Umami Hosting in Germany
We design and operate Umami as a controlled analytics platform - including PostgreSQL, tracking design, events, roles, backups and clearly defined service levels.
About the technology
Web analytics within your own operating architecture
Umami captures page views, acquisition, device classes and custom events and turns them into dashboards, funnels, journeys, retention and campaign insights. With a self-hosted platform, infrastructure and analytics data remain under your control.
WZ-IT looks beyond the tracking container. We design PostgreSQL, reverse proxy, collection endpoint, roles, retention, monitoring, updates, backups and recovery as one service and connect it to existing websites and applications where required.
Umami capabilities for web and product analytics
Websites and core metrics
Analyse page views, visitors, sessions, referrers, campaigns, countries, browsers and device classes across multiple websites.Custom events and goals
Model clicks, forms, downloads and application steps as events and include them as traceable goals in the measurement design.Funnels, journeys and retention
Analyse usage paths, drop-offs, return behaviour and cohorts without leaving the business interpretation of metrics to the tool.Dashboards and teams
Organise websites and reports in teams, distribute role-based access and share selected views in a controlled way.API and integrations
Connect analytics data and events to applications, reports or automations through the REST API and document the resulting data flows.Privacy-oriented operations
Configure cookieless tracking and self-controlled data storage properly. Legal assessment still depends on the specific implementation and context.
Operations beyond installation
Operate Umami as an analytics service, not a single tracking script
Reliable web analytics depends on measurement design, data collection and operations. We combine Umami, PostgreSQL, collection endpoints, access, retention and recovery into a documented platform.
Tracking and analysis
Websites, events, goals and reports are configured traceably and documented in a versionable form.Analytics data
PostgreSQL, data growth, retention and exports are included in capacity and privacy planning.Access and governance
Teams, roles, shared views and integrations follow an agreed access and data model.Operations and recovery
Monitoring, updates, backups, restore tests and incident processes protect the technical platform.
Area
Who is responsible for what?
We separate technical analytics operations, tracking implementation and business interpretation of metrics.
| Area | Responsibility | Scope and boundaries |
|---|---|---|
| Architecture and provisioning | WZ-IT | Umami, PostgreSQL, TLS, reverse proxy, secrets and reproducible deployment. |
| Umami runtime and updates | WZ-IT | Maintenance of the agreed instance with release assessment, backup and controlled updates. |
| Monitoring and backups | WZ-IT | Monitoring and protection of database, configuration and relevant operational data. |
| Measurement and event model | Shared | WZ-IT implements technical collection; the customer defines goals, metrics and business meaning. |
| Privacy and retention | Shared | WZ-IT implements agreed settings; the customer defines the legal basis, notices and retention rules. |
| Interpretation and decisions | Customer | Assessment of metrics, campaigns and user behaviour remains with the responsible business team. |
| Migration and integrations | Optional WZ-IT service | Tracking migration, event implementation, reporting connections and historical data are planned separately. |
Managed Hosting & Operations
How much does Umami hosting cost?
Compute, applications, storage and response are shown separately. You can see what ongoing operations include and which requirements need a technical assessment.
Umami hosting in Germany: GDPR-compliant operations
- One managed standard application included
- .de domain included or your own domain or subdomain via CNAME
- Choice of location: Germany (ISO 27001, BSI C5), Switzerland (ISO 27001) or Austria (ISO 27001), each within the scope of the data centre operator
- Confidentiality agreement under Section 203 German Criminal Code (StGB) available on request (location Germany)
- 99.9 % standard availability per month
- Regular updates, CVE monitoring and prioritised patches for critical vulnerabilities
- Central logs with immutable retention
- Daily backup with 7-day retention
- 5 TB outbound traffic per workload and month
- 24/7 proactive monitoring
- Five service levels, 24/7 P1 response with Production or Critical
- Personal technical contact
Instance sizes and monthly prices
- XS · 2 vCPU, 2 GB RAM, 40 GB NVMe SSD
- €99.90 in total
- S · 2 vCPU, 4 GB RAM, 80 GB NVMe SSD
- €129.90 in total
- M · 4 vCPU, 8 GB RAM, 80 GB NVMe SSD
- €159.80 in total
- L · 8 vCPU, 16 GB RAM, 80 GB NVMe SSD
- €219.80 in total
- XL · 16 vCPU, 32 GB RAM, 80 GB NVMe SSD
- €329.80 in total
- Additional storage per 50 GB
- +€4.99
Straightforward provisioning within a few business days
- Bank transfer
All prices are net and exclude statutory VAT. The offers are addressed to businesses. All on-premises options
Other options
Try it free for 7 daysRequest a test instance
We set up a test instance for you, usually on the next business day. No payment details required. After seven days it is deleted unless you continue.
