I can't figure out the Data Center Designer (DCD). Do you handle that?

Yes. For IONOS Cloud environments, we record the existing DCD configuration and take over agreed changes to servers, NICs, LANs, storage, and firewall rules. Changes are documented and production changes include a rollback path.

Do you also support old '1&1' server contracts?

We assess existing IONOS and former 1&1 servers by product, management access, operating system, and support status. If safe ongoing operations are no longer reasonable, we define a time-limited upgrade or migration path.

Do you manage IONOS Cloud Cubes and VPS?

Yes. We operate Linux on suitable IONOS VPS, Cloud Cubes, Cloud Servers, and Dedicated Servers. Because management, networking, and resource models differ by product, we confirm the exact scope after a technical audit.

Can you integrate IONOS S3 Object Storage?

Yes. We can integrate IONOS Object Storage for suitable backup, archive, or application data. Whether S3-compatible object storage fits the specific use case is assessed in advance.

How do you secure my server in the DCD?

We align provider-side firewall rules, the local Linux firewall, and administrative access. Depending on the target architecture, non-public services can be reached through VPN, a bastion, or private networks.

Is the setup GDPR compliant?

IONOS offers locations in Germany. We document the selected location, subprocessors, access paths and technical measures, and provide a DPA for our part of the service. Whether the overall setup complies with the GDPR and sector-specific requirements must be assessed for the specific use case.

How does backup with Acronis work?

Where IONOS Cloud Backup is part of the environment, we configure and monitor the agreed plans. A separate backup target can be used instead. Frequency, retention, recovery tests, and recovery objectives are defined in scope.

Do you do IONOS Managed Kubernetes?

Yes. With IONOS Managed Kubernetes, IONOS operates the agreed provider components. WZ-IT can cover node pools, add-ons, networking, storage, GitOps, and workloads under a separately defined Kubernetes scope.

We use Docker on a Cloud Server. Do you manage that?

Yes. We install and harden the Docker engine, set up Docker Compose setups and handle log management. We ensure containers automatically start on reboot.

How does the handover work? Do you need my password?

No. Wherever possible, we use a separate technical user and dedicated SSH keys with only the rights required for the scope. Access and emergency procedures are documented during onboarding.

Can you manage our IONOS servers without us migrating anywhere?

Yes. Your servers, contracts, and invoices remain in your IONOS account. WZ-IT receives the required technical access and takes over only the systems and operating duties documented in the agreement.

What does the service cost?

Monitoring-only starts at €49.90 net per server and month; our team reviews alerts and notifies your team during service hours. Management of an existing Linux server starts at €149.90 net per month. Exact scope and incident response depend on the audit and selected service level. Progressive volume pricing applies to further servers in one coherent environment.

My server is slow. Can you help?

Yes. We assess CPU, memory, I/O, network, operating system, and application behavior. This determines whether configuration, storage, server class, or the application should change. Changes require a backup, maintenance plan, and tested rollback path.

Can you help us migrate from AWS to IONOS?

Yes. We inventory AWS dependencies, data volumes, networking, availability, and recovery targets and design an appropriate IONOS target architecture. Test migration, cutover, and rollback are planned for the project.

Which Linux distributions do you support on IONOS?

For regular operations, we primarily support Debian, Ubuntu LTS, AlmaLinux, and Rocky Linux. Other or end-of-life systems are assessed for maintainability, vendor support, and an upgrade path before takeover.

Do you also do Windows Server at IONOS?

Our focus is clearly on Linux. If you have a pure Windows environment, we're not the right partner. However, in hybrid setups (Windows AD + Linux web server) we professionally manage the Linux part and connect it to your AD.

Can you install Proxmox on IONOS Dedicated Servers?

We plan Proxmox on suitable IONOS dedicated infrastructure as a separate architecture scope. Hardware, remote access, networking, additional addresses, backup, and restart procedures must be assessed before installation.

What happens with hardware failures?

The procedure depends on the IONOS product and agreed architecture. We first distinguish provider incidents from guest operating-system or application failures, open required IONOS tickets, and execute the documented recovery steps.

Do you offer 24/7 support for IONOS?

