WZ-IT runs Documenso as a dedicated instance in data centres in Germany, Switzerland or Austria, with updates, daily backups, 24/7 monitoring and a personal contact. On request, we also install Documenso in your cloud or on premises.
Documenso is an open-source software that stands out as an alternative to DocuSign. With a wide range of features and a clear, intuitive design, it enables you to manage your signing processes efficiently.
Documenso can be self-hosted, making data location and access controllable. Email delivery, signature services and other integrations are considered separately in the data-flow assessment.
Send documents for signing directly via email to your recipients.
Create Teams
Manage teams and scale your signing processes effortlessly.
Create Templates
Templates allow you to quickly generate documents with pre-filled recipients and fields.
Public Profile
Provide public documents that can be signed instantly without the need to send them individually.
Extensive API
Leverage the extensive API for seamless integration and automation of your signing processes.
Webhooks
Integrate webhooks for real-time notifications and automated workflows.
Infrastructure, integration and operations
Documenso as part of your infrastructure
We do more than provide an application. WZ-IT designs the technical architecture, integrates network and identity, operates the agreed scope and develops integrations when the standard product is not enough.
Architecture and migration
Sizing, target environment, data transfer, cutover and recovery are resolved before production operations.
On-Premise
In your data center: Installation on bare-metal, VM or Docker · Integration with existing Active Directory/LDAP
Installation in your cloud
In your own cloud account, for example with AWS, Azure, GCP or Hetzner · Terraform/IaC setup (optional) · Kubernetes or Docker Compose · Capacity and scaling design
Enterprise Setup
Advanced architecture after technical and licence assessment: HA and recovery design where supported by the application and edition · Logging according to feature set and edition · Custom security policies
Network and identity
SSO, secure access, internal systems and existing security components are integrated appropriately.
VPN Access
WireGuard, NetBird, Tailscale, Headscale, OpenVPN, Cloudflare Tunnel · Easy client setup for all devices
SSO Integration
Directly or through an upstream identity layer
Multi-Factor Auth
Depends on application, edition and identity provider
Firewall & Hardening
Fail2Ban, Rate Limiting, IP Whitelisting
Monitoring and service level
Updates, backups, technical monitoring and response paths follow a transparent operational scope.
24/7 proactive monitoring
Updates and patches
Regular updates, CVE monitoring and prioritised patches for critical vulnerabilities
Daily backup with 7-day retention
Personal technical contact
Integration and development
APIs, automation and custom extensions can be delivered beyond basic deployment.
Template & Signing API
Programmatic filling of templates. Your app sends JSON data (name, date, amount), Documenso generates the PDF and sends the signing link.
Completion Webhooks
As soon as everyone has signed, our webhook handler receives the finished document and archives it legally compliant in your DMS (Nextcloud/Paperless).
Self-Hosted Customization
Since open source, we can completely customize the signing experience (custom CSS, email texts, certificate providers) - full brand experience.
Full-service installation with no hidden costs
What the Documenso setup includes
Complete installation & configuration
SSL certificate & reverse proxy setup
Backup strategy & disaster recovery
Performance optimization & tuning
Security hardening following OWASP
Monitoring & logging setup
Documentation & best practices
Administrator training (remote)
30 days email support included
Dedicated contact person
Optional integration: LDAP/AD, SSO, MFA
Update strategy & patch management setup
The exact scope depends on the application, edition, infrastructure and criticality. Vendor licences and non-standard components are quoted separately.
Concrete Use Cases
Documenso Development & Integration
Signatures shouldn't be a manual process. We integrate Documenso deep into your applications so contracts are automatically generated and sent.
Automated HR Onboarding
Problem
Employment contracts are created manually and sent via mail/post.
Solution
HR software triggers Documenso API. Contract is filled with candidate data, signed, and automatically placed in the personnel file.
Embedded Signing
Problem
Users should not leave the web app for signature (e.g., SEPA mandate).
Solution
Embedding the signing frame directly into the checkout process via IFrame/API.
Managed Hosting & Operations
How much does Documenso hosting cost?
Compute, applications, storage and response are shown separately. You can see what ongoing operations include and which requirements need a technical assessment.
Five service levels for different operating requirements
Response target = initial technical response to critical incidents (P1) · Price and flexible operations allowance per customer environment and month · Hourly rate for additional work
Response within service hours24/7 on-call for P1
Essential
Next business dayby end of dayInitial technical response to critical incidents (P1) by the end of the next business day
Mon to Fri, 8 to 17 CET
includedin the base operations price
no allowance
Hourly rate
Standard rate
regular service hours
€120
outsideoutside regular service hours
€240
For less time-critical systems, staging and internal applications.
Business
Popular
4 hwithin service hoursInitial technical response to critical incidents (P1) within 4 service hours
Mon to Fri, 8 to 18 CET
+€99.90
0.5 h allowance
Hourly rate
5% below standard
regular service hours
€114
outsideoutside regular service hours
€228
For production systems without contractual night and weekend on-call coverage.
Priority
1 hwithin service hoursInitial technical response to critical incidents (P1) within 1 service hour
Mon to Fri, 8 to 18 CET
+€199.90
1 h allowance
Hourly rate
10% below standard
regular service hours
€108
outsideoutside regular service hours
€216
For business-critical systems requiring a fast response during the service window.
Production
60 minnights and weekends includedInitial technical response to critical incidents (P1) within 60 minutes, 24/7
P1 around the clock
+€349.90
1 h allowance
Hourly rate
15% below standard
regular service hours
€102
outsideoutside regular service hours
€204
24/7 P1 on-call coverage for business-critical production environments.