Request a test instance →Bring Your Own InfrastructureInstallation on Your Infrastructure
Installation on your own infrastructure · On-premise or in your cloud · Control over data location and access · Custom configuration · Complete documentation · Initial setup & configuration · Optional support and maintenance contract
Request a proposal →On-premises optionRun Umami on hardware at your organisation
As an alternative to managed hosting in the data centre, WZ-IT provides the hardware, configures Umami, and handles hardening, monitoring, updates, backup and technical support. Access can be limited to the internal network or enabled through VPN and existing identities.
View WZ-IT App Node →Service levels
Five service levels for different operating requirements
Response target = initial technical response to critical incidents (P1) · Price and flexible operations allowance per customer environment and month · Hourly rate for additional work
Essential
Next business dayby end of dayInitial technical response to critical incidents (P1) by the end of the next business day
includedin the base operations price
no allowance- Hourly rate
- Standard rate
- regular service hours
- €120
- outside regular service hours
- €240
For less time-critical systems, staging and internal applications.
Business
Popular4 hwithin service hoursInitial technical response to critical incidents (P1) within 4 service hours
+€99.90
0.5 h allowance- Hourly rate
- 5% below standard
- regular service hours
- €114
- outside regular service hours
- €228
For production systems without contractual night and weekend on-call coverage.
Priority
1 hwithin service hoursInitial technical response to critical incidents (P1) within 1 service hour
+€199.90
1 h allowance- Hourly rate
- 10% below standard
- regular service hours
- €108
- outside regular service hours
- €216
For business-critical systems requiring a fast response during the service window.
Production
60 minnights and weekends includedInitial technical response to critical incidents (P1) within 60 minutes, 24/7
+€349.90
1 h allowance- Hourly rate
- 15% below standard
- regular service hours
- €102
- outside regular service hours
- €204
24/7 P1 on-call coverage for business-critical production environments.
Critical
after audit30 minnights and weekends includedInitial technical response to critical incidents (P1) within 30 minutes, 24/7
+€549.90
2 h allowance- Hourly rate
- 20% below standard
- regular service hours
- €96
- outside regular service hours
- €192
Available after audit, runbook and capacity approval.
Business, Priority, Production and Critical include the first covered workload in a customer environment. Further covered workloads cost €29.90, €39.90, €49.90 and €59.90 per month respectively. For monitoring-only servers, we notify within the level's window for €14.90, €19.90, €24.90 and €29.90 per server and month respectively; without a service level, during service hours.
The flexible operations allowance applies to planned work during regular service hours and expires at month end. Operations, monitoring, backups, maintenance and updates within the agreed scope do not reduce it. Additional work beyond the agreed operations and the allowance, as well as further incident work, is billed at the hourly rate of the service level of the affected environment. The standard rate applies to commissioned work without a service level. Hour packages and fixed prices have their own prices. All prices are net and exclude statutory VAT. The offers are addressed to businesses.