Yes, for P1 incidents in Production within 60 minutes and Critical within 30 minutes. Other priorities and service levels follow their respective service windows. For provider incidents, we coordinate escalation to IONOS within the agreed operating scope.

Managed IONOS servers: system administration and operations

Operations for IONOS dedicated servers, Cloud Cubes, and virtual servers, including secure configuration in the Data Center Designer. Systems remain in your IONOS account while we take over the agreed operating scope.

VPS, Cloud & Dedicated
Systems remain in your account
Service levels up to 24/7 for P1

Configure IONOS operations To server audit

Reviews

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Managed IONOS

IONOS infrastructure with clear operating responsibility

IONOS provides several server and cloud product models. WZ-IT maps the workload to an appropriate product and takes over agreed duties from operating system and networking to monitoring, backup management, and incident response.

Data Center Designer (DCD)
For IONOS Cloud environments, we design and configure servers, Cubes, NICs, LANs, storage, and firewall rules in the DCD or through APIs.
Appropriate IONOS product
VPS, Cloud Cubes, Cloud Servers, and Dedicated Servers use different resource and management models. We assess suitability against the workload.
Backup and recovery
We manage agreed IONOS backup plans or integrate a separate backup target. Retention and recovery tests follow the agreed RPO, RTO, and scope.

Responsibility

What IONOS does not cover - and we do

For self-managed IONOS servers, the customer generally remains responsible for the operating system, applications, and operational controls. WZ-IT takes over the agreed portion.

IONOS

Your responsibility at IONOS

Root access comes with operating responsibility: for self-managed servers, configuration, hardening, and updates remain with the customer. IONOS outlines the product models on its Linux server overview.
Backup products provide capabilities; backup plans, retention, job control, and recovery procedures must fit the application.
Service monitoring and human response to alerts must be organized separately for self-managed systems.
DCD, operating-system, and application changes require coordinated ownership and documented rollback paths.

WZ-IT

What we take over

Patching and updates in coordinated maintenance windows
Security hardening and a documented access model
Monitoring; response according to the selected service level
Backup management and recovery tests according to the agreed scope
Incident handling including ticket coordination with IONOS

IONOS service areas

Which IONOS products we design, integrate, and operate

IONOS VPS, IONOS Cloud, and dedicated servers are different product families. We therefore name the exact product scope and do not imply that features available only in the Data Center Designer or individual cloud services apply everywhere.

Compute & DCD

Operate Compute Engine, Cubes, and virtual data centers

Select Dedicated Core Servers, vCPU Servers, and Cubes by workload and scaling model
Structure Virtual Data Centers, NICs, LANs, images, and Block Storage in the DCD
Take over VPS and Dedicated Servers following a product-specific assessment
Operate Linux hardening, updates, Docker, reverse proxies, and agreed services
Use the Cloud API, SDKs, or Terraform for repeatable changes

Scope boundary and notes

For IONOS Cloud, we structure resources in the Data Center Designer and operate the agreed Linux and application scope. VPS and dedicated servers are treated separately.

Responsibility boundary: IONOS operates the relevant platform. The guest operating system, DCD configuration, data, and applications remain customer responsibilities unless WZ-IT explicitly takes them over.

Outcome: A documented compute scope without mixing VPS, IONOS Cloud, and dedicated-server capabilities.

VDC Networking

Design LANs, firewalls, load balancers, and VPN in the VDC

Private and public LANs, IP addresses, IP Failover, and Cross Connect
NIC-based Firewall, Network Security Groups, and Flow Logs
Managed NAT Gateway plus Managed Network and Application Load Balancers
VPN Gateway using IPsec or WireGuard for sites and additional VDCs
Integrate Cloud DNS, certificates, and administrative access into operations

Scope boundary and notes

We combine IONOS network services into a traceable access and traffic-flow model while respecting their product-specific constraints.

Responsibility boundary: DCD firewalls and Network Security Groups do not automatically replace local hardening or application-level access controls. Rules and traffic flows remain subject to documentation.

Outcome: A VDC network architecture with defined segments, access paths, and external connections.