Critical
after audit
30 minnights and weekends includedInitial technical response to critical incidents (P1) within 30 minutes, 24/7
P1 around the clock
+€549.90
2 h allowance
Hourly rate
20% below standard
regular service hours
€96
outsideoutside regular service hours
€192
Available after audit, runbook and capacity approval.
Business, Priority, Production and Critical include the first covered workload in a customer environment. Further covered workloads cost €29.90, €39.90, €49.90 and €59.90 per month respectively. For monitoring-only servers, we notify within the level's window for €14.90, €19.90, €24.90 and €29.90 per server and month respectively; without a service level, during service hours.
The flexible operations allowance applies to planned work during regular service hours and expires at month end. Operations, monitoring, backups, maintenance and updates within the agreed scope do not reduce it. Additional work beyond the agreed operations and the allowance, as well as further incident work, is billed at the hourly rate of the service level of the affected environment. The standard rate applies to commissioned work without a service level. Hour packages and fixed prices have their own prices. All prices are net and exclude statutory VAT. The offers are addressed to businesses.
Integrate Documenso into your infrastructure with clear controls
A business application becomes a resilient part of the process landscape only when data flows, roles, communication paths and interfaces are clearly defined.
Teams and business processes
Employees, customers, partners and automated processes use defined roles and entry points.
Secure access
TLS, firewall rules, reverse proxies or private network paths are designed around the platform's exposure.
Identity and permissions
Local accounts, SSO, directories, service accounts and emergency access are connected through clear roles.
Documenso platform
Business features, workflows, roles and configuration are deployed reproducibly and kept up to date.
Database and files
Business data, attachments, retention, export and consistent backups.
Communication services
Email, documents, notifications and optional background services.
APIs and business systems
Controlled connections to CRM, ERP, directories, payment or third-party systems.
The diagram is a resilient target model. Its implementation depends on edition, data flows, load, availability objectives and existing infrastructure.
Role in the overall system
Related services for Documenso
This page covers installation and agreed platform operations for Documenso. Choosing archive and signing beforehand, the access layer and special confidentiality requirements are separate building blocks that can be added when needed.
Documenso Hosting with WZ-IT starts at €99.90 net per month. It includes a dedicated size XS instance (2 vCPU, 2 GB RAM, 40 GB NVMe SSD), updates, daily backups with 7 days of retention, 24/7 monitoring, 5 TB of outbound traffic and a first response to critical incidents by the end of the next business day. Larger instances and higher service levels cost extra; the configurator shows the total price.
The entry level is a dedicated size XS instance with 2 vCPU, 2 GB RAM, 40 GB NVMe SSD for €99.90; it suits lightweight applications as well as test and development environments. Size S with 2 vCPU, 4 GB RAM, 80 GB NVMe SSD costs €129.90. We check which size Documenso needs in production before provisioning. Size M (4 vCPU, 8 GB RAM, 80 GB NVMe SSD) costs an extra €29.90 excl. VAT, L (8 vCPU, 16 GB RAM, 80 GB NVMe SSD) an extra €89.90 excl. VAT and XL (16 vCPU, 32 GB RAM, 80 GB NVMe SSD) an extra €199.90 excl. VAT, each per month. Additional storage costs €4.99 excl. VAT per 50 GB and month.
No. WZ-IT does not limit the number of users. How many users can work smoothly at the same time depends on usage and the chosen instance size XS to XL.
Documenso Hosting can be cancelled monthly, with no minimum term and 30 days' notice to the end of the month.
Germany, Switzerland and Austria are available at the same prices. All three locations are data centres without US clouds that are ISO 27001 certified within the scope of the respective data centre operator; in Germany we additionally operate with a German provider whose data centres are BSI C5 attested. A confidentiality agreement under Section 203 German Criminal Code (StGB) is also available for app hosting on request, at the German location only; the separate Section 203 Managed Cloud for professional-secrecy holders is available in Germany only.
Yes. Besides Germany, Switzerland and Austria are available as locations, at the same prices in euros. The operator of the data centre in Switzerland is certified to ISO 27001, ISO 9001, ISO 14001 and ISO 50001 and sources electricity from renewable sources; the data centre in Austria is ISO 27001 certified. State the preferred location in your request; it is recorded in the proposal.
We typically provide a production instance within a few business days after signing. For a trial, we set up a test instance, usually on the next business day; it runs free of charge for 7 days and without payment details.
Yes. One .de domain is included with every hosting plan. Alternatively, connect your own domain or subdomain with a CNAME record.
WZ-IT moved our studio infrastructure from decentralised individual devices to a central platform: every site is securely connected via VPN, new devices are onboarded automatically and an entire site is provisioned from a template, without manual steps on location. What impressed me most is the breadth and depth of their knowledge: Timo and Robin are not a typical IT provider who sets up a server and leaves. The two of them think their way into highly complex infrastructure and software topics, work through every requirement we put in front of them, and build networking, provisioning and operations so that everything fits together in the end. WZ-IT is an excellent partner for complex software, network and architecture projects.
Steve KirchnerManaging Director, nextGYM GmbHView project
International
Built in Germany's Ruhr Valley. Running worldwide.
WZ-IT designs, develops and operates infrastructure and software for clients in Germany and internationally. We deliver projects remotely and continue supporting them in ongoing operations after go-live.