SLA & Service Levels →Sizing and deployment
Size Umami by traffic, event volume and reporting workload
Website count alone is insufficient. Page views, custom events, retention, concurrent dashboards and complex insights determine compute, PostgreSQL and storage.
| Usage scenario | Technical starting point | Key factors |
|---|---|---|
| One or a few websites with moderate traffic | S or M, PostgreSQL | A sensible starting point for moderate event volume and standard reports. |
| Several websites with regularly used dashboards | M or L, PostgreSQL | Traffic peaks, retention, teams and report usage are assessed in advance. |
| Product analytics with many custom events and insights | L or custom sizing | Event cardinality, funnels, journeys and retention can materially affect database and query load. |
| Business-critical analytics with specific recovery objectives | Custom architecture | Database, replication, backup, monitoring and recovery are designed against explicit RPO/RTO targets. |
- Measurement design, custom event implementation and migration of historical analytics data are project services and are not included in the generic workload price.
Sizing and deployment
Run Umami where websites and data governance require it
The standard price describes one managed workload. Very high event volume, special availability objectives and custom data pipelines are added transparently.
Managed hosting in Germany
Dedicated workload with agreed compute, backup, monitoring and service level.Customer cloud account
Operation in the customer's account when data paths and governance should remain there.On-premises
Integration with existing virtualisation, network, database and backup processes.Hybrid with central analytics
Several websites or applications send data through defined endpoints to a deliberately placed instance.
Target architecture
Design collection endpoints, identities and analytics data together
Umami connects publicly embedded tracking scripts to an internal reporting platform. Data collection, proxy, access, retention and exports therefore form one architecture.
Websites, applications and teams
Tracking scripts, custom events, marketing parameters, dashboards, APIs and authorised users.
Collection and secure access
TLS, collection endpoint, reverse proxy, firewall rules and optional private administrative access.
Teams and permissions
Administrators, teams, website assignments, shared views and technical API access.
Umami platform
Web analytics, events, goals, funnels, journeys, retention, campaigns and reports.
PostgreSQL
Sessions, page views, events, configuration and reporting data with planned retention.
Operating services
Monitoring, logs, updates, backups and tested recovery.
API and data flows
Controlled connections to websites, applications, reporting and automation.
Before production launch, we document collected data, events, retention, roles, backup scope and recovery of the complete platform.
Role in the overall system
Related services for Umami
This page covers installation and the agreed platform operations for Umami. Custom code, the access layer and special confidentiality requirements remain clearly separated responsibilities that can be added when needed.
Support custom code and integrations
Keep custom extensions, interfaces and dependencies controlled, updated and supportable.
View service Secure accessConnect users, sites and systems
Add identity-based access and private network paths as a separate operational layer.
View service Operate confidentiallyAssess Section 203 requirements separately
For professional secrecy holders, define contractual, access and infrastructure requirements in a dedicated operating model.
View serviceThree relevant adjacent paths instead of a long list of further products.
View the overall systemQuestions about Umami managed hosting
Answers about licensing, privacy, migration, PostgreSQL and operations.
- Umami Hosting with WZ-IT starts at €99.90 net per month. It includes a dedicated size XS instance (2 vCPU, 2 GB RAM, 40 GB NVMe SSD), updates, daily backups with 7 days of retention, 24/7 monitoring, 5 TB of outbound traffic and a first response to critical incidents by the end of the next business day. Larger instances and higher service levels cost extra; the configurator shows the total price.
- The entry level is a dedicated size XS instance with 2 vCPU, 2 GB RAM, 40 GB NVMe SSD for €99.90; it suits lightweight applications as well as test and development environments. Size S with 2 vCPU, 4 GB RAM, 80 GB NVMe SSD costs €129.90. We check which size Umami needs in production before provisioning. Size M (4 vCPU, 8 GB RAM, 80 GB NVMe SSD) costs an extra €29.90 excl. VAT, L (8 vCPU, 16 GB RAM, 80 GB NVMe SSD) an extra €89.90 excl. VAT and XL (16 vCPU, 32 GB RAM, 80 GB NVMe SSD) an extra €199.90 excl. VAT, each per month. Additional storage costs €4.99 excl. VAT per 50 GB and month.
