • A professional assessment of your situation
  • Concrete next steps for infrastructure, software or AI

The conversation is free and non-binding.

WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.
Jakob ÖschlbergerInno7 GmbH
Timo and Robin, founders of WZ-IT

Which Memgraph service do you need?

Choose the appropriate starting point or simply describe the situation.

We usually respond within one business day. Please do not submit credentials.

WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.
Jakob ÖschlbergerInno7 GmbH