Kubernetes & data

Operate Managed Kubernetes and Data Services around the application

Managed Kubernetes clusters, node pools, maintenance windows, and upgrades
Private Container Registry, deployments, ingress, secrets, and observability
PostgreSQL, MariaDB, MongoDB, and In-Memory DB after product and edition review
Connect Object Storage and Network File Storage to applications
Treat Event Streams for Apache Kafka as a separate platform scope

Scope boundary and notes

With managed services, IONOS operates parts of the platform. WZ-IT covers cluster integration, workloads, data access, and remaining operating duties by scope.

Responsibility boundary: A managed control plane or database does not remove responsibility for networking, data, permissions, capacity, and application behavior.

Outcome: A clear split between provider operation, WZ-IT duties, and application-team responsibility.

Monitoring & recovery

Fit IONOS Monitoring, Logging, and Backup into operations

Complement Monitoring Service and Logging Service with WZ-IT service checks
Configure Backup Service for suitable resources and control its jobs
Map Block Storage snapshots and Object Storage to recovery objectives
Include Certificate Manager and SSH Key Manager in access and certificate processes
Document restore tests, RPO, RTO, and incident procedures

Scope boundary and notes

Native services can provide the technical foundation. We define checks, alert paths, retention, and restore procedures around the application.

Responsibility boundary: An enabled service guarantees neither application-consistent protection nor human response. Both must be agreed in the operating and service-level scope.

Outcome: Measurable operating states and a tested recovery path instead of isolated cloud features.

Takeover & migration

Structure and evolve existing IONOS environments

Inventory contracts, VDCs, servers, networks, and data paths
Onboard monitoring, backup, maintenance windows, and documentation
Migrate between VPS, IONOS Cloud, Dedicated, or external providers
Review capacity, cost, and lifecycle using actual utilization
Coordinate provider tickets with measurements and technical isolation

Scope boundary and notes

We start with the existing account and assess product selection, DCD, access, cost, and technical dependencies before recommending changes or migrations.

Responsibility boundary: Provider, product, or architecture changes are not recommended by default. Risk, dependencies, recoverability, and operating cost determine the path.

Outcome: A traceable action plan for stabilization, operations, and migration where appropriate.

One operating model

One operating model for IONOS and additional systems

The provider is only one operating location. WZ-IT connects servers, clouds, and on-premises systems into a documented environment with consistent monitoring, controlled access, and one coordinated service level.

View hybrid and multi-cloud operations

Location and control

Contracts, accounts, and administrative control remain with you. We take over the agreed technical operations without moving the infrastructure into a closed hosting product.

Private connectivity

NetBird, WireGuard, or existing site connections integrate further clouds, Proxmox systems, and on-premises networks through controlled paths.

Operations and response

Monitoring, updates, backups, documentation, and incident response are designed across all participating systems and operated according to the selected service level.

Monitoring · SLA · Operations

IONOS
Private connectivity
Cloud · Proxmox · On-premises

DCD

Plan DCD, server operations, and applications together

The Data Center Designer represents IONOS Cloud resources. Production use also requires defined ownership for the operating system, application, monitoring, and recovery.

Cloud scope

Within the agreed IONOS Cloud scope

Structure Cloud Servers and Cubes in virtual data centers
Configure NICs, public and private LANs, and firewall rules
Document block storage, images, and recovery access
Integrate load balancers and object storage where required
Optionally implement repeatable changes through APIs or infrastructure as code

Plan Proxmox on IONOS separately

Note

Location and data flows

Region, data paths, administrative access, and subprocessors are documented for the selected IONOS product.

Process

How we take over existing IONOS systems

The audit first establishes current state, responsibilities, and required action.

01
Audit
We inventory systems, access paths, dependencies, updates, and backups.
02
Hardening
We implement agreed safeguards and technical access.
03
Onboarding
We configure monitoring, alert paths, maintenance windows, and documentation.
04
Operations
We perform the documented operating duties according to the service level.

Service scope

Monitoring or full operations

With Monitoring Only, our team reviews alerts and notifies your team during service hours; incident resolution stays with you. Your servers remain in your provider account. The first managed Linux server starts at €149.90; progressive volume pricing applies from the second server.