- No. WZ-IT does not limit the number of users. How many users can work smoothly at the same time depends on usage and the chosen instance size XS to XL.
- Umami Hosting can be cancelled monthly, with no minimum term and 30 days' notice to the end of the month.
- Germany, Switzerland and Austria are available at the same prices. All three locations are data centres without US clouds that are ISO 27001 certified within the scope of the respective data centre operator; in Germany we additionally operate with a German provider whose data centres are BSI C5 attested. A confidentiality agreement under Section 203 German Criminal Code (StGB) is also available for app hosting on request, at the German location only; the separate Section 203 Managed Cloud for professional-secrecy holders is available in Germany only.
- Yes. Besides Germany, Switzerland and Austria are available as locations, at the same prices in euros. The operator of the data centre in Switzerland is certified to ISO 27001, ISO 9001, ISO 14001 and ISO 50001 and sources electricity from renewable sources; the data centre in Austria is ISO 27001 certified. State the preferred location in your request; it is recorded in the proposal.
- We typically provide a production instance within a few business days after signing. For a trial, we set up a test instance, usually on the next business day; it runs free of charge for 7 days and without payment details.
- Yes. One .de domain is included with every hosting plan. Alternatively, connect your own domain or subdomain with a CNAME record.
- Yes. The official Umami repository is released under the MIT licence. WZ-IT is an independent provider of installation, integration and operations; Umami Cloud is a separate vendor offering.
- Umami's standard tracking operates without cookies and without cross-site tracking. Whether a specific setup requires consent or notice still depends on configuration, additional events, connected data and applicable law and should be assessed legally.
- Yes, as a controlled migration project. We compare metrics and event models, implement the new tracking and validate it in parallel. Depending on exports and APIs, historical data cannot always be transferred fully or equivalently.
- Current Umami documentation specifies PostgreSQL. We size the database, connections, storage, maintenance and backup according to event volume and retention.
- We assess release notes and database migrations, create a consistent backup, test higher-risk changes in advance and perform the update during the agreed maintenance window with a rollback plan.
- The PostgreSQL database contains the core analytics data. We also protect relevant configuration and secrets for the agreed setup and test recovery instead of monitoring only the backup job.
- Yes. Websites can be managed separately and assigned to teams. Roles, shared views and API access are aligned with the desired governance model before rollout.
Knowledge
More about Umami
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Reviews & projects
Client feedback and projects worldwide
Networking & Provisioning
WZ-IT moved our studio infrastructure from decentralised individual devices to a central platform: every site is securely connected via VPN, new devices are onboarded automatically and an entire site is provisioned from a template, without manual steps on location. What impressed me most is the breadth and depth of their knowledge: Timo and Robin are not a typical IT provider who sets up a server and leaves. The two of them think their way into highly complex infrastructure and software topics, work through every requirement we put in front of them, and build networking, provisioning and operations so that everything fits together in the end. WZ-IT is an excellent partner for complex software, network and architecture projects.
Steve KirchnerManaging Director, nextGYM GmbH
International
Built in Germany's Ruhr Valley. Running worldwide.
WZ-IT designs, develops and operates infrastructure and software for clients in Germany and internationally. We deliver projects remotely and continue supporting them in ongoing operations after go-live.
Selected projects
- LiveRemote access platform for distributed water treatment plantsABCO Water Systems · Australia · Secure Access & OT
- 81%AWS migration with substantially lower operating costsEVA Real Estate · UAE · Cloud exit & infrastructure
- 98%Provision new sites in minutes instead of hoursnextGYM GmbH · Germany · Automation & IoT
Read client reviews
Managed Hosting & Operations
Enquire about hosting and operations for Umami
Briefly describe the current state and objective for Umami. We assess infrastructure, integration, and ongoing operations.
- Straight with Timo and Robin - no sales team, no pitch
- A professional assessment of your situation
- Concrete next steps for infrastructure, software or AI
The conversation is free and non-binding.
WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.
Jakob ÖschlbergerInno7 GmbH
WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.