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Managed OPNsense firewall operations

We operate your OPNsense firewall: updates, rule changes on your instruction, 24/7 monitoring, configuration backups and VPN access. Hardware and access remain yours.

  • OPNsense
  • Suricata IDS/IPS
  • WireGuard
  • IPsec
  • HA with CARP
Reviews
Cloud Wolke HerausforderungServer NachhaltigkeitIT Beratung Service Consulting SoforthilfeTimo Wevelsiep Robin ZinsExperten für Innovation Migration AWSHetzner Hosting zuverlässig

Companies worldwide trust WZ-IT

  • Stadtwerke Brühl
  • DGHO e.V.
  • solarwerkstatt berlin
  • Krüger Dirndl
  • ABCO Water Systems
  • Golem.de
  • EVADXB
  • nextGYM
  • AInergy
  • ml&s
  • Odiseo Solutions
  • Annota
  • ARGE
  • SweetConnect GmbH
  • Aphy AG
  • CORGOS
  • Rekorder
  • SolidProof
  • Yonju
  • Keymate
  • Paritel
  • Mr. Clipart
  • Millenium
  • Negosh
  • Führerscheinmacher
  • BTI
  • Deutsche Gesellschaft für Datenschutz
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Starting point

The firewall protects the network, but who looks after the firewall?

A firewall is set up once and rarely touched afterwards. That is exactly what makes it a risk.

  • Updates are left pending

    The firewall sits directly on the internet, so vulnerabilities in reachable services such as VPN or the web interface hit it directly. A postponed update is especially costly here.

  • Grown rule set

    Exceptions for old projects remain, and nobody remembers why a rule exists.

  • No configuration backup

    If the hardware fails, the configuration has to be rebuilt from memory.

  • One admin, no backup

    Often only one person knows the VPN access and exceptions.

Services

Scope of firewall operations

Eight building blocks for OPNsense on hardware, as a VM or in the cloud. Not included: on-site hardware, penetration tests, other firewall products.

Keep current and available
  • Updates

    Interim updates and major versions in the maintenance window, after a configuration backup.

  • Configuration backup

    Versioned outside the firewall, regularly and before every change.

  • High availability

    CARP pair with configuration sync, after technical review.

Rules and access
  • Rule maintenance on instruction

    On instruction of an authorised person, documented with reason and time.

  • VPN

    WireGuard, IPsec and OpenVPN for sites and staff; granting and revoking access.

  • Rule set review

    Flag unused and overly broad rules, clean-up after your approval.

Monitor
  • 24/7 monitoring

    Reachability, gateways, load, VPN tunnels, certificates, HA status; response to P1 incidents by service level.

  • Intrusion detection (IDS/IPS)

    Suricata built into OPNsense: maintain rule sets, review alerts; IPS after technical review.

Process

How we take over your firewall

Four steps from access to ongoing operations.

  1. 01

    Assessment

    Version, interfaces, rule set, VPN, plugins and high availability.

  2. 02

    Backup and access

    Back up the configuration, set up a dedicated admin account with a second factor, document emergency access.

  3. 03

    Connect monitoring

    Connection to 24/7 monitoring and definition of alert paths.

  4. 04

    Ongoing operations

    Updates in the maintenance window, changes on instruction, report on work carried out.

Pricing

Price by firewall and service level

The number of firewalls, high availability, VPN scope and service level determine the effort. We state the price in the proposal after the assessment. Individual tasks without an ongoing contract are billed at the support rate of €120 excl. VAT / hour.

Firewall operationsPrice in the proposal

Comparison

Run the firewall yourself or have it managed

OPNsense is quick to install. The work lies in operating it afterwards: updates, rule set, intrusion detection and evidence.

TaskRun it yourselfFirewall operations (WZ-IT)
Security updateswhen someone has timein the maintenance window, after a backup
Rule changesoften undocumentedon instruction, with reason and time
Intrusion detectionrarely set upSuricata with maintained rule sets
Evidence (e.g. NIS2)your own planningchanges and updates documented

Frequently Asked Questions

Answers to the most important questions

Reviews & projects

Operations that visibly relieve customers

Customer feedback on monitoring, updates, maintenance, support and stable production systems.

Networking & Provisioning

WZ-IT moved our studio infrastructure from decentralised individual devices to a central platform: every site is securely connected via VPN, new devices are onboarded automatically and an entire site is provisioned from a template, without manual steps on location. What impressed me most is the breadth and depth of their knowledge: Timo and Robin are not a typical IT provider who sets up a server and leaves. The two of them think their way into highly complex infrastructure and software topics, work through every requirement we put in front of them, and build networking, provisioning and operations so that everything fits together in the end. WZ-IT is an excellent partner for complex software, network and architecture projects.
Steve KirchnerManaging Director, nextGYM GmbH
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International

Built in Germany's Ruhr Valley. Running worldwide.

WZ-IT designs, develops and operates infrastructure and software for clients in Germany and internationally. We deliver projects remotely and continue supporting them in ongoing operations after go-live.

Selected projects

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Enquiry

Request firewall operations

For an initial assessment, the number of firewalls, version, VPN connections and whether an HA pair exists are sufficient. We only need access credentials after commissioning.

  • Straight with Timo and Robin - no sales team, no pitch
  • A professional assessment of your situation
  • Concrete next steps for infrastructure, software or AI

The conversation is free and non-binding.

WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.
Jakob ÖschlbergerInno7 GmbH
Timo and Robin, founders of WZ-IT

Which firewall should we manage?

Choose the appropriate starting point and briefly describe your environment.

We usually respond within one business day. Please do not send access credentials yet.

WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.
Jakob ÖschlbergerInno7 GmbH