Architecture and migration
Sizing, target environment, data transfer, cutover and recovery are resolved before production operations.
WZ-IT plans, installs and operates Twenty as managed hosting, in your cloud or on premises. Depending on the target design, we also provide migration, secure network and identity integration, monitoring, backups, updates, integrations and further development.
The following are trademarks of their respective owners: Twenty (Twenty SAS). WZ-IT is an independent service provider and has no business, partnership, or contractual relationship with these companies. We offer independent migration, installation, hosting, and operations services.
Twenty is a modern, open-source CRM that provides a beautiful alternative to traditional customer relationship management systems like Salesforce and HubSpot.
Built by the community for the community, Twenty offers powerful features in an intuitive interface that your team will actually want to use.
We install, host and operate Twenty CRM for your company - either on our secure, privacy-focused infrastructure in Germany or other locations, as well as on-premise in your own environment.
We provide 24/7 monitoring, backups and maintenance for your Twenty instance. Human response times and support coverage follow the selected service level. Note: certain Enterprise features (e.g. SSO/SAML, advanced workflow automation) are marked as paid Enterprise Edition in Twenty and require a subscription - we support selection and coordination of the appropriate licence; the licence agreement is concluded with the respective vendor.
Beautiful, clean design that your team will love using. No more clunky interfaces or overwhelming dashboards.
The open-source core is released under AGPLv3. Enterprise features, infrastructure, migration and operations are assessed separately for the selected model.
Adapt the CRM to your unique workflows with custom objects, fields, and processes that match your business needs.
Connect Twenty to your existing systems with robust APIs and real-time webhooks for seamless automation.
Keep your CRM up-to-date with automatic email synchronization, sharing everything from metadata to full conversations.
Visualize your workflows with intuitive Kanban boards that make pipeline management effortless and engaging.
Never miss a deal again with built-in task management, follow-ups, and deadline tracking for every opportunity.
Create rich notes with text blocks and markdown support to document every important customer interaction.
Fly through the app with intuitive shortcuts and a powerful ⌘K command palette for lightning-fast navigation.
Professional installation on your infrastructure - on-premise, cloud or hybrid
In your data center
AWS, Azure, Hetzner & more
Advanced architecture after technical and licence assessment
Secure access and access control for your installation
WireGuard, NetBird or Tailscale
Directly or through an upstream identity layer
Depends on application, edition and identity provider
Fail2Ban, Rate Limiting, IP Whitelisting
We set up secure VPN access to your installation - ideal for remote work and external employees.
Full-service installation with no hidden costs
Twenty is the future of open-source CRM. Built on modern standards (NestJS, React). We use this architecture to build CRM logic that feels custom-made.
Everything in Twenty is accessible via GraphQL. We use this for deep integrations where we not only sync data but control entire workflows from external systems.
We write server-side extensions in TypeScript to anchor validations, calculations, or triggers directly in the core - type-safe and performant.
Standard objects like 'Deal' or 'Person' are often insufficient. We define custom objects that exactly map your business model (e.g., 'Property', 'Vehicle') incl. relations.
How we implement Twenty development in practice.
Sales reps spend too much time researching company data (revenue, employee count, tech stack).
A background job that automatically queries APIs (Clearbit, Apollo, LinkedIn) when a new company is created and completes the profile in the CRM.
Your sales process is complex and requires conditional transitions (e.g., 'Quote' only possible if 'Credit Check' passed).
Implementation of guard logic in the pipeline that blocks status transitions or displays warnings if prerequisites are missing.
Calls must be logged manually. Incoming calls do not show a name.
Integration of your phone system (3CX, Sipgate). Upon call, the customer card opens; after the call, duration and recording are automatically saved in the deal.
We do more than provide an application. WZ-IT designs the technical architecture, integrates network and identity, operates the agreed scope and develops integrations when the standard product is not enough.
Sizing, target environment, data transfer, cutover and recovery are resolved before production operations.
SSO, secure access, internal systems and existing security components are integrated appropriately.
Updates, backups, technical monitoring and response paths follow a transparent operational scope.
APIs, automation and custom extensions can be delivered beyond basic deployment.
The exact scope depends on the application, edition, infrastructure and criticality. Vendor licences and non-standard components are quoted separately.
A business application becomes a resilient part of the process landscape only when data flows, roles, communication paths and interfaces are clearly defined.
Employees, customers, partners and automated processes use defined roles and entry points.
TLS, firewall rules, reverse proxies or private network paths are designed around the platform's exposure.
Local accounts, SSO, directories, service accounts and emergency access are connected through clear roles.
Business features, workflows, roles and configuration are deployed reproducibly and kept up to date.
Business data, attachments, retention, export and consistent backups.
Email, documents, notifications and optional background services.
Controlled connections to CRM, ERP, directories, payment or third-party systems.
The diagram is a resilient target model. Its implementation depends on edition, data flows, load, availability objectives and existing infrastructure.
A clearly defined operating scope instead of an opaque hosting flat fee.
Compute, applications, storage and response are shown separately. You can see what ongoing operations include and which requirements need a technical assessment.
We also design custom Twenty architectures, integrations and migrations. Contact us for a technical assessment.
One managed standard Twenty application is included in the Starter workload. Every service level also includes flexible expert time for planned work during regular service hours. Select compute, additional applications, storage and the appropriate service level.
A workload is one compute instance with the applications agreed for it.
One standard app per workload is already included. Additional dedicated servers count as separate workloads.
€79.90 per started TB and month, including daily encrypted offsite backup with 7-day retention.
Whether you run Twenty in-house or need to host confidentiality-professional data §203-ready - we build, operate and maintain Twenty on an encrypted on-site server. Data never leaves the building in cleartext.
See Twenty on-premise
17.09.2025
At WZ-IT, we use Twenty CRM ourselves as our central customer management system. It is lean, modern, completely open source and fits perfectly with our...
01.08.2025
Twenty CRM is a modern, lean alternative to comprehensive CRM systems like Odoo. As an open-source solution, it allows you to maintain full control over...
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No risk: worst case, you leave with a clearer understanding of your project than before.


“WZ-IT's advice on our Azure migration was technically sound and completely non-binding right from the intro call - we took away a great deal.”
Whether a specific IT challenge or just an idea - we look forward to the exchange. In a brief conversation, we'll evaluate together if and how your project fits with WZ-IT.
Timo Wevelsiep & Robin Zins
Managing Directors of WZ-IT