Server operationsfrom €149.90Monitoring Only from €49.90

Configure server operations Pricing and service levels

Other routes

Conversation

Managed operations for IONOS infrastructure

We assess your existing environment and clearly define which systems and operating duties WZ-IT can take over.

Discuss IONOS operations →Entry

Server audit

The audit first establishes current state, responsibilities, and required action.

To server audit →

Frequently Asked Questions

Answers about product scope, DCD, security, operations, and service levels

TopicsPanel & Infrastructure (DCD)Security & Compliance Container & Kubernetes Operations & Support Emergency & SLA

Panel & Infrastructure (DCD)

Security & Compliance

Container & Kubernetes

Operations & Support

Emergency & SLA

Knowledge

Further guides

In-depth knowledge from our knowledge base.

Guides

Further entry points

Reviews & projects

Operations that visibly relieve customers

Customer feedback on monitoring, updates, maintenance, support and stable production systems.

WZ-IT moved our studio infrastructure from decentralised individual devices to a central platform: every site is securely connected via VPN, new devices are onboarded automatically and an entire site is provisioned from a template, without manual steps on location. What impressed me most is the breadth and depth of their knowledge: Timo and Robin are not a typical IT provider who sets up a server and leaves. The two of them think their way into highly complex infrastructure and software topics, work through every requirement we put in front of them, and build networking, provisioning and operations so that everything fits together in the end. WZ-IT is an excellent partner for complex software, network and architecture projects.

Steve KirchnerManaging Director, nextGYM GmbH

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International

Built in Germany's Ruhr Valley. Running worldwide.

WZ-IT designs, develops and operates infrastructure and software for clients in Germany and internationally. We deliver projects remotely and continue supporting them in ongoing operations after go-live.

Selected projects

Read client reviews

Enquiry

What can we take over for you?

Tell us briefly what it is about - we will get back to you within one business day.

Straight with Timo and Robin - no sales team, no pitch
An honest take, including when we are not the right fit
Concrete next steps for infrastructure, software or AI

No risk: worst case, you leave with a clearer understanding of your project than before.

WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.

Jakob ÖschlbergerInno7 GmbH

Email[email protected]Phone+49 2922 875068

WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.

Jakob ÖschlbergerInno7 GmbH

Managed IONOS servers: system administration and operations

Data Center Designer (DCD)

Appropriate IONOS product

Backup and recovery

Your responsibility at IONOS

What we take over

Operate Compute Engine, Cubes, and virtual data centers

Design LANs, firewalls, load balancers, and VPN in the VDC

Operate Managed Kubernetes and Data Services around the application

Fit IONOS Monitoring, Logging, and Backup into operations

Structure and evolve existing IONOS environments

Location and control

Private connectivity

Operations and response

Monitoring · SLA · Operations

Within the agreed IONOS Cloud scope

Location and data flows

Audit

Hardening

Onboarding

Operations

Managed operations for IONOS infrastructure

Server audit

Panel & Infrastructure (DCD)

I can't figure out the Data Center Designer (DCD). Do you handle that?+

Do you also support old '1&1' server contracts?+

Do you manage IONOS Cloud Cubes and VPS?+

Can you integrate IONOS S3 Object Storage?+

Security & Compliance

How do you secure my server in the DCD?+

Is the setup GDPR compliant?+

How does backup with Acronis work?+

Container & Kubernetes

Do you do IONOS Managed Kubernetes?+

We use Docker on a Cloud Server. Do you manage that?+

Operations & Support

How does the handover work? Do you need my password?+

Can you manage our IONOS servers without us migrating anywhere?+

What does the service cost?+

My server is slow. Can you help?+

Can you help us migrate from AWS to IONOS?+

Which Linux distributions do you support on IONOS?+

Do you also do Windows Server at IONOS?+

Can you install Proxmox on IONOS Dedicated Servers?+

Emergency & SLA

What happens with hardware failures?+

Do you offer 24/7 support for IONOS?+

Guides

Further entry points

Built in Germany's Ruhr Valley. Running worldwide.

Selected projects

Read client reviews

What should we take over at IONOS?